Cold Stone Creamery

Name: Cold Stone Creamery
Address: 15714 Cross Bay Blvd, Howard Beach, New York, 11414, US
Telephone: (718) 843-6977
Price range: $$
Rating: 2.3

$$ • Ice Cream, Custom Cakes

Hours:
15714 Cross Bay Blvd, Howard Beach
(718) 843-6977

Menu Order Online

About Cold Stone Creamery

Cold Stone Creamery in Howard Beach offers a variety of rich, creamy, and flavorful ice cream options. Customers can create their own mixtures or choose signature favorites like Coffee Lovers Only and Birthday Cake Remix without brownie extra sprinkles. The in-person service is generally polite, and the server is skilled at blending the ice cream well. Many visitors enjoy sitting inside and eating, finding the ice cream tasty and satisfying. However, some customers have experienced issues with prices being high and quality not matching the cost, especially with smaller cups that can be expensive. Delivery experiences have been mixed, with some receiving melted or runny ice cream that was inedible, and the customer service during delivery being unhelpful. One customer noted that the front of the store has a strange slope at the door, which could cause accidental spills, especially when carrying expensive ice cream. Despite these concerns, the store remains a place where people can enjoy a variety of ice cream flavors, with some mentioning previous positive experiences with the ice cream itself. The staff is described as nice, and when issues arise, management has been accommodating, offering refunds.