Horrible place. I wait a croissant for 35 minute while it was almost empty cafe. Service are bad, food is really bad. It deserves a bad reputation 100%
Atmosphere: 1
Food: 1
Service: 1
Name Sone
Main problem: payment. That is a zero star. They want you to use that Flo app. For which you must sign up for. Which takes time. And these days, those app (too many as well) are not really secure. If you want to pay with credit card, you must fill in all your information on their tablet. Which takes way too match time as well. This is so amazingly backwards in today’s convenience of technology. The owner/ manager should think twice about their payment strategy. It’s an airport where people are often in a hurry. Cleanness: not clean. They put me at a table which was not wiped clean. Service: slower than slow. Again, it’s an airport, people are in a hurry. You can’t apply an European restaurant mentality. I wanted to give 1 star, but only because the server apologized for the mess (payment approach, cleanness) I gave 2 stars. The manager should be fired or the owner needs to sell the place for allowing a better business on that location. Also, the overall rating speaks for itself.
Atmosphere: 1
Food: 3
Service: 2
Dominik Eckenstein
Great place to get a coffee at the bar - cheaper and nicer than Starbucks and nice seats.
Atmosphere: 4
Service: 5
Akshay Menon
For airport pizza, it’s pretty darn great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Bailey Danseglio
This place is abysmal. Don’t go here!
Atmosphere: 1
Food: 1
Service: 1
L. Gomez-Marquez, LMHC, JD
While it may be convenient to order from your phone, it would be great if your employees actually said to patrons that was the process required. Waiter took our order drink never to return. When he passed by 15 min later, I said we were waiting for our drinks and he said "I have to get order ". Walks away without explaining we actually have to order from the phone. Never returned. We fugured it out later from another table with a different waiter. Food was just ok, came out out of order. Appetizer came out way after my meal. Waiter finally brought our drinks never to look at us again. Husband had to ask a different waiter for a refill. The app makes you pay the tip *at the time of ordering*. Unbelievable. So you pay ahead for the service tip, and thus there is zero incentive to provide good service and actually earn their tip. Never again. Fortunately, I don't use this airport often.
Brandon Cohen
legitimately some of the worst food I've ever had at a restaurant
Atmosphere: 3
Food: 1
Service: 1
KiSS for Wheelchairs
After breakfast, we left an item behind. We can see it on our locator, however, there is no number to call the restaurant to arrange to get it back. None of the phone numbers posted on the web work.
Service: 1
Andries
Menu is limited, but food is tasty. If you don't give a tip, they will act angry. You have to pay for tips in advance without having received any service. They love tips here??
Atmosphere: 3
Food: 3
Service: 1
Anthony Woods
Terrible…gross…not worth the price or anything else. Why were my eggs as cold as my orange juice? The potatoes had no flavor whatsoever. Please fire everyone and get new managers and staff.
Food and beverages are awful, if I could give a 0 I would, expensive for no reason. Order a breakfast quesadilla it just looked like tortilla and all the ingredients was in the outside not even well put together. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
Peter Dowling
Sure it's JFK. One shouldn't expect much. The staff are probably regulated and controlled by Port Authority. But speed is important in consideration of flight departures. Selling the public on hip eateries or absentee celebrity chefs feels something even worse than lipstick on a pig when folks are missing flights.
Atmosphere: 2
Food: 2
Service: 1
Jakub Wilson
Trash pizza
Atmosphere: 1
Food: 1
Service: 1
Eric Johnston
The staff is very good. The food is very subpar. If there were negative stars, I would do that.
Atmosphere: 3
Food: 1
Service: 4
Lego “Google user”
I enjoyed dining here because the service was great. I had an issue with the payment issue which was a life lesson. Because the restaurant was green, they used a paperless menu and payment method. The next time I visit, I will input my credit card number and CVC number to check out to receive my order without issues and security glitches from contactless payment methods. The manager went above and beyond courteousness and friendliness. He was a true professional. He sat with me to ensure that my issue was resolved but I refused to have the meal on the house because service like what I experienced deserved paying for the meal. I would dine in again at this restaurant and gladly recommend ? this restaurant to anyone who wants a bite to eat before boarding and while waiting
Wheelchair accessibility: There are elevators located in strategic areas of the airport and i believe there is a service for individuals with mobility dependency
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggplant Parmesan, César Salad, Ceaser Salad with Shrimp, Chicken Parm, Steak and Eggs, Chicken Milanese, Eggs Norwegian
Horrible place. I wait a croissant for 35 minute while it was almost empty cafe. Service are bad, food is really bad. It deserves a bad reputation 100%
Atmosphere: 1
Food: 1
Service: 1
Main problem: payment. That is a zero star.
They want you to use that Flo app. For which you must sign up for. Which takes time. And these days, those app (too many as well) are not really secure.
If you want to pay with credit card, you must fill in all your information on their tablet. Which takes way too match time as well. This is so amazingly backwards in today’s convenience of technology. The owner/ manager should think twice about their payment strategy. It’s an airport where people are often in a hurry.
Cleanness: not clean. They put me at a table which was not wiped clean.
Service: slower than slow. Again, it’s an airport, people are in a hurry. You can’t apply an European restaurant mentality.
I wanted to give 1 star, but only because the server apologized for the mess (payment approach, cleanness) I gave 2 stars.
The manager should be fired or the owner needs to sell the place for allowing a better business on that location.
Also, the overall rating speaks for itself.
Atmosphere: 1
Food: 3
Service: 2
Great place to get a coffee at the bar - cheaper and nicer than Starbucks and nice seats.
Atmosphere: 4
Service: 5
For airport pizza, it’s pretty darn great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
This place is abysmal. Don’t go here!
Atmosphere: 1
Food: 1
Service: 1
While it may be convenient to order from your phone, it would be great if your employees actually said to patrons that was the process required. Waiter took our order drink never to return. When he passed by 15 min later, I said we were waiting for our drinks and he said "I have to get order ". Walks away without explaining we actually have to order from the phone. Never returned. We fugured it out later from another table with a different waiter. Food was just ok, came out out of order. Appetizer came out way after my meal. Waiter finally brought our drinks never to look at us again. Husband had to ask a different waiter for a refill. The app makes you pay the tip *at the time of ordering*. Unbelievable. So you pay ahead for the service tip, and thus there is zero incentive to provide good service and actually earn their tip. Never again. Fortunately, I don't use this airport often.
legitimately some of the worst food I've ever had at a restaurant
Atmosphere: 3
Food: 1
Service: 1
After breakfast, we left an item behind. We can see it on our locator, however, there is no number to call the restaurant to arrange to get it back. None of the phone numbers posted on the web work.
Service: 1
Menu is limited, but food is tasty. If you don't give a tip, they will act angry. You have to pay for tips in advance without having received any service. They love tips here??
Atmosphere: 3
Food: 3
Service: 1
Terrible…gross…not worth the price or anything else. Why were my eggs as cold as my orange juice?
The potatoes had no flavor whatsoever. Please fire everyone and get new managers and staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food and beverages are awful, if I could give a 0 I would, expensive for no reason. Order a breakfast quesadilla it just looked like tortilla and all the ingredients was in the outside not even well put together. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
Sure it's JFK. One shouldn't expect much. The staff are probably regulated and controlled by Port Authority. But speed is important in consideration of flight departures. Selling the public on hip eateries or absentee celebrity chefs feels something even worse than lipstick on a pig when folks are missing flights.
Atmosphere: 2
Food: 2
Service: 1
Trash pizza
Atmosphere: 1
Food: 1
Service: 1
The staff is very good. The food is very subpar. If there were negative stars, I would do that.
Atmosphere: 3
Food: 1
Service: 4
I enjoyed dining here because the service was great. I had an issue with the payment issue which was a life lesson. Because the restaurant was green, they used a paperless menu and payment method. The next time I visit, I will input my credit card number and CVC number to check out to receive my order without issues and security glitches from contactless payment methods. The manager went above and beyond courteousness and friendliness. He was a true professional. He sat with me to ensure that my issue was resolved but I refused to have the meal on the house because service like what I experienced deserved paying for the meal. I would dine in again at this restaurant and gladly recommend ? this restaurant to anyone who wants a bite to eat before boarding and while waiting
Wheelchair accessibility: There are elevators located in strategic areas of the airport and i believe there is a service for individuals with mobility dependency
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggplant Parmesan, César Salad, Ceaser Salad with Shrimp, Chicken Parm, Steak and Eggs, Chicken Milanese, Eggs Norwegian
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