My children love coming here during the summer for an ice cream treat. New flavors are always present alongside classic favorites with tons of toppings. Must visit.
Jeena Prego
At 2:05PM on 9/30/24, there was a single employee in the shop, which is completely fine and to be expected in a small town. We were just passing through the area for a coffee and the small curly-haired girl sitting at the counter watching Netflix on her laptop did not greet us, dragged herself to her station as if she hated that people walked in, and had a horrible demeanor when we had questions. She didn’t look at us in the eye once and gave off the worst energy I’ve ever experienced in customer service. I’m a café employee myself and I could not imagine regarding any readily paying customer with such an attitude. My partner ordered a mocha, which was poorly made and he said the almond milk tasted spoiled. And when I returned from the restroom (that had no toilet paper), I refused to order my coffee someone who couldn’t be bothered to at least say hello or hide the fact that they hate their job. I’m not one to write strongly worded reviews like this, but this experience was so awful, I’m actually taking the time to complain because what the hell was that? Negative stars if I could just based on service alone
Atmosphere: 1
Food: 1
Service: 1
H K
Hit or miss but still the better ice cream spot in West Point their ice cream is soft sometimes but they try overall I enjoy this place
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Various Sundaes
An Informed Tourist
Upon ordering a chocolate soft serve cone, I was informed that the chocolate was “runny” so she would recommend a cup. I hesitantly accepted a cup and was given half of the small cup of runny chocolate ice cream. My friend then ordered the vanilla soft serve and was given half of the small cup of runny vanilla ice cream. The server was also making fresh waffle cones without gloves or washing her hands between ringing up customers, serving ice cream, and touching the cones. Furthermore, the air conditioning unit is placed above the door, dripping water on customers.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Triple Scoop
Apprise Travel
Upon ordering a chocolate soft serve cone, I was informed that the chocolate was “runny” so she would recommend a cup. I hesitantly accepted a cup and was given half of the small cup of runny chocolate ice cream. My friend then ordered the vanilla soft serve and was given half of the small cup of runny vanilla ice cream. The server was also making fresh waffle cones without gloves or washing her hands between ringing up customers, serving ice cream, and touching the cones. Furthermore, the air conditioning unit is placed above the door, dripping water on customers.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Triple Scoop
Narmin Shahid (Oshmita)
Couldn't choose from all the great choices!
Dnasia Marie
Great flavors. Quick place to grab a nice snack. Cutee little shop.
Atmosphere: 5
Food: 5
Service: 5
Sumit Kumar
They serve Perry’s ice cream brand. Try the Grasshopper pie flavor (mint ice cream with fudge swirls and crème-filled cookies). Generous scope with a decent price.
Virginia Layne
Girl who waited on us had long hair not pulled back and it was hanging in the ice cream case. Gross!!
My children love coming here during the summer for an ice cream treat. New flavors are always present alongside classic favorites with tons of toppings. Must visit.
At 2:05PM on 9/30/24, there was a single employee in the shop, which is completely fine and to be expected in a small town. We were just passing through the area for a coffee and the small curly-haired girl sitting at the counter watching Netflix on her laptop did not greet us, dragged herself to her station as if she hated that people walked in, and had a horrible demeanor when we had questions. She didn’t look at us in the eye once and gave off the worst energy I’ve ever experienced in customer service. I’m a café employee myself and I could not imagine regarding any readily paying customer with such an attitude. My partner ordered a mocha, which was poorly made and he said the almond milk tasted spoiled. And when I returned from the restroom (that had no toilet paper), I refused to order my coffee someone who couldn’t be bothered to at least say hello or hide the fact that they hate their job. I’m not one to write strongly worded reviews like this, but this experience was so awful, I’m actually taking the time to complain because what the hell was that? Negative stars if I could just based on service alone
Atmosphere: 1
Food: 1
Service: 1
Hit or miss but still the better ice cream spot in West Point their ice cream is soft sometimes but they try overall I enjoy this place
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Various Sundaes
Upon ordering a chocolate soft serve cone, I was informed that the chocolate was “runny” so she would recommend a cup. I hesitantly accepted a cup and was given half of the small cup of runny chocolate ice cream. My friend then ordered the vanilla soft serve and was given half of the small cup of runny vanilla ice cream.
The server was also making fresh waffle cones without gloves or washing her hands between ringing up customers, serving ice cream, and touching the cones.
Furthermore, the air conditioning unit is placed above the door, dripping water on customers.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Triple Scoop
Upon ordering a chocolate soft serve cone, I was informed that the chocolate was “runny” so she would recommend a cup. I hesitantly accepted a cup and was given half of the small cup of runny chocolate ice cream. My friend then ordered the vanilla soft serve and was given half of the small cup of runny vanilla ice cream.
The server was also making fresh waffle cones without gloves or washing her hands between ringing up customers, serving ice cream, and touching the cones.
Furthermore, the air conditioning unit is placed above the door, dripping water on customers.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Triple Scoop
Couldn't choose from all the great choices!
Great flavors. Quick place to grab a nice snack. Cutee little shop.
Atmosphere: 5
Food: 5
Service: 5
They serve Perry’s ice cream brand. Try the Grasshopper pie flavor (mint ice cream with fudge swirls and crème-filled cookies). Generous scope with a decent price.
Girl who waited on us had long hair not pulled back and it was hanging in the ice cream case. Gross!!
Couldn't choose from all the great choices!
Restaurantji Recommends
A fine place.
Cool lil spot in the mountain village. Give it a try.
Fair price. Decent selection.
This is a cute little ice cream shop.
They have a great selection of some more unusual flavors. They are also very inexpensive.
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