Tell me why they have a good 7 employees back there and all of them ignored me to the point where I walked away. I made eye contact with 3 of them, glad i didnt buy anything and fund this awful service. They were all chatting amoungst themselves and completely ignored me, if the manager sees this it was 3/2 at the location next to Macy's. All these employees should be held responsible as this was so unprofessional and rude. Not sure even why theres so many employees back there if all theyre gonna do is chat and ignore customers. Very rude 0/10.
Atmosphere: 1
Food: 1
Service: 1
Mathew Boals
Smith Haven Mall Auntie Anne's are the best and most friendly staff.
FaD 0422
Slow service and awful products. We ordered simple items (Regular Pretzel and Lemonade) both were not good.
Leslie Latchman
The pretzels are good thr cinnamon rasin with white frosting or brown sugar are good ?
DEGENERATE MORGAN
Well my experience here was pretty good compared to Cinnamon on the other side of the mall. Employees attentive, Smiled, & overall welcoming. This place was more efficient than the other places in the mall.
Felicia Telep
I just want to share with everyone that Auntie Annes in SMITHAVEN MALL catered my party and it was a hit! Everyone loved all the different pretzels flavors they had. I must say my favorite is the Sweet Almond a must try! Sour Cream & Onion another awseome one.. Just a few of my favorites. Mini hot dogs in a pretzel who doesn't love that! Great idea for a party if you want to do something fun and different. More importantly the staff is so nice and helpful. They even let us sample a couple of different flavors.. So, with saying that go take a ride and try them its worth it!
Muirgen Neal (Neuroticcuriosity)
The pretzel was great but the drink tasted of mold and caused an allergic reaction (I've an allergy to mold). Won't be coming back despite being a life long patron.
Raúl Cerdas
I would do unspeakable things for some pretzel bites right now
Najeh is very nice and polite all the time smiling ?
Shams Shams
Fantastic pretzel love itThe worker Najah she’s very nice and polite
Bill Knaub
One pretzel for $4.99 after tax. Not such a great deal. I know it's the mall, but perhaps close the other two locations in the mall and save some rent money and in turn charge a lower price. The overhead has to be crazy.
Phil H.
There are a few locations to get Auntie Annie's delicious buttery hot pretzels in the mall, and they are all fine by me. Whether at the food court or at one of the kiosks the quality is the same. Either to sit and eat or devour while walking around shopping. Love the flavored cinnamon pretzels and dips. A cup of nuggets while shopping is a nice treat.
TheFiveRoadTrippers
I ordered a regular pretzel. It was hot, buttery, and fresh. Always friendly service. Better pretzels than Philly Pretzel Factory.
Very clean ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip
Great soft buttery pretzels
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sweet Almond Pretzel, Cinnamon Sugar Pretzel
Tell me why they have a good 7 employees back there and all of them ignored me to the point where I walked away. I made eye contact with 3 of them, glad i didnt buy anything and fund this awful service. They were all chatting amoungst themselves and completely ignored me, if the manager sees this it was 3/2 at the location next to Macy's. All these employees should be held responsible as this was so unprofessional and rude. Not sure even why theres so many employees back there if all theyre gonna do is chat and ignore customers. Very rude 0/10.
Atmosphere: 1
Food: 1
Service: 1
Smith Haven Mall Auntie Anne's are the best and most friendly staff.
Slow service and awful products. We ordered simple items (Regular Pretzel and Lemonade) both were not good.
The pretzels are good thr cinnamon rasin with white frosting or brown sugar are good ?
Well my experience here was pretty good compared to Cinnamon on the other side of the mall. Employees attentive, Smiled, & overall welcoming. This place was more efficient than the other places in the mall.
I just want to share with everyone that Auntie Annes in SMITHAVEN MALL catered my party and it was a hit! Everyone loved all the different pretzels flavors they had. I must say my favorite is the Sweet Almond a must try! Sour Cream & Onion another awseome one.. Just a few of my favorites. Mini hot dogs in a pretzel who doesn't love that! Great idea for a party if you want to do something fun and different. More importantly the staff is so nice and helpful. They even let us sample a couple of different flavors.. So, with saying that go take a ride and try them its worth it!
The pretzel was great but the drink tasted of mold and caused an allergic reaction (I've an allergy to mold). Won't be coming back despite being a life long patron.
I would do unspeakable things for some pretzel bites right now
Restaurantji Recommends
Najeh is very nice and polite all the time smiling ?
Fantastic pretzel love itThe worker Najah she’s very nice and polite
One pretzel for $4.99 after tax. Not such a great deal. I know it's the mall, but perhaps close the other two locations in the mall and save some rent money and in turn charge a lower price. The overhead has to be crazy.
There are a few locations to get Auntie Annie's delicious buttery hot pretzels in the mall, and they are all fine by me. Whether at the food court or at one of the kiosks the quality is the same. Either to sit and eat or devour while walking around shopping. Love the flavored cinnamon pretzels and dips. A cup of nuggets while shopping is a nice treat.
I ordered a regular pretzel. It was hot, buttery, and fresh. Always friendly service. Better pretzels than Philly Pretzel Factory.