Dunkin'

24-28 Lowell Ave, Islip Terrace
(631) 224-1984

Recent Reviews

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paul ramos

They closed before the advertised hour we came at 830pm

L Br NY

Court-house lunch break. Popular location. Cute place for old folk lunch date.

Atmosphere: 5

Food: 4

Service: 5

Karen Brucia

I went yesterday to pick up coffee and tea and the service was horrible. First, the person that greeted me at the counter (a manager) was not friendly or welcoming. Did not get a thank you and have a nice day! There were two people in front of me complaining and waiting for someone to acknowledge them so that they could get their order CORRECTED. I was warned not to use this DD and now I know why. I'd rather drove an hour away to another DD than to use this one again.

Service: 5

Sandra Fantasia

Service is great at this location!!

Atmosphere: 5

Food: 5

Service: 5

A C

6/18. It’s as if this location doesn’t know how to read order ahead. They continuously get orders wrong. I have to go back in almost everytime to have them remake a sandwich. I’d think “no egg” would be an easy ask but alas, this location doesn’t care to look at the customers requests. Management doesn’t do anything either. They are rude to customers and employees alike. At least that’s consistent 🙄

If this location wasn’t on my way to the train everyday I’d avoid it completely but there is no local coffee shop to go to. This place is AWFUL. One Friday they were not open at 5am and I couldn’t get my mobile order. Following week they forgot bacon on my bacon avocado toast. I asked about it and she threw it on. Then the bread wasn’t toasted. She was so mad she then burnt my bacon. Today had to ask for my mobile order after ten minutes. Avoid if you can unless you want your orders wrong and the staff to treat you horribly (except the young kids who work weekends. They are the nicest)

John Halter

Person working the counter couldn't be less friendly. Zero motivation.

Atmosphere: 3

Food: 4

Service: 2

Ramoi B.

Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Iced Macchiato

Anthony

Really went downhill over last few years.

Atmosphere: 2

Food: 2

Service: 1

Natalie

Alright, I come here all the time for iced coffees and such. For the Baskin-Robbin’s it’s not as great, came in for ice cream and it had a lot of freezer burn. Ice cream tasted like it was past its best by date.

Atmosphere: 3

Food: 3

Service: 4

Muhammad Abdullah

Dunkin donut this one is a scam if you order a ice drink most of the drink is ice the rest is what ever you ordered don’t come to this Dunkin but this Dunkin is so cheap that they try to give less for the money you pay them

Atmosphere: 4

Food: 2

Service: 1

AC

9/16: updating at this place continually exceeds low expectations. Today for the second time in a week the manager does not follow special instructions (like different milk) and doesn’t even follow standard recipe. She is also rude to the employees. They finally had a really nice man working this morning and she was rude to him over a refund. This location needs a new manager who knows what she’s doing and is nice to customers AND employees

Went in Sunday 3/7 at 7am. Employee sitting on counter without mask fully on. Music was blaring hip hop with a ton of curse words. Employee couldn’t understand me as he had his AirPods in. When they made sandwich they didn’t toast it. Instead they threw it in Oven for 2 seconds. Iced tea tasted like coffee. Employee making food wasn’t wearing mask right either. Awful experience.

Natalia Rivera

Was there at sep 10 and i ordered a strawberry milkshake had no flavor ordered a cappuccino blast and kept putting in wrong ice cream and i told them 3 tomes what flavor i wanted they had no effort to work

Atmosphere: 1

Food: 1

Service: 1

MICHAEL YANNOTTO

Very mean workers never as the food on the menu the ? were nasty I asked when new ones were coming out the girl an guy looked at me like I was not there an on the phone when she should been working an I will never go back again

Atmosphere: 1

Food: 1

Service: 1

Peter Pryer

Charge you for cup of ice

Atmosphere: 1

Food: 1

Service: 1

kathleen tass

Just went here at 8:20 bc my kids were craving Dunkin’ Donuts , and they had 0 donuts. What kind of establishment is this? You’re throwing away donuts an hour before closing time? This is unacceptable. I live 5 min away and now I don’t even want to come back here.

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