Tim Hortons

1340 Ridge Rd, Lackawanna
(716) 768-1110

Recent Reviews

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Ahmed Alsofi

Rude workers

Atmosphere: 1

Food: 1

Service: 1

Nicholas West

this is the worst one you can go to. either your stuff is made wrong or its made super messy and leaks all over the place. given multiple chances and nothing ever changes. no one seems to care. highly do not recommend.

Melani forrester

The girl with the nose ring is so rude and i’ve ordered a hot chocolate 3 separate times and they see me and my partners face every morning ordering the same thing. last time they gave me a iced coffee i cannot have caffeine due to medication i take and my partner called and they gave us a free one next morning. then today we said frozen hot chocolate and she MIXED BOTH for whatever reason.??? it’s not okay. with the coffee on the side of the drink.

Mary Rudloff

Drive through staff … can barely hear them! Out of the dozens of Tim Hortons I may go through during my work travels every month it is the only store that you have to eat 3/4 of a Boston cream doughnut before you actually find the Boston cream.

joanne hodkin

Great donuts

Atmosphere: 5

Food: 5

Service: 5

Matt

We only come to this Tims if it’s after hours for our usual location. The drinks and food are standard Tims quality, but the service here is kind of odd. There’s never any pleasantries from the order takers or the employees at the window. Just a “what would you like” and often times a completely silent interaction at the window with no response if you thank or greet them

Atmosphere: 4

Food: 4

Service: 2

Donald Ciesla

Why do I order a #7 sausage, hash brown and coffee. And not receive hash brown. And then have girl argue with me about the order.

Food: 3

Service: 2

Robert Douglas

Not sure

Atmosphere: 4

Food: 4

Service: 5

Heather Garno

This location so cool 😎 team is awesome 👍🏻 keep it up guys

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Tanzida Tania

so friendly and nice customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

min minsoe

Customers service is amazing and all the staff is friendly and kind and all the food are delicious also the manager Karan is a great manager to the team members and to the customers too .

Vegetarian options: All the vegetables are fresh and I would like to recommend to others customers .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Fruit Loops Donuts, Bagels, Muffin, Donuts, Croissant

Ruban Kerop

Good stuff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Alana Jones

Great location!!! Good service🙏🏽

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

karan KARAN

This location awesome 🤩 good team and great service keep it up

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

sillyme sillyyou

Yeah, this morning I had a door dash order and you guys were open according to the app. Ya'll confirmed the order and started preparing said order but the second the dasher got there "Oh no we're closed." What are your hours then? Google says 24 hrs. Door dash said open at 5:30am. Explain.
Oh, and I didn't get my food besides my 2 donuts and bad coffee.

Atmosphere: 1

Food: 2

Service: 1

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