Dominick was absolutely amazing. Kind, friendly and thorough. He went above and beyond to check ingredient lists for me to check for an allergy and made this an exceptional experience.
Max
Delicious! They accommodate gluten free quite well and the snakes are delicious! Sometimes they get your order wrong
Atmosphere: 4
Food: 5
Service: 4
. KLJ (Tigress)
Service is good. Atmosphere was fine. Food was meh. Hadn't been to Shake Shake in at least 6 years. It's not as I recall.They had very minimal shake options. Confused why there's "shake" in their name when they offer only a few basic shakes. I got the Black & White which was supposed to be vanilla custard with fudge in the center. It was simply vanilla well-mixed with chocolate. I know this because the other person with me got a Chocolate shake. Mine tasted nearly identical to his, except a little less chocolatey. They also looked the same, except mine was slightly less brown. We ordered the bacon cheese fries. While they tasted excellent, SS was extremely stingy with the bacon and fries and it was not worth the extra $2.40. We both ordered the Smoke Shake burger. It was decent. I was surprised that it had a pink center and wasn't well-done as most restaurants prefer well-done.Oh and they wanted me to tip the kid behind the counter for taking our order and bringing the meal, even though she's making at least $16/hr. Next time I want a burger with shake at $20-25/person, I'm going to Five Guys. Better food, better quantities and definitely superior shake options.
Atmosphere: 3
Food: 2
Service: 5
Manny Martinez
Food is always fresh and tastes good.
Atmosphere: 5
Food: 5
Service: 5
Ali Abdul
The quantity of food is always downhill to the worst ?
Atmosphere: 4
Food: 1
Service: 5
Veronica Hoever
Korean bbq burger was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Crispy Fries
Simone Santos
Suggestion for the kiosk section. Add an option to pay cash where you can just order yourself and then pay at the register.Vegetarian options: Wish they would have vegan options for the menu.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger
Caitlyn Chong
Always love shake shack! Everything is fresh. Staff are quick and efficient. I always get it delivered or dine in with some of my colleagues! Expensive but worth it. I recommend the shack burger, chicken bites with shack sauce, the sunset 50/50 drink is my go to!
Atmosphere: 5
Food: 5
Service: 5
Kevin Coughlin
Best Shake Shack in Suffolk
Atmosphere: 5
Food: 5
Service: 5
Nicole N.
Just wanted to give a shoutout to the super friendly staff especially on a busy Friday night! Despite ties to both coasts, I still prefer Shake Shack to other fast food chains. Their buns are fluffier and patties are juicer. The shroom burger with the gush of cheese and nicely fried mushroom as well as the creamy shake sauce clearly have won my heart. Also love the option to get malted shakes. Planning to go back to try the holiday shakes when I get a chance. This location featured really pretty fairy lights with a spacious seating area both in and outdoors. A couple of kiosks for ordering as well as staff taking orders. Clear area for pick ups. Most importantly staff were very nice and smiley!
Love the food at Shack Shake Very happy this opened up a few years back. My family and I love to visit and have lunch or dinner here occasionally. Thank you so much for a great experience.Vegetarian options: Love the Shroom burger.
Dominick was absolutely amazing. Kind, friendly and thorough. He went above and beyond to check ingredient lists for me to check for an allergy and made this an exceptional experience.
Delicious! They accommodate gluten free quite well and the snakes are delicious! Sometimes they get your order wrong
Atmosphere: 4
Food: 5
Service: 4
Service is good. Atmosphere was fine. Food was meh. Hadn't been to Shake Shake in at least 6 years. It's not as I recall.They had very minimal shake options. Confused why there's "shake" in their name when they offer only a few basic shakes. I got the Black & White which was supposed to be vanilla custard with fudge in the center. It was simply vanilla well-mixed with chocolate. I know this because the other person with me got a Chocolate shake. Mine tasted nearly identical to his, except a little less chocolatey. They also looked the same, except mine was slightly less brown. We ordered the bacon cheese fries. While they tasted excellent, SS was extremely stingy with the bacon and fries and it was not worth the extra $2.40. We both ordered the Smoke Shake burger. It was decent. I was surprised that it had a pink center and wasn't well-done as most restaurants prefer well-done.Oh and they wanted me to tip the kid behind the counter for taking our order and bringing the meal, even though she's making at least $16/hr. Next time I want a burger with shake at $20-25/person, I'm going to Five Guys. Better food, better quantities and definitely superior shake options.
Atmosphere: 3
Food: 2
Service: 5
Food is always fresh and tastes good.
Atmosphere: 5
Food: 5
Service: 5
The quantity of food is always downhill to the worst ?
Atmosphere: 4
Food: 1
Service: 5
Korean bbq burger was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Crispy Fries
Suggestion for the kiosk section. Add an option to pay cash where you can just order yourself and then pay at the register.Vegetarian options: Wish they would have vegan options for the menu.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger
Always love shake shack! Everything is fresh. Staff are quick and efficient. I always get it delivered or dine in with some of my colleagues! Expensive but worth it. I recommend the shack burger, chicken bites with shack sauce, the sunset 50/50 drink is my go to!
Atmosphere: 5
Food: 5
Service: 5
Best Shake Shack in Suffolk
Atmosphere: 5
Food: 5
Service: 5
Just wanted to give a shoutout to the super friendly staff especially on a busy Friday night! Despite ties to both coasts, I still prefer Shake Shack to other fast food chains. Their buns are fluffier and patties are juicer. The shroom burger with the gush of cheese and nicely fried mushroom as well as the creamy shake sauce clearly have won my heart. Also love the option to get malted shakes. Planning to go back to try the holiday shakes when I get a chance. This location featured really pretty fairy lights with a spacious seating area both in and outdoors. A couple of kiosks for ordering as well as staff taking orders. Clear area for pick ups. Most importantly staff were very nice and smiley!
Restaurantji Recommends
Fast service, great customer
Atmosphere: 5
Food: 5
Service: 5
Very good and very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shake Burger Double Patty
High price for ok burger.
Atmosphere: 3
Food: 3
Service: 2
Great burgers. And shakes. As
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shake Shack Burger and Fries
Love the food at Shack Shake Very happy this opened up a few years back. My family and I love to visit and have lunch or dinner here occasionally. Thank you so much for a great experience.Vegetarian options: Love the Shroom burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shake Shack Burger and Fries, Lettuce Wrapped Cheeseburger, Chicken Sandwich, Burger, Cheese Fries, Bacon Cheese Fries, Crispy Fries