Little Tokyo

Incredibly rude staff. They rush you to answer and start raising their voice at you if you don't respond right away.

Had a mixed experience. The food was actually quite good, with a variety of dishes that were flavorful and well-prepared.

However, the service was a different story. The owner, who was working at the cash register, was consistently rude and arrogant. He never smiled or showed any enthusiasm, and seemed put off by our presence. His disrespect towards customers was palpable, and made the entire experience feel unwelcome.

It's a shame, really, because the food was a highlight. If the owner could work on providing better customer service, this restaurant might have a real chance to shine. As it stands, I'd recommend the food, but not the atmosphere or service.

stars (would be higher if service improved)

Very rude people

Teriyaki chicken was very dry and rice was also dry and hard… very disappointed.

Trash food trash taste asked for shrimp only it had chicken also

Food is really good I always get food from here but the customer service is really bad the guy at counter is really nasty he give me a attitude he was raising the voice at me so had to do the same to him. Honestly people like that shouldn’t be working as a customer service.

Be careful with this person, it's incredible, he acts rude and arrogant, being a frequent customer, just for asking for a hot sauce. I don't know if he's the owner or manager, it doesn't matter, but you shouldn't treat your customers like that.

Food is pretty good but the man who works there is rude and refuses to give tap water from their fountain. I walked over to Los Amigos Tacos and they gave me bottled water for free. Shows who cares about their customers.

the lady at the register is rude most of the time and always messes up my order recently i ordered lo mein with rice but instead they give me only rice and then go on to charge me $15. only for rice!

I totally don't understand why they overcharge from my credit card $16.61 rather than $16.05 shown on the receipt (tax included) for a teriyaki chicken & shrimp combo?

One of their workers refused to give me a refund and then started screaming at me because I did not like the food. Do not recommend.

Atmosphere: 1

Food: 1

Service: 1

My son said rice instead of noodles and this man behind the register completely lost it. I told him that my son made a mistake and I will pay the extra charge for the noodles and he kept looking at my son who stepped away already and kept telling him that the food was plated already. I kept telling him I will pay for a side of noodles it’s not a big deal, but he would not let it go. I finally had to raise my voice at him and he finally snatched my card from my hand and charged me. When I got the noodles, I was trying to take the plate of rice with noodles to put the chicken on top of my noodles and he said absolutely not. He wanted me to get separate chicken and he didn’t want me to touch the rice plate. He thought I was trying to get over on him. He just didn’t understand that I would take the chicken that was on the rice so he wouldn’t lose money. He was huffing and puffing the whole time. Very mean man. Doesn’t listen.

Atmosphere: 1

Food: 4

Service: 1

Food was fine, but the guy at the register has no manners. Won’t give tap water and is rude if you ask for napkins. I will just go to the Chinese food place right next door instead if I want meat and rice in the future.

Atmosphere: 1

Food: 4

Service: 1

This place is awful, I work at the mall and everytime I’ve been there they’re always so rude when you ask for your discount but not only do they not give you the discount they overcharge you… they have the Apple Pay or card behind their register so they type whatever number they want I kept going back because honestly they’re chicken teriyaki is not bad, their rice is always dry and the service sucks so I won’t be going back.

Atmosphere: 1

Food: 1

Service: 1

CAUTION , THEY OVER CHARGE YOUR CARD 4 PERCENT OVER THE RECEIPT IF IT'S A CREDIT CARD . No where do they say that they will!!!!!!! Can't expect much from a fast food in the Mall. Expensive for mediocre fried rice but at least it didn't upset my stomach.

Atmosphere: 3

Food: 2

Service: 2