Very good I like coming here a lot for coffee the food is ok but the drinks are so good I love my once in a while I get my mass up other than that one of my favorite places to come.Parking: Good on parking.Kid-friendliness: Good for kids.Wheelchair accessibility: Yep, all good there.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Caramel Iced Macchiato, Burnt Donuts, English Muffin, Iced Latte
Heather Carey
Just go through drive thru on a Saturday or in the morning or during lunch hahaMake sure you can control yourself. I got me a nice frozen sausage sandwich and a cussing out
Atmosphere: 1
Food: 1
Service: 1
Derlyn Garman
Their donuts are delirious especially when u pair it with a good cup a hot coffee
Daniel Ree
Very Busy Location. Need more staff in the morning along with training. Customer service skills are very poor.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Donuts
James Russell
I love there donuts coffee and iced tea dunkin is
Atmosphere: 5
Food: 5
Service: 5
Joseph Molineaux
No registers open ordering inside theu the drive thru register no one is in charge no one knows what’s going on and you can’t get in and out of there in under 15 minutes total
Atmosphere: 1
Service: 1
Pat O'Brien
The Worst dunkin in the world… beware and stay away. Drive to Bath! Waited for over half an hour for a medium hot coffee and a turkey wrap. And it was at 11 am on a Saturday. Unacceptable.. I will never return.
Atmosphere: 1
Food: 2
Service: 1
Paul Butler
If I could give 0 starts I would, this morning decided to take my daughter to Dunkin for breakfast, man what a mistake that was, I ordered a sausage sourdough breakfast sandwich, get half way home to realize it was bacon! And the box with the sticker clearlySaid sausage, so drive back to complain and then they remade it and threw it at me across the counter, get in the truck to realize they only gave me one small slab of sausage! This place is a joke and the employees are lazy, I do not recommend this Dunkin to a pack of rats in the dumpster, so sad, Timmy ho’s is gonna put this Dunkin out of bussiness
Atmosphere: 1
Food: 1
Service: 1
Chris Conjerti
Donuts were mediocre but the service was great. Can live with
Atmosphere: 5
Food: 3
Service: 5
Amanda Towner
Christina was the best person I've ever encountered at this drive through. She's amazing and friendly. Wish there were more of her.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Latte, Sausage Egg and Cheese
This place received 1 star as it wouldn’t allow me to give negative. The male employee behind the counter was very rude and shouldn’t be working in an environment serving people. Hornell DD proves that it can keep getting worse and worse from where it started. Maybe management needs to rethink about hiring everyone that walks in off the streets.
Atmosphere: 1
Service: 1
Bot Ne
Use drive through and coffee is goo most of the time. Once in a while it tastes old and that's the reason for 4 stars not 5
Atmosphere: 3
Food: 4
Service: 5
James Rumfelt
Waited 40 minutes in drive through just to be given the wrong order. Then she had an attitude when I explained the order was wrong and waited 10 more minutes.
Atmosphere: 1
Food: 4
Service: 1
Gary Krummen
This place is the slowest DD i have ever been to.Waited 15 minutes for a cup of coffee and still didn't get it. Was running late for work so I just left with out it.Will never ever give my money to DD ever again.
Kieran
When it's good, it's great. When it's bad, you'll be waiting for a while. It's frustrating when you can see your items just out of reach because they aren't put on the pickup counter. I do mobile ordering mostly since I'm nervous to talk to people, and I still have to talk and ask for my drink. Behind the counter is chaotic at best, there's no sense of flow. The staff isn't rude by any means, but it's overshadowed by the horrid service. It's extremely frustrating to order from here.
Very good I like coming here a lot for coffee the food is ok but the drinks are so good I love my once in a while I get my mass up other than that one of my favorite places to come.Parking: Good on parking.Kid-friendliness: Good for kids.Wheelchair accessibility: Yep, all good there.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Caramel Iced Macchiato, Burnt Donuts, English Muffin, Iced Latte
Just go through drive thru on a Saturday or in the morning or during lunch hahaMake sure you can control yourself. I got me a nice frozen sausage sandwich and a cussing out
Atmosphere: 1
Food: 1
Service: 1
Their donuts are delirious especially when u pair it with a good cup a hot coffee
Very Busy Location. Need more staff in the morning along with training. Customer service skills are very poor.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Donuts
I love there donuts coffee and iced tea dunkin is
Atmosphere: 5
Food: 5
Service: 5
No registers open ordering inside theu the drive thru register no one is in charge no one knows what’s going on and you can’t get in and out of there in under 15 minutes total
Atmosphere: 1
Service: 1
The Worst dunkin in the world… beware and stay away. Drive to Bath! Waited for over half an hour for a medium hot coffee and a turkey wrap. And it was at 11 am on a Saturday. Unacceptable.. I will never return.
Atmosphere: 1
Food: 2
Service: 1
If I could give 0 starts I would, this morning decided to take my daughter to Dunkin for breakfast, man what a mistake that was, I ordered a sausage sourdough breakfast sandwich, get half way home to realize it was bacon! And the box with the sticker clearlySaid sausage, so drive back to complain and then they remade it and threw it at me across the counter, get in the truck to realize they only gave me one small slab of sausage! This place is a joke and the employees are lazy, I do not recommend this Dunkin to a pack of rats in the dumpster, so sad, Timmy ho’s is gonna put this Dunkin out of bussiness
Atmosphere: 1
Food: 1
Service: 1
Donuts were mediocre but the service was great. Can live with
Atmosphere: 5
Food: 3
Service: 5
Christina was the best person I've ever encountered at this drive through. She's amazing and friendly. Wish there were more of her.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Latte, Sausage Egg and Cheese
Restaurantji Recommends
This place received 1 star as it wouldn’t allow me to give negative. The male employee behind the counter was very rude and shouldn’t be working in an environment serving people. Hornell DD proves that it can keep getting worse and worse from where it started. Maybe management needs to rethink about hiring everyone that walks in off the streets.
Atmosphere: 1
Service: 1
Use drive through and coffee is goo most of the time. Once in a while it tastes old and that's the reason for 4 stars not 5
Atmosphere: 3
Food: 4
Service: 5
Waited 40 minutes in drive through just to be given the wrong order. Then she had an attitude when I explained the order was wrong and waited 10 more minutes.
Atmosphere: 1
Food: 4
Service: 1
This place is the slowest DD i have ever been to.Waited 15 minutes for a cup of coffee and still didn't get it. Was running late for work so I just left with out it.Will never ever give my money to DD ever again.
When it's good, it's great. When it's bad, you'll be waiting for a while. It's frustrating when you can see your items just out of reach because they aren't put on the pickup counter. I do mobile ordering mostly since I'm nervous to talk to people, and I still have to talk and ask for my drink. Behind the counter is chaotic at best, there's no sense of flow. The staff isn't rude by any means, but it's overshadowed by the horrid service. It's extremely frustrating to order from here.
Atmosphere: 3
Food: 4
Service: 2