Tucked away in alphabet city, the menu is limited, but what they offer is done very well. $22 bottomless mimosas. Generous portion of French toast,shakshuka, and probably the best chicken wings I've ever had. Carson was our waiter, friendly and attentive. It was delightful and three of us ate like ticks for under $100 bucks.
ella skov
Never go here. Never even got my food. Absolutely awful
Paul McComb
After waiting for nearly one hour for one portion of burger and fries and hearing the final call for my flight. I decided to interrupt the servers group conversation and ask for a refund since my flight had boarded and the gate was closing. I was told I couldn’t have a refund. You have to order and pay first, I gave a generous tip too. Only to be left ignored sitting at the table, I asked multiple times about my order and each time was told it would arrive in a few mins, my drink order a simple Coca Cola was delivered about 30 mins after I ordered but no food. The place was not busy, the cook was busy talking with not a care in the world. Meanwhile I was sitting panicking about getting something to eat and catching my flight. What a horrible experience and it’s expensive too. Avoid this place unless you enjoy high levels of stress.
Atmosphere: 1
Food: 1
Service: 1
Helen Jessop
If I could give this place a review of 0 I would. We ordered in the app, they didn’t have what we ordered, then it took well over 30 minutes to get a refund processed with absolutely terrible customer service. Even if they’ve had the food in that we ordered the prices were extortionate.
Atmosphere: 1
Food: 1
Service: 1
Milen
Honestly, I was skeptical because of the one star reviews, but I was hungry and my flight was in 2 hours. I gave this place the benefit of doubt and I’m glad I did. Their chicken Milanese sandwich is very tasty. Chips could use some more salt, but yeah service was fast. I also ordered two drinks ( beer and negroni) and it came in under two minutes of me ordering. Maybe some days they have off days, but I’m very happy with my meal and I recommend you try it because everything else in this airport looks inedible
Micah Gaudio
If you like your fries cold, fossilized, and able to chip a tooth, The Brindle Room at JFK is your dream destination. The ciabatta bread? Imagine chewing sawdust… but with less juice. The chicken was channeling some kind of identity crisis—looked like veal, tasted like a frozen Tyson’s reject. And the burger… I mean, what was that? It came straight from the kitchen to my table, yet managed to arrive with the warmth and charm of a Manhattan landlord in January.
But wait—it gets better. Want to pay 20% more gratuity for the privilege of waiting 40+ minutes and then stare at your dirty dishes for another two hours? This is your spot. It’s like they’re conducting a live performance piece on how little a restaurant can care about customers while still charging airport prices.
The place looks nice, you can see the kitchen, and yet somehow, miraculously, everything arrives like it just came out of a cryogenic freezer. Meanwhile, the staff lets dishes pile up like they’re building a leaning tower of tableware, hoping it will eventually collapse and scare you away.
But hey, it’s New York. Nobody cares. And that’s the one thing this place gets perfectly right.
Atmosphere: 1
Food: 1
Service: 1
Sean Z
Worst experience ever. Ordered a mockholic and waited for 20 minutes. I asked them about my order and they told me they’ll start working on it. Waited for another while and my flight started boarding. Asked to cancel and they said they can only make it to-go.
I just left and didn’t want to deal with them. Totally ruined my last night in NY. It was a great trip but this restaurant was shockingly horrible. I closed the tap to make sure I didn’t lose more money.
Service: 1
Mobin Mahmoudi
Took 45min to deliver the food, I had to change it to go, as not to miss my flight. Food was not good.
Atmosphere: 1
Food: 1
Service: 1
Vanessa
The food here was good, but the menu options were very limited. To me, it was a basic place with basic service. You know it's basic when the name of the place comes up for ratings and you have to really think about when you were there (it was only about 3 weeks ago)....speaks volumes. Good food, but I don't think I'll be back.
Daragh Carroll
Rude and aggressive wait staff - so unnecessary. Someone write these guys a chill pill prescription.
Guys- the last thing I want to do when my hands are full is to struggle with a QR code just to see a menu. Post what you sell. I’m not going to bother to sit or juggle just to find out.
Service: 1
Mats Endrerud
Worst costumer service i have ever experienced. Rude personell and exspensive food. Don’t come here if you are at terminal 7.
Atmosphere: 1
Food: 1
Service: 1
Exousia
I just walked out of this place. How is it that you go to a sit down restaurant and have to order online? I was still going to because I was very hungry but when I saw all the bureaucracy involved and the prices I walked out. Plus you are charged for service. What service? If there are physical workers in an establishment then I demand the personal touch. This place can go to hell
Scott Zawalski
Pretty much everything about this placeis terrible.
The food is meh. The service staff is disinterested in working here.
The QR menus that everyone is going to are terrible.
The speed at which they deliver food is slow as hell. Pizza took 15 minutes and it is a dinky flat bread like pizza.
If you can avoid this place you should.
The only reason it exists is because the captive audience and even then I doubt it lasts.
Atmosphere: 1
Food: 1
Service: 1
Olga Tys
worst place. two cocktails took 20 min. money for nothing
Tucked away in alphabet city, the menu is limited, but what they offer is done very well. $22 bottomless mimosas. Generous portion of French toast,shakshuka, and probably the best chicken wings I've ever had. Carson was our waiter, friendly and attentive. It was delightful and three of us ate like ticks for under $100 bucks.
Never go here. Never even got my food. Absolutely awful
After waiting for nearly one hour for one portion of burger and fries and hearing the final call for my flight. I decided to interrupt the servers group conversation and ask for a refund since my flight had boarded and the gate was closing. I was told I couldn’t have a refund. You have to order and pay first, I gave a generous tip too. Only to be left ignored sitting at the table, I asked multiple times about my order and each time was told it would arrive in a few mins, my drink order a simple Coca Cola was delivered about 30 mins after I ordered but no food. The place was not busy, the cook was busy talking with not a care in the world. Meanwhile I was sitting panicking about getting something to eat and catching my flight. What a horrible experience and it’s expensive too. Avoid this place unless you enjoy high levels of stress.
Atmosphere: 1
Food: 1
Service: 1
If I could give this place a review of 0 I would. We ordered in the app, they didn’t have what we ordered, then it took well over 30 minutes to get a refund processed with absolutely terrible customer service. Even if they’ve had the food in that we ordered the prices were extortionate.
Atmosphere: 1
Food: 1
Service: 1
Honestly, I was skeptical because of the one star reviews, but I was hungry and my flight was in 2 hours. I gave this place the benefit of doubt and I’m glad I did. Their chicken Milanese sandwich is very tasty. Chips could use some more salt, but yeah service was fast. I also ordered two drinks ( beer and negroni) and it came in under two minutes of me ordering. Maybe some days they have off days, but I’m very happy with my meal and I recommend you try it because everything else in this airport looks inedible
If you like your fries cold, fossilized, and able to chip a tooth, The Brindle Room at JFK is your dream destination. The ciabatta bread? Imagine chewing sawdust… but with less juice. The chicken was channeling some kind of identity crisis—looked like veal, tasted like a frozen Tyson’s reject. And the burger… I mean, what was that? It came straight from the kitchen to my table, yet managed to arrive with the warmth and charm of a Manhattan landlord in January.
But wait—it gets better. Want to pay 20% more gratuity for the privilege of waiting 40+ minutes and then stare at your dirty dishes for another two hours? This is your spot. It’s like they’re conducting a live performance piece on how little a restaurant can care about customers while still charging airport prices.
The place looks nice, you can see the kitchen, and yet somehow, miraculously, everything arrives like it just came out of a cryogenic freezer. Meanwhile, the staff lets dishes pile up like they’re building a leaning tower of tableware, hoping it will eventually collapse and scare you away.
But hey, it’s New York. Nobody cares. And that’s the one thing this place gets perfectly right.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. Ordered a mockholic and waited for 20 minutes. I asked them about my order and they told me they’ll start working on it. Waited for another while and my flight started boarding. Asked to cancel and they said they can only make it to-go.
I just left and didn’t want to deal with them. Totally ruined my last night in NY. It was a great trip but this restaurant was shockingly horrible. I closed the tap to make sure I didn’t lose more money.
Service: 1
Took 45min to deliver the food, I had to change it to go, as not to miss my flight. Food was not good.
Atmosphere: 1
Food: 1
Service: 1
The food here was good, but the menu options were very limited. To me, it was a basic place with basic service. You know it's basic when the name of the place comes up for ratings and you have to really think about when you were there (it was only about 3 weeks ago)....speaks volumes. Good food, but I don't think I'll be back.
Rude and aggressive wait staff - so unnecessary. Someone write these guys a chill pill prescription.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
New lows in customer service.
Guys- the last thing I want to do when my hands are full is to struggle with a QR code just to see a menu. Post what you sell. I’m not going to bother to sit or juggle just to find out.
Service: 1
Worst costumer service i have ever experienced. Rude personell and exspensive food. Don’t come here if you are at terminal 7.
Atmosphere: 1
Food: 1
Service: 1
I just walked out of this place. How is it that you go to a sit down restaurant and have to order online? I was still going to because I was very hungry but when I saw all the bureaucracy involved and the prices I walked out. Plus you are charged for service. What service? If there are physical workers in an establishment then I demand the personal touch. This place can go to hell
Pretty much everything about this placeis terrible.
The food is meh. The service staff is disinterested in working here.
The QR menus that everyone is going to are terrible.
The speed at which they deliver food is slow as hell. Pizza took 15 minutes and it is a dinky flat bread like pizza.
If you can avoid this place you should.
The only reason it exists is because the captive audience and even then I doubt it lasts.
Atmosphere: 1
Food: 1
Service: 1
worst place. two cocktails took 20 min. money for nothing
Atmosphere: 1
Service: 1
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