So i dont usually have problem with fast food places but this DD takes the cake. I ordered twice from their mobile app, once they forgot an item and totally refused to give me my money back and on top of that they refused to give e some kind of compensation. 10$ is 10$ now a days. Nobody is just gonna let you have 10 bucks. Second time I went in I should've learned from first experience but decided to give them a try again. This time I ordered coffee and sandwiches through mobile app, well they only made my coffees but not my sandwiches that I PAID for and all I got was I can't help you manager ain't here. This place should just close all together, they hire the most unrespectful human beings they can find and half of the time this people don't even wanna work. I will stop coming here because they don't care for costumers and or the business. Whoever the manager of this place is should deff look into who they hire cuz they all have some serious attitude problems. ?????????? worst DD ever ?
Atmosphere: 1
Food: 1
Service: 1
Stan Rustick
Place a order online didn't have the hash browns, no way to refund my money. And they charged me for them.
Atmosphere: 1
Food: 1
Service: 1
Smol Boi (Floob)
it's in a Walmart so the atmosphere sucks but it's not their fault. food is good. coffee is hit or miss depending on who's making it. started to pay attention to who's staffed when the coffees bad to go to Healy instead. I usually get an XL so if it sucks that's gonna be a long time to suffer through. lately it's been good tho so no complaints
Atmosphere: 1
Food: 4
Service: 4
yozss
I never do any complaints but this place I just went to has horrible rude service. I just bought 3 coffees. (2 caramel lattes hot and 1 de cafe black.) The person taking the order did not hear me correctly and gave me decafe hot caramel latte and one regular caramel latte. I had buy another black decafe coffee seperate. They refused to give me receipt when asked to see if I was charged twice.I ask them to scan the points for me and it looked like he pretended too but he didn’t cause I checked my app and only have 1 ..So disappointed of Dunkin’ Donuts service today!! The manager was not helpful she refused to give me receipt they threw in thrash. I basically paid for for 4. Coffees and only asked for 3.
Atmosphere: 1
Food: 1
Service: 1
Christopher Feustel
I only go here in the morning after work to get my sandwich on certain days the one girl is really rude and I stopped going on the days she works the one blonde girl is really nice she has a smile when I walk up, it’s small but after a long night of work it’s great to see.
Atmosphere: 4
Food: 5
Service: 4
Carly Doyle
Consistently dirty, especially the bathrooms and this is the 4th time in a row I have waited over 10 minutes to place my order because a customer was friends with employees and held up the entire line with a personal conversation. Laughing so much they could not speak and did not even acknowledge me or the several other customers growing visibly uncomfortable not to mention frustrated. I frequent the dunkin’ in red hook and have never had the issues i do at this establishment. Blatant lack of any semblance of professionalism and based on other reviews they clearly prioritize friends and they receive extra food, drinks and they have effort put into their order with a wink, implying sub-standard service as the norm.
Atmosphere: 1
Food: 1
Service: 1
Yaritza Perichi
They to slow and don't communicate
Christina Shader
Ordered hot chocolate tasted watered down
Kervin Pérez
The "Black Girl" who's working this Sunday in that shop is "USELESS" , she turned upset and yelling me with very bad attitude, because I ordenered an extra sandwich. If she doesn't like her job, she shouldn't work right there...she is not professional in her job, she is obnoxious, detestable!!!?. I'll never buy something right there no more?
Emily Maximo
Employees constantly rolling their eyes after each item ordered. Manager was constantly on her phone complaining how she hates her job. Proceeded to drop her phone and pick it up off the ground and continue making food either the same dirty gloves. Absolutely horrible
They're open and the girl saw me standing me there for at least 10 minutes but wanted to talk on her cell phone so I walked away. Dirty rude.
Emily Meister
Employees constantly rolling their eyes after each item ordered. Manager was constantly on her phone complaining how she hates her job. Proceeded to drop her phone and pick it up off the ground and continue making food either the same dirty gloves. Absolutely horrible
K D
They're to focused on chatting it up with the Walmart employees getting their morning coffees to acknowledge there's other people waiting in line. Only wear 1 glove on 1 hand so they're still touching food products they're making. There was a tray of donuts just sitting on the front counter next to cash register. Anyone could have touched them or sneezed on them. Disgusting.Trays of donuts sitting on a cart not even being put on the shelves for people to see they're available. Barely any bagels to choose from. I almost stepped out of line and left because they were taking so long just chit chatting with their "regulars". Will not be getting anything from here again. I thought it'd be convenient because I was already at Walmart but it would have been quicker for me to drive 5 minutes down the road and go to the other Dunkin.I hadn't been to this Dunkin in over a year...now I remember why.
jose pena
Perfect
Laura Spencer
Great Evening Customer Service! Thank You So Much! Greatly Appreciated!
So i dont usually have problem with fast food places but this DD takes the cake. I ordered twice from their mobile app, once they forgot an item and totally refused to give me my money back and on top of that they refused to give e some kind of compensation. 10$ is 10$ now a days. Nobody is just gonna let you have 10 bucks. Second time I went in I should've learned from first experience but decided to give them a try again. This time I ordered coffee and sandwiches through mobile app, well they only made my coffees but not my sandwiches that I PAID for and all I got was I can't help you manager ain't here. This place should just close all together, they hire the most unrespectful human beings they can find and half of the time this people don't even wanna work. I will stop coming here because they don't care for costumers and or the business. Whoever the manager of this place is should deff look into who they hire cuz they all have some serious attitude problems. ?????????? worst DD ever ?
Atmosphere: 1
Food: 1
Service: 1
Place a order online didn't have the hash browns, no way to refund my money. And they charged me for them.
Atmosphere: 1
Food: 1
Service: 1
it's in a Walmart so the atmosphere sucks but it's not their fault. food is good. coffee is hit or miss depending on who's making it. started to pay attention to who's staffed when the coffees bad to go to Healy instead. I usually get an XL so if it sucks that's gonna be a long time to suffer through. lately it's been good tho so no complaints
Atmosphere: 1
Food: 4
Service: 4
I never do any complaints but this place I just went to has horrible rude service. I just bought 3 coffees. (2 caramel lattes hot and 1 de cafe black.) The person taking the order did not hear me correctly and gave me decafe hot caramel latte and one regular caramel latte. I had buy another black decafe coffee seperate. They refused to give me receipt when asked to see if I was charged twice.I ask them to scan the points for me and it looked like he pretended too but he didn’t cause I checked my app and only have 1 ..So disappointed of Dunkin’ Donuts service today!! The manager was not helpful she refused to give me receipt they threw in thrash. I basically paid for for 4. Coffees and only asked for 3.
Atmosphere: 1
Food: 1
Service: 1
I only go here in the morning after work to get my sandwich on certain days the one girl is really rude and I stopped going on the days she works the one blonde girl is really nice she has a smile when I walk up, it’s small but after a long night of work it’s great to see.
Atmosphere: 4
Food: 5
Service: 4
Consistently dirty, especially the bathrooms and this is the 4th time in a row I have waited over 10 minutes to place my order because a customer was friends with employees and held up the entire line with a personal conversation. Laughing so much they could not speak and did not even acknowledge me or the several other customers growing visibly uncomfortable not to mention frustrated. I frequent the dunkin’ in red hook and have never had the issues i do at this establishment. Blatant lack of any semblance of professionalism and based on other reviews they clearly prioritize friends and they receive extra food, drinks and they have effort put into their order with a wink, implying sub-standard service as the norm.
Atmosphere: 1
Food: 1
Service: 1
They to slow and don't communicate
Ordered hot chocolate tasted watered down
The "Black Girl" who's working this Sunday in that shop is "USELESS" , she turned upset and yelling me with very bad attitude, because I ordenered an extra sandwich. If she doesn't like her job, she shouldn't work right there...she is not professional in her job, she is obnoxious, detestable!!!?. I'll never buy something right there no more?
Employees constantly rolling their eyes after each item ordered. Manager was constantly on her phone complaining how she hates her job. Proceeded to drop her phone and pick it up off the ground and continue making food either the same dirty gloves. Absolutely horrible
Restaurantji Recommends
They're open and the girl saw me standing me there for at least 10 minutes but wanted to talk on her cell phone so I walked away. Dirty rude.
Employees constantly rolling their eyes after each item ordered. Manager was constantly on her phone complaining how she hates her job. Proceeded to drop her phone and pick it up off the ground and continue making food either the same dirty gloves. Absolutely horrible
They're to focused on chatting it up with the Walmart employees getting their morning coffees to acknowledge there's other people waiting in line. Only wear 1 glove on 1 hand so they're still touching food products they're making. There was a tray of donuts just sitting on the front counter next to cash register. Anyone could have touched them or sneezed on them. Disgusting.Trays of donuts sitting on a cart not even being put on the shelves for people to see they're available. Barely any bagels to choose from. I almost stepped out of line and left because they were taking so long just chit chatting with their "regulars". Will not be getting anything from here again. I thought it'd be convenient because I was already at Walmart but it would have been quicker for me to drive 5 minutes down the road and go to the other Dunkin.I hadn't been to this Dunkin in over a year...now I remember why.
Perfect
Great Evening Customer Service! Thank You So Much! Greatly Appreciated!