Chipotle Mexican Grill
1217 Ulster Ave, Kingston
(845) 336-5036
Recent Reviews
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This is a very poorly run franchise of Chipotle. They rarely have sauteed veggies and i just learned that they have stopped making them altogether as policy, so you will have next to no options if you are vegetarian. This has not been an issue for me at other locations. Maybe one day they will figure it out.
Atmosphere: 1
Food: 1
Service: 1
There is no white rice. Why are they open?
Atmosphere: 1
Food: 1
Service: 1
Gave me literally 4 pieces of chicken and when I asked for a little more I got charged for double.
Atmosphere: 1
Food: 1
Service: 1
Honestly good food, I like this place but you have shitty phone service. If I call I expect a person not a automated voice thanks
Atmosphere: 3
Food: 3
Service: 3
Staff mixed old brown guacamole layer in the fresh guacamole. Chips were stale. How are they stale when you sre supposed to make them everyday? Tables are always dirty. Horrible customer service. Contacted customer service and they did nothing.
Atmosphere: 1
Food: 1
Service: 1
Did anyone else get food poisoning at this location on Sat June 28 2025? It was so disgustingly dirty in the restaurant and on the line customers were looking at it and leaving. Wish I had done. I don't blame the kids working there, there was total chaos and no functioning manager on duty.
Chipotle Pretend-Like-We-Care-Bot, don't bother. I don't want free meals, as I will never set foot in a Chipotle again. This restaurant needs to be closed.
Atmosphere: 1
Food: 1
Service: 3
Haughty service, half the time, inconsistent portioning every time. Two burritos for 30 bucks with an attitude feels like Manhattan not kingston....I lived in Denver when the very first Chipotle opened, very different experience now. I agree with the company's ethics but I'm not sure they pay a living wage anymore, the employee s definitely seem understaffed and pissy.
Atmosphere: 3
Food: 5
Service: 3
I was shocked that the place inside looked like a pigsty all the tables dirty, the floors sticky and none of the employees seemed to care about the restaurant’s appearance or how any of the customers are supposed to eat with all the tables dirty and disgusting with food crumbs left by previous customers. The counters looked like crap with all plastic forks and lids not neatly stacked.
All I saw was a bunch of teenagers working completely disorganized with no manager or supervisor in sight. The food was edible. They gotta do better.
Atmosphere: 1
Food: 3
Service: 3
I’ve been going to this chipotle for years but tonight was the worst and last straw. Didn’t have rice, chicken, chips, sour cream, queso. The soda was out of co2 ice machine empty ten people on the clock but two working others standing around doing nothing every table was filthy plus the drink bar place looked like crap who ever the manager was on 6/13/25 at 930 should be fired along with most of the workers I don’t know if I’d be back to be honest
Atmosphere: 1
Food: 2
Service: 1
Worst Chipotle ever, it's always something, can't take mobile orders, can't take cash... there will be 20 ppl working and only one working the food and one working the register. The ownership and management in that place is A JOKE for 1. Knowing and not changing it or 2. Not knowing, either way idk which is worse
Restaurantji Recommends
I’m beginning to get frustrated with delivery. It’s supposed to a a convenient way to get food during busy schedules while still enjoying good food…but every time I order from here there is key ingredients missing or taking 45 minutes to 1 hour to get my food.
Service: 1
One word
AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Nobody in this shop seems to have been trained on how to roll a burrito, around 50% of the time it just falls apart. Highly recommend only getting bowls here
Atmosphere: 2
Food: 2
Service: 2
Good food and good price, love Chipotle
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
The place was not clean at all, food was okay!!! Chicken too cold and dry
Atmosphere: 2
Food: 1
Service: 1
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