Slooooow service, rarely paid the same price twice for the same order, often wrong. Mocha or cocoa should be an indication that a drink has some sort of chocolate element to it.
Atmosphere: 1
Food: 3
Service: 1
Jessica Gibson
Store is always clean with donuts stocked ! Hot fresh coffee and a great atmosphere.small but intimate.
Atmosphere: 4
Food: 2
Service: 4
najjah
The wait was really long and I end up waiting just to get the wrong drink but it wasn’t just this last time I went I had a bad experience the pst 3 times my hot latte was either cold,or simply made WRONG with almost no syrup in my cup..I was would’ve came back and nicely asked for a remake but I would’ve been late to work .I remember this dunking n used to be really good id wht happened….
Atmosphere: 1
Food: 1
Service: 1
Matthew McCrank
They did not have Dunkin box for coffee. Nor did they have cream and sugar on the side for coffee.
Ron Hesse
Biggest issue is the oh so wonderful software developers didn’t think anyone getting the meal deal would want anything other that the included medium coffee… Seriously? Apparently there is no way to upgrade to a large coffee. That makes absolutely no sense. I wonder if it’s possible to get tea instead of coffee? As always programmers never “eat their own dog food” (use the systems that they create). So this isn’t a critique on this particular location, but perhaps management can let corporate know things need to be tweaked a little.
Atmosphere: 4
Food: 3
Service: 5
Ruth mclendon
Yesterday I went and got an ice coffee
Atmosphere: 5
Food: 5
Service: 5
Emily Williams
Tried to serve my husband food that they prepared with their bare hands
Atmosphere: 1
Food: 1
Service: 1
Jax Vela
Seriously? $3.00+ for a small coffee? Get real!!
Food: 1
Letravion “ur mom” Dingle
Got there around 7:45 and waited in the drive thru for about 5 minutes behind a few cars. Come to find out, there was nobody in the place at all. Advertised at opening at 6am and wasn’t open at 7:45 am
Atmosphere: 1
Food: 1
Service: 1
Hannah Polfleit
you will always wait 10 minutes even for a drink this location has always been slow
Absolutely slower than a snail to get stuff there. I've ordered there several times and each time it takes longer and longer to get my mobile order. This last time it was 30 minutes to get my mobile order that was scheduled for 5:35. I had to ask multiple times each part of my order and at 6:05 they still had not made my drink. No apologies. No nothing. No reason for why it wasn't ready when it was supposed to be ready. And one of the employees stood there the entire time smirking and laughing each time I asked for a part of my order that was still missing. Tried to give them the benefit of the doubt that the couple of times they were slow before was just due to being busy or something. Now I know it's their normal. I watched over 10 customers leave the drive-thru without placing an order in the time that I sat there waiting for mine. I get that they had an issue with one register today but that had nothing to do with an order that was placed online, that was already paid for and should have been ready almost half an hour before it was.
Miranda Ralston
Worked there and every employee left but 3 of us and the director came in and completely sabotage the place! Worst customer service ever and didn't even know how to do her job! The place is falling apart and the pay sucks and the sandwiche station that yalls sandwiches are made from is a safety issue and doesnt stay cool oh and lets not forget the expired milk and creamer ughhh the list can go on.. Goodluck everyone, glad I'm not there anymore before someone gets sick. Miss all of my customers tho ❤️ 💙 💜
Ben
Never seems to be open; I’ve tried to go multiple times in the last week only to find an empty/closed store or be told they’re closing; sometimes 8 hours before their official website hours
Slooooow service, rarely paid the same price twice for the same order, often wrong. Mocha or cocoa should be an indication that a drink has some sort of chocolate element to it.
Atmosphere: 1
Food: 3
Service: 1
Store is always clean with donuts stocked ! Hot fresh coffee and a great atmosphere.small but intimate.
Atmosphere: 4
Food: 2
Service: 4
The wait was really long and I end up waiting just to get the wrong drink but it wasn’t just this last time I went I had a bad experience the pst 3 times my hot latte was either cold,or simply made WRONG with almost no syrup in my cup..I was would’ve came back and nicely asked for a remake but I would’ve been late to work .I remember this dunking n used to be really good id wht happened….
Atmosphere: 1
Food: 1
Service: 1
They did not have Dunkin box for coffee. Nor did they have cream and sugar on the side
for coffee.
Biggest issue is the oh so wonderful software developers didn’t think anyone getting the meal deal would want anything other that the included medium coffee… Seriously? Apparently there is no way to upgrade to a large coffee. That makes absolutely no sense. I wonder if it’s possible to get tea instead of coffee? As always programmers never “eat their own dog food” (use the systems that they create). So this isn’t a critique on this particular location, but perhaps management can let corporate know things need to be tweaked a little.
Atmosphere: 4
Food: 3
Service: 5
Yesterday I went and got an ice coffee
Atmosphere: 5
Food: 5
Service: 5
Tried to serve my husband food that they prepared with their bare hands
Atmosphere: 1
Food: 1
Service: 1
Seriously? $3.00+ for a small coffee? Get real!!
Food: 1
Got there around 7:45 and waited in the drive thru for about 5 minutes behind a few cars. Come to find out, there was nobody in the place at all. Advertised at opening at 6am and wasn’t open at 7:45 am
Atmosphere: 1
Food: 1
Service: 1
you will always wait 10 minutes even for a drink this location has always been slow
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Absolutely slower than a snail to get stuff there. I've ordered there several times and each time it takes longer and longer to get my mobile order. This last time it was 30 minutes to get my mobile order that was scheduled for 5:35. I had to ask multiple times each part of my order and at 6:05 they still had not made my drink. No apologies. No nothing. No reason for why it wasn't ready when it was supposed to be ready. And one of the employees stood there the entire time smirking and laughing each time I asked for a part of my order that was still missing. Tried to give them the benefit of the doubt that the couple of times they were slow before was just due to being busy or something. Now I know it's their normal. I watched over 10 customers leave the drive-thru without placing an order in the time that I sat there waiting for mine. I get that they had an issue with one register today but that had nothing to do with an order that was placed online, that was already paid for and should have been ready almost half an hour before it was.
Worked there and every employee left but 3 of us and the director came in and completely sabotage the place! Worst customer service ever and didn't even know how to do her job! The place is falling apart and the pay sucks and the sandwiche station that yalls sandwiches are made from is a safety issue and doesnt stay cool oh and lets not forget the expired milk and creamer ughhh the list can go on.. Goodluck everyone, glad I'm not there anymore before someone gets sick. Miss all of my customers tho ❤️ 💙 💜
Never seems to be open; I’ve tried to go multiple times in the last week only to find an empty/closed store or be told they’re closing; sometimes 8 hours before their official website hours
Manager is unreasonable, not friendly
Charged me $2.50 for an ice water “for the cup”
Atmosphere: 1
Food: 3
Service: 1
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