The Scoop
126 Seneca St, Hornell
(607) 661-4625
Recent Reviews
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Good ice cream
I wouldn't even give it one star if it weren't google making you at least do that. There's only 2 good employees that work there. The owner, rude, disrespectful, doesn't care bout anyone bout herself and 100% does not take pride in her business and care bout providing a good product. The soft ice cream is terrible, 99% of the time there milkshakes are just like drinking milk, and there prices are wayyyyy overboard for the worst ice cream ive had. Never used to be like this but this place is just absolutely getting worse and isnt worth going to. Its only got 4 stars bc theres not enough recent reviews!
Chocolate chocolate milkshake!!!
This ice cream shop is hands down my favorite ever. My dear friend jasmine works so hard day in and day out to make you guys the best ice cream, she definitely deserves a raise
very pleasant and the worker jasmine was phenomenal and was very quick
Rude, nasty, time consuming, super slow staff!! They keep the temperature up in the freezers so it’s easier for them to scoop and you get warm ice cream. We have been there twice and both times it was not busy all but all the workers were rude and unprofessional. I promise I will not be back nor with my family. I will tell everyone who asks how horrible this place is.
Not many flavors and the lady Brandy that works there is always so rude. My neighbor told me how rude they were too
Been going here for years! Always good Ice cream and there the first ones I ever tried the apple cider shake from. It's Truly one the best Items to have here. Highly recommend 10/10.
Used to get there chocolate peanut butter banana milkshakes with REAL banana I went today and they apparently do not put banana in there milkshakes! Not pleased at all..
I used to come here a lot but their prices have cranked up so far, not to mention you could never get in and out of there in a timely fashion. The drive-thru itself is impossible when there's more than two cars, just not a fan of coming here anymore.
Restaurantji Recommends
They speak Spanish ???
Atmosphere: 5
Food: 5
Service: 5
A small sundae is 6.00 other places, but scoop charges 9.00 for a small.
Atmosphere: 3
Food: 4
Service: 3
Terrible service, got three milk shakes 2 large one medium and they made the one the wrong size asked if they could fix it and told me have to pay more to fix it that's not how you run a business
Atmosphere: 1
Food: 1
Service: 1
Everything is great about the place but the prices. The customer service was amazing and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Twist Soft Serve with Rainbow Sprinkles
It was my 1st time here with my family an I was very impressed. I wasn't expecting such a huge amount of ice cream! & I love it totally worth the price & more ♥️ cant wait to go back
Atmosphere: 5
Food: 5
Service: 5
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