Dunkin'

16804 Jamaica Ave, Jamaica
(718) 526-3376

Recent Reviews

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Abonish Banik

The employees are really good! They serve me food with kindness. Fresh foods, fresh donuts, fresh everything. I’ve heard a lot of bad reports on them, but everything looks to be fine. It’s a really good place to get a coffee!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin Donuts

Jasmine Parker

Listen dunkin did not disappoint ? Avocardo toast is great if you are on a health journey!

Atmosphere: 5

Food: 5

Service: 5

A R

This used to be a great Dunkin until recently. The girls working at night are rude and will burn your food. I'm very disappointed with my order tonight and barely finished my iced coffee because it was terrible. The bagel was overcooked and tasted like cardboard. I miss the previous night staff. It's a shame that what was once a great Dunkin is now third world trash.

Food: 1

Service: 1

Arjun

The most useless and irresponsible workers who don’t know what they are serving/giving. There is water instead of milk in my drink. Highly not recommended this place, please don’t drink coffee here, actually it is not coffee it is just water ?

Masum Ahmed

Bad customer service even the manager was so rude,

Service: 1

Xoss Gaming

Friendly services. With the employee i had a good conversation and it was my first time there.Dunkin donuts and other fast food employees deserves more wages as they works on low wages but works like 3 people

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Dunkin Donuts

Lahoma Nightingale

The way they make bagels is crazy. But I got 1 scoop of ice cream and almost hurt the roof of my mouth with these chunks of ice.Which I saw but I didn't think they would scoop that in. Other places always scoop that part off before serving. They are terrible for this.

Atmosphere: 3

Food: 3

Service: 2

Yolanda Vaughan

Always have good experience at

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Macchiato, Sausage Eggs and Cheese Croissant, Baskin Robbin Oreo Cookies & Cream, Chocolate Frosted Doughnuts with Sprinkles, Chocolate Doughnuts with Sprinkles, Sausage Egg and Cheese, Hash Browns, Hazelnut Iced Coffee, Strawberry, Grilled Cheese, Donuts, Dunkin Donuts

Pravish Doekharan

I ordered croissant with sausage, egg and cheese. But they only give me croissants with egg and cheese ?

Service: 1

Ema Begum

This place has very bad service . I went there for a strwdrgn refresher. The way I drink is 75% refresher base with no ice no green tea only refresher and I use my own water on the refresher base. There was a boy who is deny to give me like that.

Service: 1

Recommended dishes: Strawberry

Rohan Brijlall

Great service, great staff members - shady area , but it's home for me - if you're not a local you will definitely sense the shady vibes

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sausage Eggs and Cheese Croissant, Donuts, Bagels

Sir Khadeem

Came across one of the nastiest staff members I’ve ever met at any place of business. I’ve never seen a man roll his eyes in rapid succession while asking me what I wanted. We’ve never met before and I’ve never seen him before but yet the attitude was just as stale as certain products. When I then asked for an item he said due to us closing soon (47 mins from closing ) he was not making it. Which the whole time he rolled his eyes. I would love for cooperate to review the tapes and witness the ridiculousness of it all Todays date is 10-15-23 and he was I assume on the closing shift. I will be reaching out to HQ as well. If I wasn’t who I was I would have received different treatment. Fill in the blanks.

Christain Lee

Friendly helpful and clean I like it.

Vishwa Surya

Only Bangladeshi people work

Atmosphere: 1

Food: 1

Service: 1

Maliha Chowdhury

one of the worst customer service experience I had I had told the worker I need to CATCH THE TRAIN.STILL THAT PERSON DIDNT BOTHER TO MAKE MY COFFEE SOON still I had to wait. If you couldn’t make it soon then why took my order. Every Bengali people like you should not run Dunkin’ Donuts. Because of You guys bangladeshi people are getting bad in-front of the foreign people. I had to leave without taking my ice coffee. Nobody bothered to say wait please don’t go. But never coming back again

Atmosphere: 1

Food: 1

Service: 1

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