McDonald's

1234 Abbott Rd, Lackawanna
(716) 226-3051

Recent Reviews

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Paul Grawunder

Left there with no food, the worst service in the area. Twice I waited over 40 mins. Never go there again. Had to leave or I would told them what thought of their service, so I was nice and left, you don’t even deserve one STAR 😡😡

Renee Merle

If you want to be taken care of in less than 2 hours this IS NOT THE MCDONALDS! Sat at the register for 15 min while the employees talked and ignored about 8 customers. Was here on 3/27 at 4:55pm. 8 employees and ZERO HELP!

Atmosphere: 1

Service: 1

Robert Drake

Food took way to long. 5 people that ordered after me received their food before I complained to get mine.

Atmosphere: 1

Food: 1

Service: 1

Celeste Ciresi

Unfortunately , McDonald's is pretty gross

Atmosphere: 1

Food: 1

Service: 1

Nate W

Ordered a 2 cheeseburger meal to receive no cheeseburgers

Atmosphere: 1

Food: 1

Service: 1

Travis Bohrer

Bit of a wait at the drive thru with only the last window open of the two. Waited for 15 minutes. Although it was during the breakfast rush. Food was worth the wait though

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: French Fries, Sausage Mcmuffin, Hamburger Happy Meal, Quarter Pounder Hamburger, Chicken Mcnuggets, Sausage Mcgriddles

Junita A

I don’t know what happened here lately. Customer service for drive-through second window has been horrible. It’s like the black ladies don’t communicate. They don’t say anything. Customer service is poor

Joe Mcleod

Just sat for 20 min waiting for milkshakes manager said mcdonalds is not allowed to sell milkshakes at this time offers me 130 soft drink with no refund acted very inconvenienced when I pointed out the 11$ difference would not recommend there is better mcdonalds close by

Madisyn Hoffman

They suck and awful. Lazy slackers and food is always wrong or gross

Atmosphere: 1

Food: 1

Service: 1

Jaiden Gismondi

Service was horrendous and slow.

Atmosphere: 4

Food: 2

Service: 1

Joseph Gaughan

The McRib was McMid. It took 15 minutes to get my McMid.

Atmosphere: 1

Food: 1

Service: 1

Susan Goff

This has to be one of the worst McDonald's in this area. Went through the drive-thru for dinner for the family, we actually got through quickly but was missing a drink, told the girl at the window got an eye roll and attitude. Got home the happy meal and fountain drinks was all that was good. McRibs were on quarter pounder buns and crammed into a different box, fries were all cold and soggy. Not worth the money

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger Happy Meal

Dylan Swartz

I ordered on grubhub, I got the 2 cheeseburger meal, add mayo only ketchup, why in the world would I get 2 burgers with no cheese? If I wanted a hamburger I would’ve put that in the app… also I ordered a 10 piece/w bbq and didn’t receive either item… usually don’t have issues like this with McDonalds so I’m highly disappointed

Atmosphere: 1

Food: 2

Service: 1

Gage Boismenu

horrible experience let the 70 year olds block the drive thru for hours

Ryan White

Different locations different experiences. Can't go wrong with chicken nuggets. Why would you not have the app.

Dietary restrictions: Look at the menu

Kid-friendliness: It's McDonald's lol

Wheelchair accessibility: Fairly accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Sausage Mcmuffin, Filet-O-Fish, Cinnamon Roll and Coffee, Burger King Chicken Nuggets, Chocolate Chip Cookie, Mcdouble, Dr Pepper, Hot Caramel Sundae, Crispy Chicken Sandwich, Chicken Mcnuggets

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