KFC
152-12 Rockaway Blvd, Jamaica
(718) 525-9603
Recent Reviews
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Near a nice park.
Atmosphere: 3
Food: 4
Service: 5
If dont have hygiene eat here. Chicken taste like cigarettes. Soda taste like die coke .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Sandwich, 3 PC Chicken Big Box, Secret Recipe Fries, Famous Bowl of Chili
Cashier Specially Rumana Ruma is so kind & responsible for providing "EXCELLENT customer service" and making sure customers have a "fast and friendly" shopping experience!
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and helpful but when I got my chicken it smelled like cigarette smoke. I put the food in my car and it smelled like someone was smoking a cigarette. Once I got home my appetite had been lost by the smell and I threw all the chicken away
Atmosphere: 3
Food: 1
Service: 3
Couldn't eat here. The restaurant is always closed when I arrive, although their hours online state they are open. I even got here 45 min prior to close and there were employees still inside and got booted from the establishment.
This location alone should put KFC out of business.
Food good Staff good the chicken is crispy and nice.
Atmosphere: 5
Food: 5
Service: 5
Yuck! I will never go to a KFC ever again. Worst experience ever. Nowadays, nothing beats Texas Chicken and Burgers, but there are some other local spots that are also great. KFC is overrated and overpriced, a terrible combination.
Food, good, staff, nice and the chicken is crispy the thigh is so nice 2pc with gravy is so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy
Food good Staff good the chicken is crispy and nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i can’t believe this i placed an order then i cancelled and won’t get a refund for something i didn’t even get i had to pay twice!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Not bad..
Atmosphere: 3
Food: 3
Service: 3
I never really leave negative reviews, but encountered terrible customer service here. This KFC is usually our go to when we need a quick meal. I used the mobile app to place and pay for an order. When my husband got there and showed them order number on his phone they told him someone picked up the order. He told them he just left the house and no one from our household picked it up. Keep in mind to log into their mobile app you get a pin sent to your email as the password, it’s pretty secure.
He said they proceeded to look at him as if it was his fault and gave him a hard time about remaking the order. He told them that this was an employee mistake, the receipt should have been checked properly before handing over the order and is no way our fault. After some back and forth he told them it’s either you make my food or refund our money. They begrudgingly remade the food.
He dealt with the manager and the female employee who gave our food to the wrong person. Both were unapologetic and have him a hard time and he said the female employee had an attitude. He also noted while he was there someone else came in because they also received the wrong food and she was rude to someone trying to make an order. When they handed my husband the food he asked for hot sauce, they told him with an attitude he has to pay for, I PAID FOR IT AS NOTED ON THE RECEIPT! We didn’t get any of the other sauces requested or plates or utensils as requested.
I get it, mistakes happen, but it’s the way you handle it that reflects on you. We ordered our food, paid for it, came to pick it up in a timely manner. You gave away our food, you gave us a hard time for something that was in no way our fault, you were unapologetic, and then proceeded to give an attitude and a hard time on top of it.This is terrible customer service and a poor reflection on this establishment. I’ve never really had this problem before, not sure if it’s new employees or management, but someone definitely needs to step in and train the staff better customer service.
Atmosphere: 1
Food: 4
Service: 1
Usually this location has been a staple in my family for many years. This is the first time we got a few peices of chicken undercooked. Might have to start looking for another place as this freaked my wife out.
They are the worst, they don’t care how they do your food. I got my food tonight and everything was done in the box. Delivery driver was excellent. Never order from these guys again they are the worst. Please cook with clean oil but thank you for your service
Atmosphere: 1
Food: 1
Service: 1
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