Love this little spot! Best tacos in the area, but also the nicest owner ever. Pepe opened up the restaurant two years ago and continues to provide top notch service. I got the three taco combo with rice and beans, and got the tres leches cake for dessert. It’s a casual spot and perfect for a quick bite or takeout.
Atmosphere: 5
Food: 5
Service: 5
Tatiana Cornejo
Delicious food! Would definitely order out again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Missy
Although I am ranking this location with 3 stars I want to start by saying how the staff is honestly very nice and this restaurant has lots of potential. I’ll list the pros and cons from my experience. And to the owners, I understand that sometimes you may not even notice certain things that should be updated or enhanced because you’re busy behind the scenes, but that’s why we have reviews to provide constructive feedback. I work in marketing so this is coming from a helpful place.
Pros: - The chicken chimichangas were delicious and very affordable, especially for New York.
- The staff was nice.
Areas for improvement: - The menu is confusing, with multiple versions of the same items at different prices. A single, consolidated menu would help reduce confusion. Also, design and create a fun menu that goes with a tex-mex theme!
-The guacamole needs more flavor and should be served in a bowl, not in a plastic lid.
-Customer service could use some attention to detail—greetings, checking on meals, and offering refills or dessert were missed. A simple up-sell or offering additional items could help increase revenue. I ordered a soda and I was brought the can but no cup. I prefer to drink anything canned out of a cup, but if there’s no cup then at least a straw.
- It seems there may be staffing issues, both in the kitchen, as well as, on the floor. As my waiter was hosting, she was also handling the register, unfortunately leading to long waits and mistakes. From what I saw there were only two waiters working the floor. One for my room and another for the other room. I had to wait almost an hour for my food and during that time some customers got up and left because of the wait. I myself got up to ask about my guacamole appetizer which was forgotten. The waitress did refill everyone’s chips and salsa in the meantime. However, there was never an apology for the wait or an update on how much longer our food would be. It wasn’t until I was ready to pay when the owner apologized for the delay.
-I didn’t get an itemized bill to double-check my order, and there was no gratuity recommendation. These small details could improve customer experience.
-Lastly, the dining hall. I didn’t get a look at the other room but from what it looks like, this place, although is small, has lots of potential to look nice and inviting! It just needs the owners to invest in the look and aesthetic. The room is very cramped, the tables and chairs need to be replaced, there is space that can be used but taken up by either a big tv, or large tables, the decor is outdated, the a/c is hanging on by a thread with duct tape, the list goes on. Again, all respect to the owners, but you are doing yourself a disservice by allowing your restaurant to look like this. If it’s a Tex-Mex restaurant, then transform your space into that theme. Give the walls a good paint job, get new art or have a painter come in and provide some fun Tex-mex designs on the wall. Get rid of the tv and play some spanish music. Or hang the tv on the wall and show some Spanish music videos. Add some cafe style tables and chairs to maximize seating. There are so many options and it can be done with a little creativity.
This restaurant is what we call a hole in the wall, which is a great compliment in my opinion. I look forward to coming back soon and hopefully will be able to see new improvements. These are just some observations that I would like to relay. Hope it helps.
Kid-friendliness: Nice small restaurant for the family.
Atmosphere: 2
Food: 4
Service: 3
Michael Barbuck
Pepe is an awesome person. Food was incredible. I got the tacos and a quesadilla and it was the highlight of my day. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Allie Hoelscher (DeWitt)
Pepe has the BEST food! Quick service, the food is always fresh, and very reasonable prices. You can get food at the bar next door as well which is convenient! Every chance my husband and I get, we order from Pepe’s. Best food in Highland Falls, support local!
Atmosphere: 5
Food: 5
Service: 5
Daisy Morales
Yummy authentic food we had birria tacos & chicken quedadillas everything was delicious and Pepe will take care of you excellent service!
Food reviews say delicious, but probably don’t try burrito.
Easily fell apart and very much a Tex-Mex style. Salsas were good. Chips were great. Steak was ok, and lettuce and peppers and rice don’t hold the burrito together one bit
John Holbert
Great chicken quesadilla! All the food I've had from Pepe's has been outstanding. The rice & bean combo meal is the way to go.
Parking: Slide next door to Southgate Tavern for a great experience for the pre-game.
The tacos were great and the service was friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Speaking Bahadur
Delicious authentic chicken tacos! The side red and green sauces were also excellent.
Atmosphere: 4
Food: 5
Service: 5
Lisa Luciano
Delicious food, beautifully presented.
Atmosphere: 4
Food: 5
Service: 5
Brian Sirimaturos
I try to make sure to stop by here each time we’re back to see our son at West Point. Food is great and reasonably priced. Service is quick. Highly recommend to any new families visiting the area.
Atmosphere: 5
Food: 5
Service: 5
Maria
The food was delicious, everything was super fresh. The price wasnt bad either.
Kid-friendliness: We were allowed to put anything on the TV.
Love this little spot! Best tacos in the area, but also the nicest owner ever. Pepe opened up the restaurant two years ago and continues to provide top notch service. I got the three taco combo with rice and beans, and got the tres leches cake for dessert. It’s a casual spot and perfect for a quick bite or takeout.
Atmosphere: 5
Food: 5
Service: 5
Delicious food! Would definitely order out again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Although I am ranking this location with 3 stars I want to start by saying how the staff is honestly very nice and this restaurant has lots of potential. I’ll list the pros and cons from my experience. And to the owners, I understand that sometimes you may not even notice certain things that should be updated or enhanced because you’re busy behind the scenes, but that’s why we have reviews to provide constructive feedback. I work in marketing so this is coming from a helpful place.
Pros:
- The chicken chimichangas were delicious and very affordable, especially for New York.
- The staff was nice.
Areas for improvement:
- The menu is confusing, with multiple versions of the same items at different prices. A single, consolidated menu would help reduce confusion. Also, design and create a fun menu that goes with a tex-mex theme!
-The guacamole needs more flavor and should be served in a bowl, not in a plastic lid.
-Customer service could use some attention to detail—greetings, checking on meals, and offering refills or dessert were missed. A simple up-sell or offering additional items could help increase revenue. I ordered a soda and I was brought the can but no cup. I prefer to drink anything canned out of a cup, but if there’s no cup then at least a straw.
- It seems there may be staffing issues, both in the kitchen, as well as, on the floor. As my waiter was hosting, she was also handling the register, unfortunately leading to long waits and mistakes. From what I saw there were only two waiters working the floor. One for my room and another for the other room. I had to wait almost an hour for my food and during that time some customers got up and left because of the wait. I myself got up to ask about my guacamole appetizer which was forgotten. The waitress did refill everyone’s chips and salsa in the meantime. However, there was never an apology for the wait or an update on how much longer our food would be. It wasn’t until I was ready to pay when the owner apologized for the delay.
-I didn’t get an itemized bill to double-check my order, and there was no gratuity recommendation. These small details could improve customer experience.
-Lastly, the dining hall. I didn’t get a look at the other room but from what it looks like, this place, although is small, has lots of potential to look nice and inviting! It just needs the owners to invest in the look and aesthetic. The room is very cramped, the tables and chairs need to be replaced, there is space that can be used but taken up by either a big tv, or large tables, the decor is outdated, the a/c is hanging on by a thread with duct tape, the list goes on. Again, all respect to the owners, but you are doing yourself a disservice by allowing your restaurant to look like this. If it’s a Tex-Mex restaurant, then transform your space into that theme. Give the walls a good paint job, get new art or have a painter come in and provide some fun Tex-mex designs on the wall. Get rid of the tv and play some spanish music. Or hang the tv on the wall and show some Spanish music videos. Add some cafe style tables and chairs to maximize seating. There are so many options and it can be done with a little creativity.
This restaurant is what we call a hole in the wall, which is a great compliment in my opinion. I look forward to coming back soon and hopefully will be able to see new improvements. These are just some observations that I would like to relay. Hope it helps.
Kid-friendliness: Nice small restaurant for the family.
Atmosphere: 2
Food: 4
Service: 3
Pepe is an awesome person. Food was incredible. I got the tacos and a quesadilla and it was the highlight of my day. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Pepe has the BEST food! Quick service, the food is always fresh, and very reasonable prices. You can get food at the bar next door as well which is convenient! Every chance my husband and I get, we order from Pepe’s. Best food in Highland Falls, support local!
Atmosphere: 5
Food: 5
Service: 5
Yummy authentic food we had birria tacos & chicken quedadillas everything was delicious and Pepe will take care of you excellent service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla, Birria Tacos, Chicken Wings
Best Mexican food in the area, hands down.
Atmosphere: 5
Food: 5
Service: 5
Best tacos in highland falls!
Atmosphere: 4
Food: 5
Service: 5
Food reviews say delicious, but probably don’t try burrito.
Easily fell apart and very much a Tex-Mex style. Salsas were good. Chips were great. Steak was ok, and lettuce and peppers and rice don’t hold the burrito together one bit
Great chicken quesadilla! All the food I've had from Pepe's has been outstanding. The rice & bean combo meal is the way to go.
Parking: Slide next door to Southgate Tavern for a great experience for the pre-game.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Restaurantji Recommends
The tacos were great and the service was friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Delicious authentic chicken tacos! The side red and green sauces were also excellent.
Atmosphere: 4
Food: 5
Service: 5
Delicious food, beautifully presented.
Atmosphere: 4
Food: 5
Service: 5
I try to make sure to stop by here each time we’re back to see our son at West Point. Food is great and reasonably priced. Service is quick. Highly recommend to any new families visiting the area.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, everything was super fresh. The price wasnt bad either.
Kid-friendliness: We were allowed to put anything on the TV.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Birria Tacos
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