We were warmly welcomed by Andrea and received great service. We split the chicken parmesan with penne pasta and it was delicious and generous portion.
LENK
Brindle Room – JFK Airport (2 out of 5)
Not impressed with the dining experience. Ordering is done entirely via QR code, which felt impersonal and frustrating—especially when you’re prompted to pay and tip before interacting with any staff or even receiving your food. That’s not how the tipping system is supposed to work.
As for the food: the burger tasted good, but the bun was soggy with grease, which took away from the experience. The Ruby Beet salad had a nice flavor, but there were barely any beets—felt more like a mixed greens side than a true beet salad.
Overall, it felt like an automated experience that didn’t live up to the quality or hospitality you’d hope for in an airport sit-down spot.
mahendra kumar
Don't go to this restaurant. There is no transparency in the billing since we are ordering the food online. They are cheating and charging extra (instead of 77 $ which is including tax for that they charged 91$ + additionally 13.7$ )
Kimberly Surja
Don’t even come here. Don’t get any service even with an empty place and 20+ wait staff. Ordered food that took a million years to arrive. An extremely rude waiter who told us off for… getting napkins. I would give this place a negative score if I could.
Paula P
Very good blue moon beer Classic Margarita appetizer good Service William very friendly 😁
Claude Robinson III
I would give 0 stars if an option..avoid this place. The food is so nasty and not edible. You are better off buying from one of the Hudson stores. It is worse than frozen food heated in a microwave. The staff doesn’t really care and provide no service. ..someone should take over this venue and run with better food.
Daniel Neal
30 minutes at the bar waiting for order, no beer, severely understaffed and terrible service
Atmosphere: 1
Food: 1
Service: 1
Ryan Davenport
Waited 30 minutes for a drink, spoke to waitress who said she'd sort it. Approached again after another 10 minutes and was told "I don't care, get away from me" (I wasn't aggresive, i was just pointing out that the service wasn't acceptable)
It would seem that the management doesn't care, based on the other reviews.
Atmosphere: 1
Service: 1
Lily Moe
Don’t bother upgrading to the fries on your burger—they’ll be cold! Service and food were both the definition of subpar.
Atmosphere: 3
Food: 2
Service: 1
Giovanni Fares
Melly is the best! I had a great experience and brightened my mood before my flight :))
Steak not good. The store is cozy and the service is at its best. But food should be the most important thing at that price. Steak like rubber and cutlery also sheet metal that bends.
Atmosphere: 5
Food: 1
Service: 4
Konrad Niemira
The staff have been ridiculously rude
Atmosphere: 1
Food: 1
Service: 1
Bob Man
Absolutely disgusting food. I puked 3 times on the plane after eating. Server rude and dismissive. Overpriced dog food.
Atmosphere: 1
Food: 1
Service: 1
Lucy Chavez
The waitress was pretty rude at first time to be honest I didn’t like the treatment you should be kind all the time with your guest, the food wasn’t bad at all but time to wait your food 👎🏻 and the atmosphere again the waitress gave me the atmosphere
Atmosphere: 2
Food: 3
Service: 1
Shane Branagan
I do not normally review places but this I had to Do not go here it was awful you could bounce the chicken wings off the floor. Staff couldn’t care less you were there and the kitchen is not fit for purpose (hygiene and health and safety)
We were warmly welcomed by Andrea and received great service. We split the chicken parmesan with penne pasta and it was delicious and generous portion.
Brindle Room – JFK Airport (2 out of 5)
Not impressed with the dining experience. Ordering is done entirely via QR code, which felt impersonal and frustrating—especially when you’re prompted to pay and tip before interacting with any staff or even receiving your food. That’s not how the tipping system is supposed to work.
As for the food: the burger tasted good, but the bun was soggy with grease, which took away from the experience. The Ruby Beet salad had a nice flavor, but there were barely any beets—felt more like a mixed greens side than a true beet salad.
Overall, it felt like an automated experience that didn’t live up to the quality or hospitality you’d hope for in an airport sit-down spot.
Don't go to this restaurant. There is no transparency in the billing since we are ordering the food online. They are cheating and charging extra (instead of 77 $ which is including tax for that they charged 91$ + additionally 13.7$ )
Don’t even come here. Don’t get any service even with an empty place and 20+ wait staff. Ordered food that took a million years to arrive. An extremely rude waiter who told us off for… getting napkins. I would give this place a negative score if I could.
Very good blue moon beer
Classic Margarita appetizer good
Service William very friendly 😁
I would give 0 stars if an option..avoid this place. The food is so nasty and not edible. You are better off buying from one of the Hudson stores. It is worse than frozen food heated in a microwave. The staff doesn’t really care and provide no service. ..someone should take over this venue and run with better food.
30 minutes at the bar waiting for order, no beer, severely understaffed and terrible service
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes for a drink, spoke to waitress who said she'd sort it. Approached again after another 10 minutes and was told "I don't care, get away from me" (I wasn't aggresive, i was just pointing out that the service wasn't acceptable)
It would seem that the management doesn't care, based on the other reviews.
Atmosphere: 1
Service: 1
Don’t bother upgrading to the fries on your burger—they’ll be cold! Service and food were both the definition of subpar.
Atmosphere: 3
Food: 2
Service: 1
Melly is the best! I had a great experience and brightened my mood before my flight :))
Restaurantji Recommends
Steak not good. The store is cozy and the service is at its best. But food should be the most important thing at that price. Steak like rubber and cutlery also sheet metal that bends.
Atmosphere: 5
Food: 1
Service: 4
The staff have been ridiculously rude
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting food. I puked 3 times on the plane after eating. Server rude and dismissive. Overpriced dog food.
Atmosphere: 1
Food: 1
Service: 1
The waitress was pretty rude at first time to be honest I didn’t like the treatment you should be kind all the time with your guest, the food wasn’t bad at all but time to wait your food 👎🏻 and the atmosphere again the waitress gave me the atmosphere
Atmosphere: 2
Food: 3
Service: 1
I do not normally review places but this I had to Do not go here it was awful you could bounce the chicken wings off the floor. Staff couldn’t care less you were there and the kitchen is not fit for purpose (hygiene and health and safety)
Atmosphere: 1
Service: 2
Loading...