Chipotle Mexican Grill

16010 Cross Bay Blvd, Howard Beach
(718) 738-1309

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Recent Reviews

I thought walking in on a Sunday evening at 7:45 would be a breeze but they are very short staffed. There was one person at the counter fixing walk in orders as well as fulfilling mobile orders. There were 2 people ahead of me and from entry to exit, the duration of my visit was about 20 minutes. I felt bad as this person was rotating one walk in customer and fulling 2 mobile orders. She was very friendly despite being overwhelmed. I ordered a large chips and guacamole but was...
I was surprised to see a line when I arrived. It was my first time visiting this particular location. The typical youngish line staff, but they were on point. The staff was friendly, polite, fast, and efficient. The cooks and food preps were focused. The kitchen and food prep countertops were clean. The food was delicious. ?
Most of the time I visited this restaurant at Howard beach, Queens, NY, 2 or more items that are supposed to be part of the regular meal are not available. Customer have the only option to take whatever the restaurant have at the same price as it was a complete full meal service, that is not fair for the customers. In addition, the portion of certain items is minimized, especially the chicken. Tipically, the service person don't give the customer the proper amount of chicken...

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