Dunkin'

7520 37th Ave, Jackson Heights
(718) 397-5770

Recent Reviews

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Sanita Das Pariyar

I wish I can give 0. We have been standing at the counter for may be 5 minutes. The lady was changing garbage bin, I thought let me wait its ok she will come once she is done but guess what she went to clean table again and went to back not even saying hi can you please wait. I just left. This place is always rude. Don’t recommend.

Service: 1

Oscar Londono

The service is poor. Only one person working at 11am, when the place is busy. I'm waiting for a coffee 15 minuts, very bad experience in this place!!!

Atmosphere: 5

Food: 5

Service: 1

sandra hidalgo

Slow Slow Slow. Never any help. Whats the point of pre order if I get there see the ticket on the counter and thry do the order of those there. And it's 2025 time to update store menu.

Atmosphere: 1

Food: 4

Service: 2

joe gallo

Great location great staff

Atmosphere: 2

Food: 5

Service: 5

M Khan

I just purchased half a dozen of donuts and found out it's days old.

Atmosphere: 1

Food: 1

Service: 1

Olga Farias

Do not go there we throw everything in a garbage, all donuts old and tested like cleaning products i don't know if they drop some on or it was be near

Food: 1

sizuka

I went to Dunkin' this morning (Wednesday, Dec 18) and asked for the free donut with drink purchase, as offered for Wednesdays. The older gentleman at the counter rudely said NO, claiming it must be an online order. This is completely false. I explained him that I've been to this location multiple times, and the lady baristas, who are very sweet, would simply scan the offer code from the Dunkin' app on my phone for in-store orders.

I even double-checked the terms in the Dunkin' app, which clearly state the offer is valid for both online and in-store orders. This employee’s attitude and refusal not only ruined my morning but also hurt Dunkin's reputation. I hope management addresses this issue to ensure customers are treated respectfully and policies are consistently followed.

Atmosphere: 2

Food: 4

Service: 1

Jin Choi

Don’t even think about bringing your laptop here. They purposely shut the power off near the tables.

Atmosphere: 1

Food: 3

Service: 2

M. SARA ERRICHIELLO

A horrible duncan's a girl taking order by herself laziest bad service in the world, I was standing for 20 minutes to get a coffee

Atmosphere: 1

Service: 1

Gurinder Hothi

I buy a chai latte and it is not hot also not sweet also tosted baggel the give me it toasted but cream cheese taste bad,

Atmosphere: 4

Food: 2

Service: 1

Trucker Joe

The place is terrible, dirty, not enough seating, and the staff are very rude and obnoxious!!!!
My second time here and our orders are never what we request!!! Food is cold and drinks are not prepared right!! My wife handed back her frozen expresó because it wasn’t the original frozen expresso. It was just a plain ice coffe instead! The lady who prepares the drinks didn’t care and looked at my wife really dirty, then handed the sink back without fixing the issue. This could have escalate to a fight but instead, we walked away, never to return!!! These unethical staff members at this location should be replaced with a different class of people that care and have better social/customer skills!!!! This place is NASTY period!!!! Don’t go there!!!!

Atmosphere: 1

Food: 2

Service: 1

fabiola c

I wont want to rate and write a bad review on this DD because its my local dunkin i go to everytime i go to the supermarket. But its always this one lady that works is EXTREMELY RUDE. I never get myself to argue with her because i try to ignore her. But it got to a limit today and i told her firstable i know she didnt use almond milk in my coffee and i told her im not taking it to redo it… and i return the coffee and tells me to go throw that one out and i told her i wont because she had a trash back there. And as i told her i never have issues with the other workers its only with her and said it infront of her coworker. I don’t understand why she still there working. Manager seems to not care since their from the same nationality.

Patrik Gelbart

Horrible place. DO NOT GO HERE! lady always is rude, they don't smile, they use day old donuts, it's disgusting and horrible. They charge more for stuff than the muuuuuuch better one by the subway. Go there, NOT HERE.

Atmosphere: 1

Food: 1

Service: 1

Asif Arman

Nothing much to add when it comes to Dunkin. The service was decent, food is good but the place may be too small for any proper accomodation. This place is more ideal for grabing your order and then be on your merry way.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Mocha Vanilla Iced Coffee, Croissant, Bagel

Shakeel Anjum

I like ice coffee

Atmosphere: 4

Food: 4

Service: 4

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