Dunkin

JFK Int'l, Terminal 5, Queens
(646) 852-2329

Recent Reviews

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J C

The food was disgusting. They need to close this place down. I got sick on the plane after I ate here. stay away !!!!

Atmosphere: 1

Food: 1

Service: 1

Tamas Berkes

you starting out with a 45-minute wait in line.
Sorry we have no eggs available.
You settle for an avocado toast (COLD)
A toasted bagel twist (COLD)
The worst of the worst.
They deserve zero Stars.

Atmosphere: 1

Food: 1

Service: 1

Ryan Shea

Worst…dunkin… ever

Atmosphere: 1

Food: 1

Service: 1

Tonya Lewis

Dunking Donuts in JFK Airport charges an additional for jelly they should be ashamed of themselves to be so desperate for money. This is my first experience with your breakfast sandwich and my absolute last. JFK Airport you are garbage never again. I paid $7.23 for a sandwich and I couldn't get 1 jelly. I left a review at corporate as well.

Atmosphere: 1

Food: 3

Service: 1

Reviewer

This was by far the worst Dunkin’ Donuts I’ve ever been to. There was only one person working & the store was clearly understaffed. The line was extremely long and barely moving. I waited for 30 minutes just to place my order. When I finally got to the front, I asked for avocado toast with bacon, and the cashier snapped, “We don’t cook here. We don’t have bacon.” That was surprising, because every other Dunkin’ I’ve been to has bacon available. I also asked for a small caramel latte & he rolled his eyes and said, “We only have size medium.” I was disappointed that I had no choice in size, and even more disappointed that they charged me the full medium price for a size I didn’t even want, with no offer to compensate or adjust. When I received my food, the avocado toast was cold, soft, and undercooked & to make matters worse, it came with sesame seeds, which I didn’t ask for and I’m allergic. That could have been dangerous. The caramel latte was also a letdown. It barely had any caramel. Before even touching or drinking from it, I politely asked the employee if she could add a little more caramel. Her response was “No, that already has 3 pumps.” Overall, this experience was frustrating and disappointing. The place was understaffed, the service was rude, and the quality of the food and drinks was unacceptable. I hope this location takes steps to improve both their staffing and their customer service.

Dave MacLachlan

Took 20 minutes to serve 4 people in front of us. Guy at counter was very unhelpful and served his buddy in line behind me before he helped me out eventually. Even though they have munchkins on the menu apparently they don’t serve them which would’ve been great to know before we stood in line.

Atmosphere: 3

Food: 1

Service: 1

Heather Scholfield

Probably the worst Dunkin in the country. 2 people working in a Dunkin with hundreds of people an hour coming through. Horrible wait time go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

souppy31

Just left, 9pm today. 20 min for a cup of coffee with 3 people in front of me... Was absolutely rediclous. One guy working. No multi tasking one order at a time, one order taken, one order put out at a time.. Needs more help or training or something.

Atmosphere: 1

Food: 5

Service: 1

Aram Kocharyan

20 min wait to discover the worst bagel I’ve ever had

Atmosphere: 1

Food: 1

Service: 3

Gautam Bajwa

There were 3 ladies still they made me wait like 15 minutes even after the order was taken…

Atmosphere: 1

Food: 1

Service: 1

Gabriel Lanata

Didn’t have anything basically, and seems like they never do

Noel Reyes

Not busy at all and still managed to mess up an order heard perfectly fine by everyone except the cashier.

Atmosphere: 1

Food: 3

Service: 1

Andre Calderon

The Most nasty coffee and cream cheese bagel was cold and there are no hot sandwichs at all whatsoever and they don't use the app at all I spent at least close to 20 min waiting on line for this type of service I would never come here again just Horrible avoid at all cost

Atmosphere: 1

Food: 1

Service: 1

Mario S

Just went to this dunkin to get a plain bagel with cream cheese. The cream cheese must have been contaminated with cleaning products because it tasted like bleach. I threw it up in one of the garbages in the Terminal. Can’t believe I am typing this but stay as far away from this dunkin and that food court as possible!!!

Food: 1

Vlad zz

40-50 minutes to order a cup of coffee and wait another 10 to make

Atmosphere: 1

Food: 1

Service: 1

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