Cayuga Lake Creamery at The Dewitt Mall

Came here because the reviews are so good, and yes the ice cream is delicious. But the service was some of the worst I’ve experienced in my life, and I’m not over exaggerating. 3 young people behind the counter just staring at us. Not a word. We then spoke up to order, they plopped the ice cream cup down on the counter, and still not a word. No eye contact, no thank you, not a word. I was confused. So I said “thank you so much”… and again, not a word no acknowledgment at all. I’m pretty stunned. I know people can sometimes have a bad day, but this was unusual.

Quite expensive and small portions, also they charge extra for certain flavors (something that’s not disclosed until you see the charges on the register)

I LOVE THIS PLACE!!! The flavors are fire

Six stars. I had pistachio and blueberry cheesecake. The pistachio had various sizes of pistachio with only the real taste, no fake pistachio. The blueberry cheesecake was exquisitely creamy.

If you can’t decide between two flavors, definitely get them both, it will be worth it.

An outstanding ice cream place!

great flavors and well staffed. Very polite and high quality flavors

Salt caramel, Run & Raisins, vanilla is a perfect combo.

Cozy n chilled environment , probably too chilled, in a good way!

Delicious ice cream with homemade waffle cones! The girls on staff were very friendly and upbeat!

Much better than Purity both in quality and service

The homemade ice cream and waffle cone were great. The service friendly and good but slow. The portion size was good, a on the expensive side.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Salted Caramel Ice Cream, Chocolate Peanut Butter Pretzel

I've never had better ice cream. These people are crushing it.

Atmosphere: 3

Food: 5

Service: 5

Renee catered a summer wedding for us and we couldn’t have been happier with the result. Renee met with us ahead of time to try (30?!?) different flavors and select a few for the big event. Communications and budget estimates were clear, timely, and accurate. Day of, our guests were thrilled with the service and quality of ice cream. Thanks Renee and Jeff!

Delicious ice cream. The salted caramel is *chef’s kiss *. There are also nondairy options for those who need them.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gelato, Cookies & Cream, Salted Caramel Ice Cream

We got the ginger and peanut butter ice
cream. Incredibly delicious and top notch quality!

Vegetarian options: Assortment of sorbet is available

Atmosphere: 5

Food: 5

Service: 5

Visited with my wife - successful ice cream date. +

Atmosphere: 5

Food: 5

Service: 5