There’s never enough people working at this location, the drive-through is the slowest I’ve ever been to take me 20 minutes from the time I order to the time I get to the window. You can’t leave the drive-through once you’re in it, because there’s a wood line. When you get your food, it’s cold almost every single time. The only good thing is the iced lattes are on point every single time, it’s the only reason I keep going back.
Atmosphere: 1
Food: 2
Service: 2
jessica sprague
Horrible place everyone is so rude the old lady with glasses is the worst
Atmosphere: 1
Food: 1
Service: 1
Enrique Ramirez
Everything was dirty, there were a lot of flies, and the lady who helped me today, September 3, was very rude. She gave my bagel to someone else and didn't want to do it again.
Atmosphere: 1
Food: 1
Service: 1
Mallory W.B.
Subpar for a Dunkin’. Floors were dirty, milk left out on counters, and staff seemed disorganized. The drive-thru girl was pleasant, but inside service was slow — people after me got their orders first. Coffee order was almost right and the espresso was actually strong, so that’s a plus. Overall, it’s Dunkin’ — you get what you get.
Atmosphere: 2
Food: 3
Service: 2
Divya A
Sweet customer service. My order was ready in seconds.
Food: 5
Service: 5
John Monroe
Order an egg and cheese on a toasted cro Croissant to go. Got on Northway and no egg, just cheese. Tried calling, no answer, again and again. Appears they don’t care to hear from customers.
Food: 1
Service: 1
Cait S.
I didn’t have a complicated order. 2 drinks and 4 chipotle wake up wraps. Why were my hashbrowns uncooked and ice cold???!
Atmosphere: 1
Food: 1
Service: 1
Lee Wright Jr (Robbie)
Fast, friendly, and correct orders.
Atmosphere: 5
Food: 5
Service: 5
Chuck Holman
To long in drive thru, 20 minutes, what's the since of ordering early
Atmosphere: 2
Food: 2
Service: 1
Serena Anne
I don’t come here very often, but was treated absolutely terrible today. The woman that was working with red dyed hair or pink dyed hair was extremely unpersonable and rude. I have a very large dog that I was trying to purchase a pup cup for, and she refused to put it in a different container for him because he can’t eat it out of the really itty-bitty cup that she was trying to serve it in and being that I’m paying for it, it should not have been a problem. As a previous employee who worked for this company I am so disgusted in how their staff treats customers and gets away with it! As a local i’d rather travel to another location to get better service. Wont recommend this place. Turnover is huge and staff is terrible
This is my local Dunkin and every time I come the customer service is horrible… there is one guy who is always super nice but the girls are always mean and miserable.
Iced Austin
Order food and coffee from dunkin maybe once or twice a week and they always manage to mess up my coffee this time got the lava cake latte TWICE the didnt give me anything but maybe a pump of the lava cake swirl taste terrible. They ether need to get staff to do there job or just do it dont ever recommend this dunkin!!!!
Steve Neely
America runs on
Atmosphere: 3
Food: 5
Service: 5
Aaron
I wish I could give 0 stars. I'm a local and every single time you come here something is wrong. Seems like there is not a manager or adult here to oversee what is going on. It's such a prime profitable location due to tourism but a shame the way it's run. Embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Barbara Nevins
Exit 23 Dunkin- 30 minute wait in the drive through!
There’s never enough people working at this location, the drive-through is the slowest I’ve ever been to take me 20 minutes from the time I order to the time I get to the window. You can’t leave the drive-through once you’re in it, because there’s a wood line. When you get your food, it’s cold almost every single time. The only good thing is the iced lattes are on point every single time, it’s the only reason I keep going back.
Atmosphere: 1
Food: 2
Service: 2
Horrible place everyone is so rude the old lady with glasses is the worst
Atmosphere: 1
Food: 1
Service: 1
Everything was dirty, there were a lot of flies, and the lady who helped me today, September 3, was very rude. She gave my bagel to someone else and didn't want to do it again.
Atmosphere: 1
Food: 1
Service: 1
Subpar for a Dunkin’. Floors were dirty, milk left out on counters, and staff seemed disorganized. The drive-thru girl was pleasant, but inside service was slow — people after me got their orders first. Coffee order was almost right and the espresso was actually strong, so that’s a plus. Overall, it’s Dunkin’ — you get what you get.
Atmosphere: 2
Food: 3
Service: 2
Sweet customer service. My order was ready in seconds.
Food: 5
Service: 5
Order an egg and cheese on a toasted cro Croissant to go. Got on Northway and no egg, just cheese. Tried calling, no answer, again and again. Appears they don’t care to hear from customers.
Food: 1
Service: 1
I didn’t have a complicated order.
2 drinks and 4 chipotle wake up wraps.
Why were my hashbrowns uncooked and ice cold???!
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly, and correct orders.
Atmosphere: 5
Food: 5
Service: 5
To long in drive thru, 20 minutes, what's the since of ordering early
Atmosphere: 2
Food: 2
Service: 1
I don’t come here very often, but was treated absolutely terrible today. The woman that was working with red dyed hair or pink dyed hair was extremely unpersonable and rude. I have a very large dog that I was trying to purchase a pup cup for, and she refused to put it in a different container for him because he can’t eat it out of the really itty-bitty cup that she was trying to serve it in and being that I’m paying for it, it should not have been a problem. As a previous employee who worked for this company I am so disgusted in how their staff treats customers and gets away with it! As a local i’d rather travel to another location to get better service. Wont recommend this place. Turnover is huge and staff is terrible
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This is my local Dunkin and every time I come the customer service is horrible… there is one guy who is always super nice but the girls are always mean and miserable.
Order food and coffee from dunkin maybe once or twice a week and they always manage to mess up my coffee this time got the lava cake latte TWICE the didnt give me anything but maybe a pump of the lava cake swirl taste terrible. They ether need to get staff to do there job or just do it dont ever recommend this dunkin!!!!
America runs on
Atmosphere: 3
Food: 5
Service: 5
I wish I could give 0 stars. I'm a local and every single time you come here something is wrong. Seems like there is not a manager or adult here to oversee what is going on. It's such a prime profitable location due to tourism but a shame the way it's run. Embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Exit 23 Dunkin- 30 minute wait in the drive through!
Atmosphere: 1
Food: 3
Service: 1
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