Worst service, worst server , terrible experience, manager & server gets zero stars. I think he forgot to order my whole red snapper, I asked he told me they went to Atlantic to catch the fish. He served our calamari , chicken fingers and my daughter’s steak , never asked how’s the food. , I had to get up to get hot sauce and soda. We took our fish to go Came home , it was absolutely tasteless Disgusting food.
Atmosphere: 1
Food: 3
Service: 1
Elvis Jimenez
Great atmosphere lots of food being ordered everything is fresh.
Atmosphere: 5
Food: 5
Service: 5
Jay Mendoza
I’ve been regularly asking for a simple delivery that is usually around 38$ plus tips that I don’t mind paying even though they are close to where I live but even though is pricey I would still order.
Today my delivery wasn’t done as I wanted I asked for penne à la vodka and received fettuccini with Alfredo sauce, in allergic to certain ingredients in this sauce, I gave it to my brother and he just told me the pasta is tasteless that the other one was better and on top of that since I usually have no soup nor salad I get extra bread which I asked for and didn’t receive I’m tired and I just came from work
You should pay more attention when taking an order instead of keeping me waiting in the background I didn’t take this order blablabla like I appreciate the honesty but still is like bro you just say I didn’t even pay attention to the order I just packed and sent it, what you get paid for anyways?
This is my last time ordering. I guess I’ll be back to cooking :)
Atmosphere: 1
Food: 1
Service: 1
Ramon
Lunch Special starting at $15 ... Was gonna have steak and eggs but $31 ... Breakfast came to almost $30 with tip ... Not a place if you looking for a cheap date ...
Atmosphere: 3
Food: 3
Service: 5
Marsha DiPietro
The matzo ball soup which you are charged almost $10 for, is two Motzo Balls with no taste and it's sitting in broth that tastes like water, no flavor, has absolutely no taste whatsoever. I'm wondering if the cooks even taste the food that they make. On one trip I made there, it was a sunday, the soup was absolutely delicious. Must have been a different cook because every time after, hoping I would get the other cook, it was the same... flavorkess water.. This Diner needs to do some kind of quality control or taste control on their food. Never again.
Atmosphere: 4
Food: 2
Service: 3
Klau K
The food was too seasoned and too caramelized. The waiter was distracted, forgot my order, and so on. However, he tried to make it up. No need to make up if more attention is paid.
Atmosphere: 5
Food: 2
Service: 2
Edward Young
Always good food and service, on level with Lindenwood diner.
Atmosphere: 5
Food: 5
Service: 5
Amber Syed
There was a hair in the soup. It was cold outside and we came for soup. We ordered 3 bowls and 1 had hair. I told the server. She had a blank stare so I told her to give a different flavor soup. The one with the hair got replaced, when there was a possibility the soup pot had the hair. Anyways, when it was time to pay, she charged for the bowl of soup with the hair. I mentioned it again, there was a hair in one of them. With the same blank stare, proceeds to say “well I replaced it with another bowl.” No apology, no gesture to make things right. Welp, the diner lost a group of customers. she looked like she needed the money so I left her a 15% tip. We won’t be coming here again, so I hope she enjoys the tip and hairy soup. Ew
Atmosphere: 2
Service: 1
Dafany Darling Paulino
DO NOT COME TO THIS PLACE — PLEASE READ
I came here with a few friends on Sunday afternoon, and the experience was terrible from start to finish. We waited a very long time just for someone to take our order. When the waiter finally came, he took my friend’s order first because we weren’t ready and said he would come back for ours. More than 30 minutes passed, and he never returned. We had to get another staff member’s attention.
A different waitress eventually took our order. When the food came out, the friend who ordered first still didn’t receive his food, while those of us who ordered later did. When we asked what happened, we were told the waiter forgot to put in his order, which was extremely frustrating and unprofessional.
When I tried my burger, it tasted weird, dry, and overcooked. The fries were burnt and cold. I couldn’t eat at all. My husband’s burger was also burnt, even though he specifically asked for medium—there was no juice at all.
A few days later, both my husband and I got food poisoning. It can take 1–3 days for symptoms to appear, and we experienced vomiting, diarrhea, body pain, and chills. We went to the doctor, and they confirmed it was food poisoning due to food contamination.
We will never return to this place again. Please be aware and alert before eating here.
Atmosphere: 1
Food: 1
Service: 1
Tech trago
This a Diner, all the typical Diner foods are well done here. The service is always great, even during peak hours. The one thing that should be improved and can be done easily are the BATHROOMS, they are completely and utterly DISGUSTING. graffiti and markers stickers everywhere, it smells worse than bathrooms in the subways of New York City.
I'm a long time customer of the Jax Inn Diner and always get good food and great service when I go there. The food delivery experience is something totally different. I'll keep this as short as possible. Last night I ordered a cheeseburger deluxe. I requested it be cooked medium. What was delivered to me was a cold, beyond well done burger dumped in a box. Also dumped in this cardboard box were cold, limp, sweaty french fries and wilted lettuce and tomato. They just left out the cole slaw and pickle altogether. There was no way to salvage this mess. At the very least you have to stop murdering the burgers, improve your packaging and deliver the food hot. By the way, I searched for an email address so I could contact the business directly but didn't find one.
Sami R.
classic US diners are disappearing so it's nice to find a good one, red velvet pancakes were amazing
Kaushiki Choudhuri
Wait time was 45 minuts. I missed my doctors appointment.
Atmosphere: 4
Food: 3
Service: 1
C Trianta
An intoxicated man was sitting on the steps. He was asking for money when we were leaving. My husband gave him some money and the man jumped up and said it wasn’t enough. He put his hand in his pocket and went to attack my husband. I was with my elderly mother and my granddaughter in my arms. He also started screaming at my elderly mom. I ran back in and asked to call the police for help. A server by the name of Cristina came outside with some other employees and told me this is not her problem. The man ran off across the street still yelling at people and harassing them. She laughed at me and said I was making it up. She went inside and I as well to ask the manager to call the police. She kept telling the others that I was making it up. I told her that she was rude and we were asking for help. We needed help. She answered that she didn’t need to give us help. That it’s not their responsibility. I said the man was sitting on the diners steps and even if he wasn’t, we needed basic human help of someone who could have possibly hurt my someone. I don’t know what was in his pocket that he was reaching for and I don’t want to assume but he did try to jump on my husband for money. All I asked from the manager was to call the police. Cristina kept mocking me and I really don’t know why. I have been coming to this diner for 30 years. Sometimes twice a day. The owner/managers know who we are. It’s a shame that some people don’t have no heart or soul. It’s upsetting that Cristina was acting unsafe, not wanted to protect a customer or even just a person who needed help. She’s just a terrible. The other servers and manager said that they would speak to her because how she was acting and what she was saying to us was uncalled for.
Worst service, worst server , terrible experience, manager & server gets zero stars.
I think he forgot to order my whole red snapper, I asked he told me they went to Atlantic to catch the fish. He served our calamari , chicken fingers and my daughter’s steak , never asked how’s the food. , I had to get up to get hot sauce and soda. We took our fish to go
Came home , it was absolutely tasteless
Disgusting food.
Atmosphere: 1
Food: 3
Service: 1
Great atmosphere lots of food being ordered everything is fresh.
Atmosphere: 5
Food: 5
Service: 5
I’ve been regularly asking for a simple delivery that is usually around 38$ plus tips that I don’t mind paying even though they are close to where I live but even though is pricey I would still order.
Today my delivery wasn’t done as I wanted I asked for penne à la vodka and received fettuccini with Alfredo sauce, in allergic to certain ingredients in this sauce, I gave it to my brother and he just told me the pasta is tasteless that the other one was better and on top of that since I usually have no soup nor salad I get extra bread which I asked for and didn’t receive I’m tired and I just came from work
You should pay more attention when taking an order instead of keeping me waiting in the background I didn’t take this order blablabla like I appreciate the honesty but still is like bro you just say I didn’t even pay attention to the order I just packed and sent it, what you get paid for anyways?
This is my last time ordering. I guess I’ll be back to cooking :)
Atmosphere: 1
Food: 1
Service: 1
Lunch Special starting at $15 ...
Was gonna have steak and eggs but $31 ...
Breakfast came to almost $30 with tip ...
Not a place if you looking for a cheap date ...
Atmosphere: 3
Food: 3
Service: 5
The matzo ball soup which you are charged almost $10 for, is two Motzo Balls with no taste and it's sitting in broth that tastes like water, no flavor, has absolutely no taste whatsoever. I'm wondering if the cooks even taste the food that they make. On one trip I made there, it was a sunday, the soup was absolutely delicious. Must have been a different cook because every time after, hoping I would get the other cook, it was the same... flavorkess water.. This Diner needs to do some kind of quality control or taste control on their food. Never again.
Atmosphere: 4
Food: 2
Service: 3
The food was too seasoned and too caramelized. The waiter was distracted, forgot my order, and so on. However, he tried to make it up. No need to make up if more attention is paid.
Atmosphere: 5
Food: 2
Service: 2
Always good food and service, on level with Lindenwood diner.
Atmosphere: 5
Food: 5
Service: 5
There was a hair in the soup. It was cold outside and we came for soup. We ordered 3 bowls and 1 had hair. I told the server. She had a blank stare so I told her to give a different flavor soup. The one with the hair got replaced, when there was a possibility the soup pot had the hair. Anyways, when it was time to pay, she charged for the bowl of soup with the hair. I mentioned it again, there was a hair in one of them. With the same blank stare, proceeds to say “well I replaced it with another bowl.” No apology, no gesture to make things right. Welp, the diner lost a group of customers. she looked like she needed the money so I left her a 15% tip. We won’t be coming here again, so I hope she enjoys the tip and hairy soup. Ew
Atmosphere: 2
Service: 1
DO NOT COME TO THIS PLACE — PLEASE READ
I came here with a few friends on Sunday afternoon, and the experience was terrible from start to finish. We waited a very long time just for someone to take our order. When the waiter finally came, he took my friend’s order first because we weren’t ready and said he would come back for ours. More than 30 minutes passed, and he never returned. We had to get another staff member’s attention.
A different waitress eventually took our order. When the food came out, the friend who ordered first still didn’t receive his food, while those of us who ordered later did. When we asked what happened, we were told the waiter forgot to put in his order, which was extremely frustrating and unprofessional.
When I tried my burger, it tasted weird, dry, and overcooked. The fries were burnt and cold. I couldn’t eat at all. My husband’s burger was also burnt, even though he specifically asked for medium—there was no juice at all.
A few days later, both my husband and I got food poisoning. It can take 1–3 days for symptoms to appear, and we experienced vomiting, diarrhea, body pain, and chills. We went to the doctor, and they confirmed it was food poisoning due to food contamination.
We will never return to this place again. Please be aware and alert before eating here.
Atmosphere: 1
Food: 1
Service: 1
This a Diner, all the typical Diner foods are
well done here. The service is always great, even during peak hours. The one thing that should be improved and can be done easily are the BATHROOMS, they are completely and utterly DISGUSTING. graffiti and markers stickers everywhere, it smells worse than bathrooms in the subways of New York City.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
I'm a long time customer of the Jax Inn Diner and always get good food and great service when I go there. The food delivery experience is something totally different. I'll keep this as short as possible. Last night I ordered a cheeseburger deluxe. I requested it be cooked medium. What was delivered to me was a cold, beyond well done burger dumped in a box. Also dumped in this cardboard box were cold, limp, sweaty french fries and wilted lettuce and tomato. They just left out the cole slaw and pickle altogether. There was no way to salvage this mess. At the very least you have to stop murdering the burgers, improve your packaging and deliver the food hot. By the way, I searched for an email address so I could contact the business directly but didn't find one.
classic US diners are disappearing so it's nice to find a good one, red velvet pancakes were amazing
Wait time was 45 minuts. I missed my doctors appointment.
Atmosphere: 4
Food: 3
Service: 1
An intoxicated man was sitting on the steps. He was asking for money when we were leaving. My husband gave him some money and the man jumped up and said it wasn’t enough. He put his hand in his pocket and went to attack my husband. I was with my elderly mother and my granddaughter in my arms. He also started screaming at my elderly mom. I ran back in and asked to call the police for help. A server by the name of Cristina came outside with some other employees and told me this is not her problem. The man ran off across the street still yelling at people and harassing them. She laughed at me and said I was making it up. She went inside and I as well to ask the manager to call the police. She kept telling the others that I was making it up. I told her that she was rude and we were asking for help. We needed help. She answered that she didn’t need to give us help. That it’s not their responsibility. I said the man was sitting on the diners steps and even if he wasn’t, we needed basic human help of someone who could have possibly hurt my someone. I don’t know what was in his pocket that he was reaching for and I don’t want to assume but he did try to jump on my husband for money. All I asked from the manager was to call the police. Cristina kept mocking me and I really don’t know why. I have been coming to this diner for 30 years. Sometimes twice a day. The owner/managers know who we are. It’s a shame that some people don’t have no heart or soul. It’s upsetting that Cristina was acting unsafe, not wanted to protect a customer or even just a person who needed help. She’s just a terrible. The other servers and manager said that they would speak to her because how she was acting and what she was saying to us was uncalled for.
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