Management please step it up. Have some pride. My son loves coming here, but it’s just getting grosser every time. If the front of house is always filthy, I can only imagine what the kitchen is like.
Atmosphere: 1
Food: 3
Service: 3
John
Terrible company terrible staff terrible food preparation please use your money somewhere where they value you
Atmosphere: 1
Food: 1
Service: 1
Kay Phillips
Store hours are 1045 so I arrived at 10:50 only to find that not all the meat was ready and none of the vegetables are ready. I believe if you say you open at a certain time, things need to be ready. Very disappointed.
Atmosphere: 4
Food: 5
Service: 3
AB Narain
Go to Chipotle location. This team is KILLING it every time I visit (and we visit a lot). Just came out after standing in the probably the longest line I've seen in the place to date. And the team was handling the rush extremely well. Great food, great people, great service.
Food: 5
Service: 5
Chris Williams
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Tacos
Tyler Snyder
Every time I come here they are out of most ingredients. Today they were out of rice!! That’s the main ingredient!!
Atmosphere: 1
Food: 1
Service: 1
H P
Staff are super nice but I’m done going here. The front of house is always filthy with the trash overflowing. Makes me worry about the tidiness back of house.
Management/Ownership, you’ve got good people working here. Please train them to wipe down tables, sweep and keep the line station cleaner. I’ll come back if you do.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Go Half Veggie Bowl
Gerald R
Food was cold both times visiting this location and always out of something on the line.
Atmosphere: 1
Food: 1
Service: 1
Pandora Vail
They don't give enough food!! I've been to different ones and and more then once and none of them do u the way the one in Kingston ny dose plus half the time the rice is hard from not being cooked i have tried over and over to see if they was haveing a bad day but no they are just the worst !
I gotta tell you I was so disgusted. Food every where. I've never seen such a pig style. I've loved this place but I'm definitely off the kick. Tons of rice., not even a tablespoon of pork and barely anything else. No excuse. No customers. Full staff standing around 3:15 in the afternoon.. no lunch rush. No dinner rush but plenty of standing around. And for my bowl of rice I was rewarded with a bill of $$15+. Never again!
Atmosphere: 1
Food: 1
Service: 1
Amanda Norcross
The restaurant was dirty with food all over and garbages overflowing. The kid taking orders said no fajita veggies. The cashier was rude and constantly rolled her eyes. The soda machine had no ice, there were no forks, lids or straws. Staff was playing own music on phones in the regular dining room. Easily one of the worst fast food experiences I’ve had and cost over $50. I love Chipotle, I wish this location was good, but it is terrible.
Atmosphere: 1
Food: 1
Service: 1
SA Callahan
As good as any other chipotle
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Abby Russell
Ordered my daughter a barbacoa bowl tonight for dinner via the app. She picked it up and ate it, then called me to ask why I didn’t order meat in it. I double checked the order because I could have screwed up, no. It was a barbacoa bowl but they put no meat in the bowl and didn’t bother to communicate if they were out of the meat or for a substitute. They just charged me 17$ (there was guac and queso added) for a bowl that was literally rice, beans and shredded cheese. Along with the guac and queso that was upcharged. Then you can’t call and talk to anyone so you have to deal with a robot. It’s the second time in 2 months they have done this, the other time was a catered order for her birthday where they left out the tortillas and because of that instead of it serving 10 people it served about 5. Pretty disgusted with their service and can’t see a reason to return. No meat on a meat bowl, and no tortillas on a catering order for tacos. Like ordering a burger from McDonald’s and they forgot the patty.
Atmosphere: 1
Food: 1
Service: 1
Andrew Johnson
Chipotle in general is always a roll of the dice, but this location seems to have worse odds than your average one. They have the vinaigrette for the salad maybe one out of every five times, and half the time they don’t even have greens to make a salad. They’re always missing at least one protein, and sometimes they don’t even have tortillas. I feel like such a dork writing a Google Review for a friggin’ Chipotle but I feel like this is the store God forgot.
Management please step it up. Have some pride. My son loves coming here, but it’s just getting grosser every time. If the front of house is always filthy, I can only imagine what the kitchen is like.
Atmosphere: 1
Food: 3
Service: 3
Terrible company terrible staff terrible food preparation please use your money somewhere where they value you
Atmosphere: 1
Food: 1
Service: 1
Store hours are 1045 so I arrived at 10:50 only to find that not all the meat was ready and none of the vegetables are ready. I believe if you say you open at a certain time, things need to be ready. Very disappointed.
Atmosphere: 4
Food: 5
Service: 3
Go to Chipotle location. This team is KILLING it every time I visit (and we visit a lot). Just came out after standing in the probably the longest line I've seen in the place to date. And the team was handling the rush extremely well. Great food, great people, great service.
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Tacos
Every time I come here they are out of most ingredients. Today they were out of rice!! That’s the main ingredient!!
Atmosphere: 1
Food: 1
Service: 1
Staff are super nice but I’m done going here. The front of house is always filthy with the trash overflowing. Makes me worry about the tidiness back of house.
Management/Ownership, you’ve got good people working here. Please train them to wipe down tables, sweep and keep the line station cleaner. I’ll come back if you do.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Go Half Veggie Bowl
Food was cold both times visiting this location and always out of something on the line.
Atmosphere: 1
Food: 1
Service: 1
They don't give enough food!! I've been to different ones and and more then once and none of them do u the way the one in Kingston ny dose plus half the time the rice is hard from not being cooked i have tried over and over to see if they was haveing a bad day but no they are just the worst !
Atmosphere: 1
Food: 4
Service: 1
Really good fast food - made as you like it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
I gotta tell you I was so disgusted. Food every where. I've never seen such a pig style. I've loved this place but I'm definitely off the kick. Tons of rice., not even a tablespoon of pork and barely anything else. No excuse. No customers. Full staff standing around 3:15 in the afternoon.. no lunch rush. No dinner rush but plenty of standing around. And for my bowl of rice I was rewarded with a bill of $$15+. Never again!
Atmosphere: 1
Food: 1
Service: 1
The restaurant was dirty with food all over and garbages overflowing. The kid taking orders said no fajita veggies. The cashier was rude and constantly rolled her eyes. The soda machine had no ice, there were no forks, lids or straws. Staff was playing own music on phones in the regular dining room. Easily one of the worst fast food experiences I’ve had and cost over $50. I love Chipotle, I wish this location was good, but it is terrible.
Atmosphere: 1
Food: 1
Service: 1
As good as any other chipotle
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Ordered my daughter a barbacoa bowl tonight for dinner via the app. She picked it up and ate it, then called me to ask why I didn’t order meat in it. I double checked the order because I could have screwed up, no. It was a barbacoa bowl but they put no meat in the bowl and didn’t bother to communicate if they were out of the meat or for a substitute. They just charged me 17$ (there was guac and queso added) for a bowl that was literally rice, beans and shredded cheese. Along with the guac and queso that was upcharged. Then you can’t call and talk to anyone so you have to deal with a robot. It’s the second time in 2 months they have done this, the other time was a catered order for her birthday where they left out the tortillas and because of that instead of it serving 10 people it served about 5. Pretty disgusted with their service and can’t see a reason to return. No meat on a meat bowl, and no tortillas on a catering order for tacos. Like ordering a burger from McDonald’s and they forgot the patty.
Atmosphere: 1
Food: 1
Service: 1
Chipotle in general is always a roll of the dice, but this location seems to have worse odds than your average one. They have the vinaigrette for the salad maybe one out of every five times, and half the time they don’t even have greens to make a salad. They’re always missing at least one protein, and sometimes they don’t even have tortillas. I feel like such a dork writing a Google Review for a friggin’ Chipotle but I feel like this is the store God forgot.
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