McDonald's
114-01 Sutphin Blvd, Jamaica
(718) 845-0581
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Food is always old and dry an whoever works on the afternoon shift around 1pm is always nasty and rude to customers whether ordering in or waiting for mobile orders. They always take very long to have the food ready even when there isn’t anyone in the lobby. Always seem unwilling to help customers and get mad at yo even when you show respect. You guys need to check your staff immediately it’s sad how they work.
Atmosphere: 1
Food: 1
Service: 1
Horrible service no one is capable of doing anything right, and the entire crew is unable to understand the English language
Atmosphere: 1
Food: 1
Service: 1
Most inexperienced staff i had ever seen on any food store they just be talking they do nothing expect talking
Just came to this McDonald's and had the new buffalo snack wrap and it was fire 🔥 could of had a bigger peace of chicken but the favor was nice with a lil spice 😋 customer service was great.
I love when you can have a awesome conversation with a double hair net guy
Atmosphere: 5
Food: 5
Service: 5
Stuffs are sloww. SERVICE COULD BE IMPROVED!
Service: 1
⭐️ 1-Star Review (Would give negative stars if possible)
This McDonald’s desperately needs corporate intervention. The guy cashier is rude and arrogant, talking back to customers and acting annoyed just for doing his job. The lady managers are no better — they stand around chatting, ignore the line, and refuse to fix mistakes.
Orders are constantly wrong, with missing items almost every time. Online orders aren’t made in order, causing long waits while staff stays confused. Meanwhile, delivery drivers get their orders early, even when customers who ordered first are still waiting. The kitchen is chaotic and unhygienic — food dropped and still used, no gloves, no care.
This place needs a full management overhaul and a serious inspection. Avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
BEWARE! Coming here at night is very risky. Long wait times and your food quality is questionable. The night staff is the absolute worst you can imagine.
Atmosphere: 1
Food: 1
Service: 1
Horrible manager horrible horrible customer service towards the bikers. I went there at 10:15 to order some food at the drive-through with my Uber Eats bike and the manager told me I can’t order this. McDonald’s needs better workers. The workers are extremely rude towards Uber Eats workers.
Atmosphere: 1
Food: 1
Service: 1
I go here all the time
Atmosphere: 5
Food: 5
Service: 5
Worse customer service this place is the worse people working here get you waiting like hrs just to place an order in the nite.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service is extremely slow here
Atmosphere: 1
Food: 3
Service: 1
They would take like 20 mins to give you one sandwich like seriously
Poor service
Atmosphere: 5
Food: 5
Service: 2
Great service, unfortunatly there was a customer with some minors that kept holding up the line because they couldn't figure out what they wanted. They were very loud and kept getting up even after getting their food but the place, serice and food were great.
Atmosphere: 4
Food: 5
Service: 5
Yesterday I ordered through the drive through and asked if there was 2 for $6 McGriddle deal. The cashier said no. I saw in the app it had buy one get one free and I was going to do that but then on the order screen it had a combo meal deal to get 2 of them with hash browns and drink. I decided to do that and asked first the teller if there is 2 McGriddles and she confirmed yes. I took my order from the drive through and went to work to see it was only one. I came back today thinking it’ll be an easy resolve only for the manager to tell me it was only one. I shared all this info and basically provided no resolution.
Atmosphere: 1
Service: 1
This location is literally the worst. Whether your in the drive thru or in the store your waiting 30+ minutes. Also your food will most likely be cold after all that waiting. I waited 30 minutes for 2 sprites, a medium fry and a snack wrap, and when I got my food it was cold… not to mention the customer services sucks and nobody checks on you to see if people are being served or not .
Atmosphere: 1
Food: 1
Service: 1
Loading...