Punto Rojo Bakery Queens

Need better customer service. Called to place an order and the guy told me no one speak English. Asked him so I can’t place an order he said no. I’m pretty sure he understand what I was saying as he responded to everything I asked.

Service: 1

Excellent food

Atmosphere: 5

Food: 5

Service: 5

Good service

Atmosphere: 4

Food: 4

Service: 4

They were prompt. Good service. Good food. Wat else would u want?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bandeja Paisa

It was a not very good experience, the food was not very good and honestly what I saw on the menu is not bad but the preparation of at least the salads or the vegetable dishes is not that good either, it is terrible, they practically arrive raw and honestly the food is not It almost has flavor, the only thing I see that seemed good is the bakery stuff.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Buñuelos

Nice place, good service and very good food

Atmosphere: 3

Food: 4

Service: 5

Very good

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Bandeja Paisa

The ceviche is horrible, sweeter than the candy is made with ketchup

Food: 1

Service: 1

Not really worth it and the taste of food is not even that good. Flan was with a weird taste I’m not sure if that is how is supposed to taste but I did not like it spending money here is just a waste!!

Atmosphere: 3

Food: 1

Service: 3

Good and cheap food 10/10??

Went for an appointment nearby and I was starving. Popped in to grab something to eat. So happy I did. We got the chicken empanadas, flan and tres leches. Everything was fresh and delicious. The flan was super creamy, the tres leches was delicious soaked in milky goodness, the empanada was fresh and savory. The woman behind the counter was friendly and quick. Will definitely be back to try other goodies.

Atmosphere: 5

Food: 5

Service: 5

It's a good overall restaurant.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bandeja Paisa, Beef & Potato Corn Patties Empanada De Carne Y Papa

Delicious food, customer service was superb!
I had the bandeja

Atmosphere: 5

Food: 5

Service: 5

The servers were so rude to me and my mom. We came in first and the server proceeds to tell us to wait and help multiple customers that came after us. When my mom just asked for help they gave my mom attitude and specifically told us, “well now you’re going to wait even more till I am willing to serve you” and proceeded to walk away. The servers don’t know how to speak to people and don’t have any sense of decency in them. When we tried talking to the owner about their behavior he simply ignored us.

Atmosphere: 1

Service: 1

Love this place, its the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Green Plantains Tostones