Every time I ask for a large they always give me a medium. Whats the problem?
Atmosphere: 1
Food: 2
Service: 1
Joshua Barbuto
No restroom for customers, staff are rude.
Atmosphere: 1
Food: 1
Service: 1
Zoey Mclean
SHUT IT DOWN!!! ROACHES IN DRINKS IMAGINE THE FOODS AND DONUTS THATS OUT. I HAVE WARNED U ALL. INFESTED PLACE!!
Atmosphere: 1
Food: 1
Service: 1
Sandy Margin
Absolutely disgusting. My friend ordered a drink here and found a roach inside it. This isn’t a minor mistake or bad service issue!!! This is a serious health and sanitation problem. We were completely shocked and disgusted. If this is what ends up in a customer’s cup, I can’t imagine what’s going on behind the counter. Won’t be returning, and I’d seriously caution others before ordering from this location.
Atmosphere: 1
Food: 1
Service: 2
Lyn V
Since when does a cappuccino blast bring peanuts? Should be more careful. People are allergic.
Atmosphere: 2
Food: 1
Service: 2
Lilieth Lyons
Fast service
Atmosphere: 5
Food: 5
Service: 5
Kim
If I could give this location 0 stars, I would. I’ve lived in this neighborhood for over 15 years. I’ve given this location over 15 years to get it together and I’ve truly had it with them. If it’s not one things it’s always another. I usually always order through the mobile app and when I get there in person, nothing is ever made the way I requested it. When they run out of certain items, they don’t adjust the app accordingly to display which items are available and which are not. If the store hours are 5am-10am and I’m ordering through an app that shows all items are available, I should be able to place an order at any given time of day and receive what I ordered. I placed an order for munchkins and 5:30pm and the store closes at 10pm. I get there and they don’t have any munchkins or donuts available. If the store doesn’t close for another 5 hours, why aren’t more donuts being made? The one most thing the franchise produces, you don’t have any more of? And then have nothing to compensate and refused to provide a refund. Any drink I get is never made to standard or how I requested. Someone is always making a custom made drink how they feel like despite what was ordered. The entire store needs to be packed up and retrained. Cooperate needs to shut this location down. The service is beyond unacceptable at this point. If this was my first time trying Dunkin’ and it was this location, I would never visit another store again if this is what they offer in terms of service and consumer products. SHUT THE LOCATION DOWN IMMEDIATELY.
Atmosphere: 1
Food: 1
Service: 1
Misho Korgalidze
Only one person serves everyone.
Service: 1
Ophelia McBean
Clean friendly staff promp service 👌
Atmosphere: 5
Food: 5
Service: 5
Jean Wilner Oriental
They are very slow. I spent over half an hour for a meal. Not enough people working. They don't prepare the meal the way you asked.
I've given this location 3x to get it together, and now I will NEVER order from here again. They need new employees who know what they are doing, nobody know how to make anything right. I literally have to tell them what to add and how to make my order right.... waiting takes long, and there is barely any one in the store. Please, if the owner is reading this, give them training on how to be consistent with making drinks and customer service. This location is terrible I wish I can give -5 stars
Atmosphere: 1
Food: 1
Service: 1
Brielle Joy Bethune
DO NOT COME HERE!! They ran out of whipped cream and basically didn’t have anything. Most of their donuts were gone and they didn’t have most of the things on the menu. There were only two dirty men there and lied about not having a specific drink. After they told me they didn’t have a specific drink i saw a girl walk out with it. Worst dunkin’ ever.
Sadman Rashid
I had once asked for one extra pump of sugar and the worker told me I'd get diabetes and proceeded to then put an additional 5 or so pumps.
Atmosphere: 1
Food: 1
Service: 1
Tasia White
Although there were a few things out of stock, the service was great and accommodated me swiftly.
Atmosphere: 3
Food: 4
Service: 5
Jessica Campbell
Manager on duty decided to clap her hands at me to get my attention. I wasn’t aware that’s how you communicate with a human. Unprofessional & beyond weird behavior.
Every time I ask for a large they always give me a medium. Whats the problem?
Atmosphere: 1
Food: 2
Service: 1
No restroom for customers, staff are rude.
Atmosphere: 1
Food: 1
Service: 1
SHUT IT DOWN!!! ROACHES IN DRINKS IMAGINE THE FOODS AND DONUTS THATS OUT. I HAVE WARNED U ALL. INFESTED PLACE!!
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. My friend ordered a drink here and found a roach inside it. This isn’t a minor mistake or bad service issue!!! This is a serious health and sanitation problem. We were completely shocked and disgusted. If this is what ends up in a customer’s cup, I can’t imagine what’s going on behind the counter. Won’t be returning, and I’d seriously caution others before ordering from this location.
Atmosphere: 1
Food: 1
Service: 2
Since when does a cappuccino blast bring peanuts? Should be more careful. People are allergic.
Atmosphere: 2
Food: 1
Service: 2
Fast service
Atmosphere: 5
Food: 5
Service: 5
If I could give this location 0 stars, I would. I’ve lived in this neighborhood for over 15 years. I’ve given this location over 15 years to get it together and I’ve truly had it with them. If it’s not one things it’s always another. I usually always order through the mobile app and when I get there in person, nothing is ever made the way I requested it. When they run out of certain items, they don’t adjust the app accordingly to display which items are available and which are not. If the store hours are 5am-10am and I’m ordering through an app that shows all items are available, I should be able to place an order at any given time of day and receive what I ordered. I placed an order for munchkins and 5:30pm and the store closes at 10pm. I get there and they don’t have any munchkins or donuts available. If the store doesn’t close for another 5 hours, why aren’t more donuts being made? The one most thing the franchise produces, you don’t have any more of? And then have nothing to compensate and refused to provide a refund. Any drink I get is never made to standard or how I requested. Someone is always making a custom made drink how they feel like despite what was ordered. The entire store needs to be packed up and retrained. Cooperate needs to shut this location down. The service is beyond unacceptable at this point. If this was my first time trying Dunkin’ and it was this location, I would never visit another store again if this is what they offer in terms of service and consumer products. SHUT THE LOCATION DOWN IMMEDIATELY.
Atmosphere: 1
Food: 1
Service: 1
Only one person serves everyone.
Service: 1
Clean friendly staff promp service 👌
Atmosphere: 5
Food: 5
Service: 5
They are very slow. I spent over half an hour for a meal. Not enough people working. They don't prepare the meal the way you asked.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've given this location 3x to get it together, and now I will NEVER order from here again. They need new employees who know what they are doing, nobody know how to make anything right. I literally have to tell them what to add and how to make my order right.... waiting takes long, and there is barely any one in the store. Please, if the owner is reading this, give them training on how to be consistent with making drinks and customer service. This location is terrible I wish I can give -5 stars
Atmosphere: 1
Food: 1
Service: 1
DO NOT COME HERE!! They ran out of whipped cream and basically didn’t have anything. Most of their donuts were gone and they didn’t have most of the things on the menu. There were only two dirty men there and lied about not having a specific drink. After they told me they didn’t have a specific drink i saw a girl walk out with it. Worst dunkin’ ever.
I had once asked for one extra pump of sugar and the worker told me I'd get diabetes and proceeded to then put an additional 5 or so pumps.
Atmosphere: 1
Food: 1
Service: 1
Although there were a few things out of stock, the service was great and accommodated me swiftly.
Atmosphere: 3
Food: 4
Service: 5
Manager on duty decided to clap her hands at me to get my attention. I wasn’t aware that’s how you communicate with a human. Unprofessional & beyond weird behavior.
Atmosphere: 1
Food: 3
Service: 1
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