American Airlines/British Airways Lounges Terminal 8

Nice terminal

I seem to be in the minority in saying that this shared lounge is nowhere near as good as Terraces in term 7. I feel like i’m in a cafeteria

Atmosphere: 3

Food: 2

Service: 3

Incompetent staff that just make you go in circles. Avoid stopping here on your flights.

Atmosphere: 1

Food: 1

Service: 1

Striking building housing American and British Airways as viewed from the Airtrain.

Atmosphere: 5

Pretty good

Atmosphere: 3

Food: 4

Service: 3

Food is ok

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Salad Bar

Lot easier to get in and out of now prices are still very expensive but it is what it is

Atmosphere: 5

Food: 4

Service: 5

A travel lounge for American Airlines, and British Airway passengers at JFK Airport, New York. Typical American style with salad bar, cold entry sections. Hot entries include soups, rice. Open and self-service drink bar. Plenty of seating arrangements. There is shower room as well.

Atmosphere: 5

Food: 5

Service: 5

NOT friendly !!

Atmosphere: 2

Food: 2

Service: 1

The lounge was very warm. Eventually when I reported it, i was told they were aware of the problem. It seems they did not care. I do not think they understand vegetarian options.

Atmosphere: 2

Food: 2

Service: 4

Ladies and gents, I love this lounge!! I was told by a representative in the Admirals Lounge at another gate that I could use this "VIP" lounge since I was flying internationally. This location closes at 1am, the other lounges closes at 10:30pm. That's perfect for me since my flight out of the country leaves at 1:30am.

The design of this spacious flagship lounge is sleek and modern. There are plenty of seats, booths, tables, single booth type comfy chairs with an outlet. Outlets are plentiful here along with the space to move around to the different areas if you so desire.

There is a section for food in the lounge that is sort of the norm, they also have a separate section of the lounge labeled The Tasting Room. The booths and seats in that area are cozy and the lighting is dim.

My favorite thing about this place is that the wine, alcohol, and beer are all SELF SERVE!! I have only seen this at a lounge in Japan and I remember thinking, "Why aren't we doing this in America?" It's nice to not have to deal with the everyday bartender/customer banter then worrying about what is is a decent tip when we're receiving free spirits due to our membership. I'm not against tipping and I know that's how our bartenders make a good portion of their living. I myself was a bartender for 1.5yrs after college. It's just nice to not have to worry about that while still in America. There's a beautifully set up wine tasting table with several bottles of different types of wine with wine glasses surrounding the table. There is a cooler for different types of beers. A station towards the end of the food section has several types of alcohols with a variety of tonics, sodas, and ginger ales in a refrigerated section beneath the alcohols.

Atmosphere: 5

Food: 5

Service: 5

Only 3 stars because it’s the airport, there is always chaos at the airport especially JFK. The terminal was easy to maneuver, and not as overly crowded as JetBlue. I was able to sit for a minute while my friends got off the plane and got there things before coming out.

They very rude customer service at check in

Very bad customer service

Atmosphere: 1

Food: 1

Service: 1

Chelsea is A+

Atmosphere: 5

Food: 5

Service: 5