Dunkin'
18711 Jamaica Ave, Jamaica
(718) 454-3501
Recent Reviews
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irresponsible staff who doesn’t pay attention to when the customers are waiting. I had been waiting in the drive thru for 20 mins and they forgot to give me my order which was seating idle. The store was empty as well as this occurred around 4pm.
Atmosphere: 1
Food: 1
Service: 1
Very Good Service Especially Seeing Sumi The Manager Of The Store Knowing Her For A Long Time.
Atmosphere: 5
Food: 5
Service: 5
Same as all Dunkins
Excellent service at DT
Atmosphere: 5
Food: 5
Service: 5
Had to deal with Mala again and this time around she was more nasty than usual. Wasn’t able to place an order at the drive through microphone, and when I drove up she gave me some whole speech about how she’s busy and doesn’t have the staff to make an order for me etc. Net-net, this location is trash and needs to be disbanded. Fire the whole staff and put a Chick Fil A or something.
Atmosphere: 1
Food: 1
Service: 1
Bad sq¹ervice bad employee. I would never spend a time in this place. Want in with my kids wanted to use the bathroom before purchasing. But the lady at the register was so rude, Response in the such discuss.I ended up leaving without purchasing anything....
Can yall get it right? I asked for French vanilla.. and adding in sugar after the fact doesn’t make it good…. A 5$ waste. Thanks Dunkin
Hello, tonight I came here to enjoy a iced matcha lata with cold foam from this dukin. A min after I got my drink I noticed it started tasting weird and upon inspection I saw that the cold foam
Was clumpy and had a bad smell to it. I then went back to dunkin and explained the situation and they took my drink back. 3 min later they brought back my same drink and tried to tell me it was a new one and that the cold foam was new. I then got aggravated and the man took my drink and left for 10 min to finally bring me a new drink.
I WILL NEVER COME BACK TO THIS DUNKIN AGAIN.
Didn’t let me use bathroom because of my race, this Dunkin’ should be closed!!! ASAP
Typical Duncan where we met some friends and had some coffee. The service was good and the products fresh. We had no issue hanging around beyond the 30 minute minimum posted, which made our time together better. We'll done Duncan.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
To the owners of this location. PLEASE TRAIN YOU STAFF BETTER TO SERVE AND HEAR THE ORDER. On several, several occasions, I've had my coffee order messed up. You want to stay in business, listen to your customers, you might make more money and have better satisfied customers.
ONE silver lining you have going for you is your employee name MALA. If it wasn't for her, you would have a failing location. Mala, always gets our orders correct.
Atmosphere: 1
Food: 1
Service: 1
Great people here, but it can be run more efficiently.
Atmosphere: 4
Food: 4
Service: 4
This one of the worst Dunkin Donuts in the area. Always understaffed with seemingly new staff who don't coordinate or work efficiently. Highly disorganized and long waits. Expect to wait for basic orders and missed items.
Atmosphere: 1
Food: 1
Service: 1
Drive through was very slow. Can not hear them on the speaker. Then they were giving the wrong item.
Food: 3
Service: 1
Dunkin flavor not the same. But the staff at this location are great. Depending on the day
Atmosphere: 3
Food: 2
Service: 4
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