Popeyes Louisiana Kitchen

Giselle was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Today Saturday March 1st 2025 I went to Popeyes on Jericho turnpike in Huntington station to pick up an online order. Everybody was very friendly. I was acknowledged as soon as I walked in gave him my order number and was advised that they may be a short wait because they were making fresh spicy chicken. No problem waiting, the food is delicious, it appears that everybody gets along great at this restaurant as everybody was smiling and working together. It was a pleasure to watch. My dinner order came exactly as expected I was even given some extra chicken tenders for having to wait. Highly recommend this particular Popeyes everything was excellent and the service was fantastic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Wings

I was at this location since it first opened, and coming back to it after a long time it appears the years haven't been kind to it at all. Food is much more limited, the employees were blasé and poorly behaved, and it seemed like everything was just solidly worse that it had been before. The Freestyle machine was completely empty save for Coke, Sprite and Fruit Punch Fanta. They gave me the wrong side, fries instead of the red beans and rice I asked for. The only thing saving this location from a 1 star review is that the food is still "okay".

Go to the Chick-fil-A down the road if you want good fast food chicken. This Popeyes (and probably Popeyes in general) is degraded and miserable now.

Atmosphere: 2

Food: 3

Service: 1

Got ripped off by a staff member who said that my order "doesn't come with a soda," even though its a combo meal, and they wouldn't listen when i said to check the receipt that it's on there, like i don't know what's on my own damn order.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Fried Chicken, Shrimp

Staff here are very nice. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Sandwich

Terrible and very bad customer service. I left work, I placed an order through the Uber platform to pick up my dinner, it was already past 10:00 PM and all the chairs were on top of the tables, I decided to ask the woman at the window if I could still go into the lobby to pick up my food, she answered me in an offensive way that to speak to her I had to talk to her on the horn, I told her I just want to know if the lobby is open or closed, I parked and got out, mumbling things to myself in Spanish and I also know Spanish, I asked her if that was the way to treat customers, I asked her her name and she refused to tell me, I asked another girl if she was the manager and she told her that sincerely that is not what a manager should do, they should change her position, it feels like a bad work environment and terrible customer service.

Parking: Caution when entering the drive thru, poor accessibility and signage

Atmosphere: 1

Food: 3

Service: 1

Great food

Atmosphere: 5

Food: 5

Service: 5

I love their garlic parmesan wings, but I get a stomachache every time I have them. I guess my.stomach can't handle their fried food.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Fried Chicken

Went in for a number 1 chicken sandwich and the bread all over was moldy called to complain all the manager had to say was sorry

Atmosphere: 1

Food: 1

Service: 1

Fast service

Atmosphere: 5

Food: 5

Service: 5

I never write reviews but this Popeyes has TERRIBLE customer service— everyone has an attitude & is rude whenever I come.

Service: 1

Chicken was always delicious.Loved freshness of it

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fried Chicken

All I wanted was a fresh fish sandwich and I made a point to ask for just that. When I made it to my destination I was disappointed. The fish appeared to be fried in old grease and it was hard. The coating of the fish separated from the fish and its possible they just refried an old piece of fish. Totally disappointed at myself for not checking my food before I left.

Food: 1

Dirty had a rat yes a live rat running around the restaurant go to another location not here

All I wanted was a fresh fish sandwich and I made a point to ask for just that. When I made it to my destination I was disappointed. The fish appeared to be fried in old grease and it was hard. The coating of the fish separated from the fish and its possible they just refried an old piece of fish. Totally disappointed at myself for not checking my food before I left.

Food: 1