Punto Rojo Bakery Queens

Decent place, could be better.

I was excited to try Punto Rojo while on vacation because I love Colombian breakfast and had heard good things. Unfortunately, my experience was extremely disappointing.

From the moment we sat down, the staff treated us poorly — we received rude looks and dismissive attitudes. We had multiple servers who seemed confused about our table and the bill, and it felt like we were being questioned as if we weren’t going to pay, which was insulting.

After paying, I ordered a cholado to go. I was clearly waiting for it with my receipt in hand, yet when I walked out, the owner stopped me in a rude and confrontational way demanding to see the receipt, as if I was trying to steal. I showed the receipt, but by then the experience was already ruined.

On top of the service issues, the restaurant did not appear clean — there were flies around our table.

I left feeling disrespected and embarrassed, and I will not be returning. I don’t recommend this place based on my experience.

Atmosphere: 1

Food: 1

Service: 1

Delicious Colombian food & Pastries

Atmosphere: 5

Food: 5

Service: 5

Went last Wednesday for a last minute birthday cake. They had many choices, the girl behind the counter was pleasant & helpful. I also bought an empanada & a cheesy bread roll. Everything I bought was fresh. Everyone enjoyed the Chocolate birthday cake. This is the first time I'm buying from them. Someone recommended them to me. I would definitely shop there again. Gracias.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bakery

The cakes are great .....

Atmosphere: 3

Food: 4

Service: 5

Always love stopping in here for breakfast and bakery items. The staff are super friendly and the breakfast items are fantastic. Plenty of breads and empanadas. The cakes look amazing - I hope to try one someday for a party.

Atmosphere: 5

Food: 5

Service: 5

Love love love

Great Colombian Coffee!

Need better customer service. Called to place an order and the guy told me no one speak English. Asked him so I can’t place an order he said no. I’m pretty sure he understand what I was saying as he responded to everything I asked.

Service: 1

Excellent food

Atmosphere: 5

Food: 5

Service: 5

Good service

Atmosphere: 4

Food: 4

Service: 4

They were prompt. Good service. Good food. Wat else would u want?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bandeja Paisa

It was a not very good experience, the food was not very good and honestly what I saw on the menu is not bad but the preparation of at least the salads or the vegetable dishes is not that good either, it is terrible, they practically arrive raw and honestly the food is not It almost has flavor, the only thing I see that seemed good is the bakery stuff.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Buñuelos

Nice place, good service and very good food

Atmosphere: 3

Food: 4

Service: 5

Very good

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Bandeja Paisa