At this location 17725 Rockaway Blvd, Jamaica - I had an unpleasant experience today. On Wednesday’s a donut is free with a purchase of hot drink (coffee).. donut wasn’t given, and when asked for it, the girl at the counter insisted on scanning the app for donut.. and she did scan and gave me a donut, but my account was charged for $2:17.., where it should’ve been free and I shouldn’t have been charged for it.. this is not on.. I was in a hurry so I didn’t notice but later I saw from the app that my account had been charged.. this girl isn’t trained properly..
Atmosphere: 4
Food: 5
Service: 3
Eric Kaplan
The worst. . Food is awful. No bathroom for diners either.
Atmosphere: 1
Food: 1
Service: 2
Black Mamba
Best coffee around
Atmosphere: 4
Food: 3
Service: 4
Ben E
Everytime I go into this location I have a full on discussion why they can't get my order straight and make my coffee properly . Everytime I ask to put honey in my coffee one the employee argues with me why they won't put honey into my coffee after requesting the honey in my coffee as if now the world just stopped. If im a paying customer and your making mt coffee the way I like it. Simple as that. The employees don't understand propper work educate and customer service. They just work like robots . Wouldn't recommend
Atmosphere: 1
Food: 5
Service: 1
Suleman Rasool
Poor service and staff don’t know how to make coffee. They gave me just milk and caramel ?????!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
jamie proano
The staff are HORRIBLE. I’ve never been to a worker Dunkin Franchise. Every single one of them, they suck at making the coffee Keeping up with the orders. Literallyyyy NO ORDER IN THERE. Who is the manager ? It’s the only Dunkin near by and that’s why I think they do what they want and service the people how they want to. They don’t care. I haven’t seen not one happy customer. As I’m typing this in their parking lot ? about to pick up my coffee There is a lady screaming at the people. And a line to the back and a whole bunch of order waiting But the people on the side that already ordered still don’t have their food or drinks ??♀️ again who is managing this facility ?
Atmosphere: 1
Food: 2
Service: 1
Shirley Carvajal
Today I went to buy a coffee and the woman who sent us refused to go into the bathroom just because I am Hispanic and not even because I told her that I needed the bathroom because I am diabetic she refused to use the bathroom and told me that she did not lend it to
Atmosphere: 1
Food: 1
Service: 1
Deanna Olsen
Staff can’t comprehend anything that you ask for. I asked for one dozen donuts, she rang me up for two. I asked for one bagel with light cream cheese, she gave me two bagels with no cream cheese. I wanted to pick up the green icing donuts for st. patrick’s day for my coworkers, and they have nothing for the holiday, but they have decorations. This dunkin location has gone downhill completely.
Atmosphere: 1
Food: 2
Service: 1
Fey Rizo
I would give them a low rating for not having a clean area and no bathroom .
jose lopez
Wheelchair accessibility: Those guys are cool with everybody
Recommended dishes: Boston Cream, Plain Stuffed Bagel Minis
SrJai7
Don't let this location make you settle for something else because they don't have what you ordered on the app. THEY CAN, MUST GIVE YOU A REFUND IF YOU ASK. The receipt is generated at that location, they can use it to put the money back on your card. But what's better: Don't Go To This Location At All.
At this location 17725 Rockaway Blvd, Jamaica - I had an unpleasant experience today. On Wednesday’s a donut is free with a purchase of hot drink (coffee).. donut wasn’t given, and when asked for it, the girl at the counter insisted on scanning the app for donut.. and she did scan and gave me a donut, but my account was charged for $2:17.., where it should’ve been free and I shouldn’t have been charged for it.. this is not on.. I was in a hurry so I didn’t notice but later I saw from the app that my account had been charged.. this girl isn’t trained properly..
Atmosphere: 4
Food: 5
Service: 3
The worst. . Food is awful. No bathroom for diners either.
Atmosphere: 1
Food: 1
Service: 2
Best coffee around
Atmosphere: 4
Food: 3
Service: 4
Everytime I go into this location I have a full on discussion why they can't get my order straight and make my coffee properly . Everytime I ask to put honey in my coffee one the employee argues with me why they won't put honey into my coffee after requesting the honey in my coffee as if now the world just stopped. If im a paying customer and your making mt coffee the way I like it. Simple as that. The employees don't understand propper work educate and customer service. They just work like robots . Wouldn't recommend
Atmosphere: 1
Food: 5
Service: 1
Poor service and staff don’t know how to make coffee.
They gave me just milk and caramel ?????!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The staff are HORRIBLE. I’ve never been to a worker Dunkin Franchise.
Every single one of them, they suck at making the coffee
Keeping up with the orders.
Literallyyyy NO ORDER IN THERE. Who is the manager ? It’s the only Dunkin near by and that’s why I think they do what they want and service the people how they want to. They don’t care.
I haven’t seen not one happy customer.
As I’m typing this in their parking lot ? about to pick up my coffee
There is a lady screaming at the people. And a line to the back and a whole bunch of order waiting
But the people on the side that already ordered still don’t have their food or drinks ??♀️ again who is managing this facility ?
Atmosphere: 1
Food: 2
Service: 1
Today I went to buy a coffee and the woman who sent us refused to go into the bathroom just because I am Hispanic and not even because I told her that I needed the bathroom because I am diabetic she refused to use the bathroom and told me that she did not lend it to
Atmosphere: 1
Food: 1
Service: 1
Staff can’t comprehend anything that you ask for. I asked for one dozen donuts, she rang me up for two. I asked for one bagel with light cream cheese, she gave me two bagels with no cream cheese. I wanted to pick up the green icing donuts for st. patrick’s day for my coworkers, and they have nothing for the holiday, but they have decorations. This dunkin location has gone downhill completely.
Atmosphere: 1
Food: 2
Service: 1
I would give them a low rating for not having a clean area and no bathroom .
Wheelchair accessibility: Those guys are cool with everybody
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream
Restaurantji Recommends
Not allowed in the toilet
Amazing staff to get your morning going!
Atmosphere: 5
Food: 5
Service: 5
Not allowed in the toilet
Love that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream, Plain Stuffed Bagel Minis
Don't let this location make you settle for something else because they don't have what you ordered on the app. THEY CAN, MUST GIVE YOU A REFUND IF YOU ASK. The receipt is generated at that location, they can use it to put the money back on your card. But what's better: Don't Go To This Location At All.
Atmosphere: 3
Food: 1
Service: 1
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