Went in this morning and I was short some cents, Zachariah was the best! He insisted on covering the remaining cents for me. He has great customer service and is a pleasure to talk to. He is also very friendly. He gave me fast service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Devon Velez
Worst DUNKIN ever, I had a mobile order so I walked inside expecting it to be at the mobile order area and of course it’s not, so I waited in line for atleast 5-10 minutes and when I asked them for my order it was just sitting on the counter… don’t yall have a mobile order section so people can walk in and get it and leave, not wait in line for 10 minutes just to see it’s sitting on the counter melting, horrible service !!!!
Atmosphere: 1
Food: 1
Service: 1
Adylene Mancillas
I love Dunkin and this was my first time here since my company is working nearby. I ordered 4 coffees which were made wrong. I politely asked for them to be corrected and they argued and laughed. They were racist and the other workers only laughed at her behavior towards us. Place is filthy and coffee was the nastiest I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Noe P
Who hires these people? I ordered 4 coffees which were made wrong. I asked for them to be corrected and they argued that I don't know about coffee. They were racist and the other workers only laughed at her behavior towards us. Place is filthy and coffee was the nastiest I've ever had.
Atmosphere: 1
Food: 1
Service: 1
tara goodrich
Too busy talking to each other not paying attention to customers orders ,
Atmosphere: 1
Food: 2
Service: 1
Tracy Moccio
Clean place and fresh stuff but the guy at the cash reg. Was slower than slow. Took 9 minutes to take an order for 2 coffees and make change
#1
This place is a joke. Four customers in line including myself, three employees working, but only one employee is actually doing work while the other two stand around doing nothing. After a 10-minute wait finally get to the counter just to order a dozen of assorted donuts. The lady tells me it's $15 which is $3 more than any other Dunkin' Donuts that I've been to recently. Then find out that you can't pay with a card there because the machines don't work. Spent another 5 minutes waiting to see if the machine was going to let me use my card, and it didn't. Left without making a purchase. Definitely will not be returning here ever and I certainly wouldn't recommend this place to anyone. This place is a complete joke. Side note. Whoever is in charge of cleaning that place should be replaced immediately.
Place is disgusting. Staff was goofing off with each other, very loud and inappropriate. Counter with the straws was gross, sticky, no straws or sugar packets. Manager was out back on break when asked who I could speak to about my coffee being incorrect.
Atmosphere: 1
Food: 3
Service: 1
Diane Sayres
Place is a dump! It’s dirty, the paint is peeling on the walls, the air dryer in the ladies room did not work, there were no paper towels to dry my hands. And then on top of that very unfriendly staff. But I guess they are a product of their environment so maybe it’s not their fault who would want to work in such a dive?
Atmosphere: 1
Food: 4
Service: 1
Julia Sart
Always an issue here. Such a poorly run franchise with just the worst care and customer service. After ordering on the app they just straight up did not fill my order and the plain-faced plump woman at the register on November 23 was so unnecessarily rude about it. When I asked for refund she refused. Contacting the AG of New York to file a fraud claim as this is not the first time it has happened at this location.
Atmosphere: 1
Food: 1
Service: 1
Kochan Kleps
I found a hair in my donut which matched the hair of the cashier. Filthiest Dunkin I’ve ever been to from top to bottom. I don’t even want to know how bad it is in the areas customers can’t see. Staff are rude and the drinks are the worst I’ve had at any Dunkin. Horrible, horrible, horrible.
Atmosphere: 2
Food: 1
Service: 1
Luna C.
Out of plain bagels at 10am. Can't put ham egg & cheese on a bagel?
Went in this morning and I was short some cents, Zachariah was the best! He insisted on covering the remaining cents for me. He has great customer service and is a pleasure to talk to. He is also very friendly. He gave me fast service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Worst DUNKIN ever, I had a mobile order so I walked inside expecting it to be at the mobile order area and of course it’s not, so I waited in line for atleast 5-10 minutes and when I asked them for my order it was just sitting on the counter… don’t yall have a mobile order section so people can walk in and get it and leave, not wait in line for 10 minutes just to see it’s sitting on the counter melting, horrible service !!!!
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin and this was my first time here since my company is working nearby. I ordered 4 coffees which were made wrong. I politely asked for them to be corrected and they argued and laughed. They were racist and the other workers only laughed at her behavior towards us. Place is filthy and coffee was the nastiest I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Who hires these people? I ordered 4 coffees which were made wrong. I asked for them to be corrected and they argued that I don't know about coffee. They were racist and the other workers only laughed at her behavior towards us. Place is filthy and coffee was the nastiest I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Too busy talking to each other not paying attention to customers orders ,
Atmosphere: 1
Food: 2
Service: 1
Clean place and fresh stuff but the guy at the cash reg. Was slower than slow. Took 9 minutes to take an order for 2 coffees and make change
This place is a joke. Four customers in line including myself, three employees working, but only one employee is actually doing work while the other two stand around doing nothing. After a 10-minute wait finally get to the counter just to order a dozen of assorted donuts. The lady tells me it's $15 which is $3 more than any other Dunkin' Donuts that I've been to recently. Then find out that you can't pay with a card there because the machines don't work. Spent another 5 minutes waiting to see if the machine was going to let me use my card, and it didn't. Left without making a purchase. Definitely will not be returning here ever and I certainly wouldn't recommend this place to anyone. This place is a complete joke. Side note. Whoever is in charge of cleaning that place should be replaced immediately.
Good coffee
It should honestly just be condemned
Rude and slow staff 👎
Restaurantji Recommends
Place is disgusting.
Staff was goofing off with each other, very loud and inappropriate.
Counter with the straws was gross, sticky, no straws or sugar packets.
Manager was out back on break when asked who I could speak to about my coffee being incorrect.
Atmosphere: 1
Food: 3
Service: 1
Place is a dump! It’s dirty, the paint is peeling on the walls, the air dryer in the ladies room did not work, there were no paper towels to dry my hands. And then on top of that very unfriendly staff. But I guess they are a product of their environment so maybe it’s not their fault who would want to work in such a dive?
Atmosphere: 1
Food: 4
Service: 1
Always an issue here. Such a poorly run franchise with just the worst care and customer service. After ordering on the app they just straight up did not fill my order and the plain-faced plump woman at the register on November 23 was so unnecessarily rude about it. When I asked for refund she refused. Contacting the AG of New York to file a fraud claim as this is not the first time it has happened at this location.
Atmosphere: 1
Food: 1
Service: 1
I found a hair in my donut which matched the hair of the cashier. Filthiest Dunkin I’ve ever been to from top to bottom. I don’t even want to know how bad it is in the areas customers can’t see. Staff are rude and the drinks are the worst I’ve had at any Dunkin. Horrible, horrible, horrible.
Atmosphere: 2
Food: 1
Service: 1
Out of plain bagels at 10am. Can't put ham egg & cheese on a bagel?
Atmosphere: 1
Food: 2
Service: 3
Loading...