True Burger Co.

1 Central Terminal Area, Queens

Recent Reviews

Vitalii Rodionov

I was waiting for two burgers for an hour. 3 personnel workers, one of them was just sitting in the kitchen and doing nothing. Huge line.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Cheeseburger

Anna Panova

Laziest and slowest staff ever. Waited for my order for good 20 min.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Michelle Davis

Horrible service. Waited 20 minutes and when I asked for a refund because my flight was boarding. It was refused. The guy was rude and told me too bad, I’d have to wait 20-25 minutes and he would NOT give me my money back. I left without my food after spending $40. Absolutely ridiculous!!!

I'm DEBORAH

Disappointed ?

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Grilled Onions and Mushrooms, Impossible Burger

Jae Han

Rude Service Bad

Atmosphere: 1

Food: 1

Service: 1

Jon Russell

Truly awful burger. Cheese burger with no cheese, rest of burgers without the sauces we asked for. Went back to complain and could hear them shouting it has it all on! They didn't have it all on and the service was shocking. Good luck if you order from here.

Atmosphere: 1

Food: 1

Service: 1

Brian Shaw

Mediocre experience. Service basically non existent, food not good at all (including the bun of the chicken burger being rock hard). Wouldn't recommend.

Atmosphere: 2

Food: 2

Service: 2

willow rasmussen

Go somewhere else, just bland and unsatisfying

Atmosphere: 2

Food: 2

Service: 3

C S

Supervisor was rude and treating his staff badly

Atmosphere: 1

Food: 1

Service: 1

Ram Naidu

Not very good service not taste no salt added in french fries. Burger isn't taste, in lemonade added ice with out asking, when asked replace request rejected.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Keith K.

The photo of the chicken sandwich has cole slaw, but the establishment does not serve cole slaw. To be clear - it's not that they are out of cole slaw: They never served it. When I asked about it, the gentleman told me "Thats just an exhibit! Take it up with the management!"

Rachel McGrath

Extremely rude staff. Woman behind the counter should not work with customers as she is so disrespectful and ignorant. Long queue and she just walked out from behind the till to go talk to another girl working in another shop, then got smart at customers when they were asking where their food was even though you could see it in bags getting cold. Making smart comments about people and serious attitude problem. Would recommended everyone to stay away from here

Atmosphere: 1

Food: 2

Service: 1

MitchellY

I had a veggie burger, which was really subpar. Very mushy, a slice of unripened tomato, cold, sweet potato fries. The service was OK but $30 for a really crummy veggie burger? I could do without it.

MargotM

This is a usual spot for me so I was disappointed that my server forgot to request my favorite appetizer, the shrimpsargot. The service in general was slower than usual and the restaurant wasn't busy. Anyway, I'll be back but hoping for a better experience.

SiMULOiD

Listen, I know you’re hungry and figured “why not treat myself to a delicious cheeseburger,” before that long flight to wherever, but unless you want to feel instant regret, eat anywhere else besides terminal 7.Criminally high prices, and the absolute worst customer service I have ever witnessed. If I could give negative stars for atmosphere I would indeed. All that said, the employees in the back are working hard and food isn’t all that bad.

Atmosphere: 1

Food: 2

Service: 1

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