I have never seen such unpleasant people in a service profession. They talk among themselves and don't care about the customers. No hello, no goodbye. 25 minutes for a burger because the cook was too busy telling his life story and as for the waitress who no longer wants to talk to the guy who makes the fries because they had an argument... sad.
Atmosphere: 1
Food: 4
Service: 1
Aly Mawji
It's no Shake Shack but it will do if you're hungry.
Please bring Shake Shack here.
Atmosphere: 2
Food: 3
Service: 2
Matrix ACX
After waiting for half an hour, I received a cold burger with undercooked meat. Definitely not worth the wait.
Atmosphere: 1
Food: 1
Service: 1
Thomas Galen Shope Crowe
This place is so disorganized. They make you order on a screen and give you the option to not print a receipt to save paper, but when you go to get your food they ask for a receipt. I observed them make mistakes on multiple orders within a period of about 20 minutes, and the guy calling out peoples names didn’t seem interested in rectifying them. Please, airport overlords, get a better restaurant in here, you are subjecting travelers to a terrible customer experience with this place.
Atmosphere: 1
Food: 1
Service: 1
Pappo Gafas
Inedible! Food doesn't taste good at all!!! The chicken tastes like rubber and definitely not like CHICKEN. Please avoid it if you don't want to get food poisoning and prefer to eat very expensive dog food for this kind of thing
Atmosphere: 1
Food: 1
Service: 1
Patrick Connaughton
We were flying from JFK last night and ordered 3 meals and a beer separately. We didn't take a ticket as it asked did we need to print one for environmental reasons. (Make sure you take one) When my order was ready the beer wasn't on the ticket the server had. He offered to give me one if we paid. I was tired and didn't want to argue l, but we paid 80 bucks for 3 meals and no beer. A disgrace!
Atmosphere: 2
Food: 3
Service: 2
Rob Blakely
Super slow.
Atmosphere: 1
Food: 2
Service: 1
Andrius Užkuraitis
Food was dry and zero taste , cashier client service skills is shocking, talking to you like with the dog, because i was paying cash the women start shout on me because i was wasting her time. Do not waste your money on this tasteless food! Not recommended ☝️
Atmosphere: 1
Food: 1
Service: 1
Cynthia Kong
The staff's words are scary and I feel harassed. I believe they wouldn’t act same to a white man.
Atmosphere: 1
Food: 3
Service: 1
Sam Cobb
I don’t understand how people can be so stupid. They don’t give you the correct order after waiting 30 min with barely any queue. Not only that but the food taste awful. Need a whole new staff team
A perfect way to go increase your own anxiety and question your love for your fellow human beings. Watch as airport employees stop by to chitchat, get their food first and clog up the line, while staff try out rudeness as a coping mechanism for the intense heat of the grill and the depressing situation they find themselves in. And wait, wait, wait and wait some more as they mumble out names of those ahead of you. My first experience had me last to board my flight, my last with cold but burnt fries and a question that I could not answer, why had I gone back?
Atmosphere: 1
Food: 1
Service: 1
Asia Edwards
Don’t waste your money
Rony Ahmed
I don’t eat pork so I selected no bacon jam for my cheeseburger. They charged me for “No bacon Jam”. When I asked the workers they just said idk
Atmosphere: 1
Food: 1
Service: 1
Ann Jacob
Haven't had such tasteless fries ever. For $32, it definitely wasn't worth it
jeffry ford
Very slow. You can see the workers deliberately moving at a snails pace in the back.
I have never seen such unpleasant people in a service profession. They talk among themselves and don't care about the customers. No hello, no goodbye. 25 minutes for a burger because the cook was too busy telling his life story and as for the waitress who no longer wants to talk to the guy who makes the fries because they had an argument... sad.
Atmosphere: 1
Food: 4
Service: 1
It's no Shake Shack but it will do if you're hungry.
Please bring Shake Shack here.
Atmosphere: 2
Food: 3
Service: 2
After waiting for half an hour, I received a cold burger with undercooked meat. Definitely not worth the wait.
Atmosphere: 1
Food: 1
Service: 1
This place is so disorganized. They make you order on a screen and give you the option to not print a receipt to save paper, but when you go to get your food they ask for a receipt. I observed them make mistakes on multiple orders within a period of about 20 minutes, and the guy calling out peoples names didn’t seem interested in rectifying them. Please, airport overlords, get a better restaurant in here, you are subjecting travelers to a terrible customer experience with this place.
Atmosphere: 1
Food: 1
Service: 1
Inedible! Food doesn't taste good at all!!! The chicken tastes like rubber and definitely not like CHICKEN. Please avoid it if you don't want to get food poisoning and prefer to eat very expensive dog food for this kind of thing
Atmosphere: 1
Food: 1
Service: 1
We were flying from JFK last night and ordered 3 meals and a beer separately. We didn't take a ticket as it asked did we need to print one for environmental reasons. (Make sure you take one)
When my order was ready the beer wasn't on the ticket the server had. He offered to give me one if we paid. I was tired and didn't want to argue l, but we paid 80 bucks for 3 meals and no beer. A disgrace!
Atmosphere: 2
Food: 3
Service: 2
Super slow.
Atmosphere: 1
Food: 2
Service: 1
Food was dry and zero taste , cashier client service skills is shocking, talking to you like with the dog, because i was paying cash the women start shout on me because i was wasting her time. Do not waste your money on this tasteless food! Not recommended ☝️
Atmosphere: 1
Food: 1
Service: 1
The staff's words are scary and I feel harassed. I believe they wouldn’t act same to a white man.
Atmosphere: 1
Food: 3
Service: 1
I don’t understand how people can be so stupid. They don’t give you the correct order after waiting 30 min with barely any queue. Not only that but the food taste awful. Need a whole new staff team
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A perfect way to go increase your own anxiety and question your love for your fellow human beings. Watch as airport employees stop by to chitchat, get their food first and clog up the line, while staff try out rudeness as a coping mechanism for the intense heat of the grill and the depressing situation they find themselves in. And wait, wait, wait and wait some more as they mumble out names of those ahead of you. My first experience had me last to board my flight, my last with cold but burnt fries and a question that I could not answer, why had I gone back?
Atmosphere: 1
Food: 1
Service: 1
Don’t waste your money
I don’t eat pork so I selected no bacon jam for my cheeseburger. They charged me for “No bacon Jam”. When I asked the workers they just said idk
Atmosphere: 1
Food: 1
Service: 1
Haven't had such tasteless fries ever. For $32, it definitely wasn't worth it
Very slow. You can see the workers deliberately moving at a snails pace in the back.
Atmosphere: 1
Food: 5
Service: 1
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