The bartender was the greatest part of our night. The food took forever to come out ,(57 min) and when it came out, the Carnitas were dry it was almost like pork jerky. The bartender, not the server, looked at the food, and said yes, that’s definitely dry. She brought the food to the back and our server brought it back within five minutes. The food seemed warmer, but the pork was still extremely dry not looking for anything free, but they did not even discount the bill. Will not be returning to this location ever again and we literally live three houses away. We will drive to another location.
Atmosphere: 3
Food: 1
Service: 2
Jose Peo
I love Monte Alban, but this location... I would never go again! No music at all and waited 43 minutes (not timed, just knew when a message was received) before we were even told our order was never received in the back. Who told us? Not our waitress, but the bartender who walked by hearing us ask each other how long it was taking. Our waitress never even came back to our table to apologize for the order not going in, and when we finally received our food an hour after ordering, DEFINITELY not well made at all. One had to be sent back bc meat tasted like literally beef jerky, and my tacos were stale. The rest seemed thrown together quickly to get it out. Not the quality of food or service that I would expect from Monte Alban, and I still received a FULL price tab and zero apology, not even a free drink! I don't ask for discounts as I know what it's like to own a business these days, but the server only got half of the tip while we gave the bartender the other half directly for actually looking out and letting us know what happened, and for her amazing attitude. I'm sure they split tips tho. If the owner reads this, I'm not quite sure this is the spot to continue in. We even left saying bye to the waitress nearest the door we walked out of (not our waitress) and not even a "have a good night" or an attempt at a response. Just a terrible experience overall for our first time at this location, especially for the price we paid.
Atmosphere: 1
Food: 2
Service: 3
Tom Bard
Decent food, it's not the best to be honest but it is inexpensive and hits the spot. I plan on getting food here again for sure.Very basic when it comes to atmosphere but I really wasn't there for that.The service was great and they got to me and my son right away.I'm not sure why someone would say the place is disgusting. It was very clean when I was there. But I get it sometimes places might have issues and sour it.
Atmosphere: 3
Food: 3
Service: 5
Joheric
Bucket of margarita mix poured in the open air. Waited forever. No one greeted us at the bar when we sat. Gross place. I don't have the time for this.
The bartender was the greatest part of our night. The food took forever to come out ,(57 min) and when it came out, the Carnitas were dry it was almost like pork jerky. The bartender, not the server, looked at the food, and said yes, that’s definitely dry. She brought the food to the back and our server brought it back within five minutes. The food seemed warmer, but the pork was still extremely dry not looking for anything free, but they did not even discount the bill. Will not be returning to this location ever again and we literally live three houses away. We will drive to another location.
Atmosphere: 3
Food: 1
Service: 2
I love Monte Alban, but this location... I would never go again! No music at all and waited 43 minutes (not timed, just knew when a message was received) before we were even told our order was never received in the back. Who told us? Not our waitress, but the bartender who walked by hearing us ask each other how long it was taking. Our waitress never even came back to our table to apologize for the order not going in, and when we finally received our food an hour after ordering, DEFINITELY not well made at all. One had to be sent back bc meat tasted like literally beef jerky, and my tacos were stale. The rest seemed thrown together quickly to get it out. Not the quality of food or service that I would expect from Monte Alban, and I still received a FULL price tab and zero apology, not even a free drink! I don't ask for discounts as I know what it's like to own a business these days, but the server only got half of the tip while we gave the bartender the other half directly for actually looking out and letting us know what happened, and for her amazing attitude. I'm sure they split tips tho. If the owner reads this, I'm not quite sure this is the spot to continue in. We even left saying bye to the waitress nearest the door we walked out of (not our waitress) and not even a "have a good night" or an attempt at a response. Just a terrible experience overall for our first time at this location, especially for the price we paid.
Atmosphere: 1
Food: 2
Service: 3
Decent food, it's not the best to be honest but it is inexpensive and hits the spot. I plan on getting food here again for sure.Very basic when it comes to atmosphere but I really wasn't there for that.The service was great and they got to me and my son right away.I'm not sure why someone would say the place is disgusting. It was very clean when I was there. But I get it sometimes places might have issues and sour it.
Atmosphere: 3
Food: 3
Service: 5
Bucket of margarita mix poured in the open air. Waited forever. No one greeted us at the bar when we sat. Gross place. I don't have the time for this.
Atmosphere: 1
Food: 1
Service: 1
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