The Cheesecake Factory
610 Smith Haven Mall Space P-10, Lake Grove
(631) 361-6600
Recent Reviews
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Always love to get the cake for birthdays...
Great restaurant, very eclectic menu. My ONLY negative was that it was very hard to hear the person right next to me. The vaulted ceilings kinda had this weird effect of bouncing all the sounds down. it was like trying to hear in a wind storm. But everything else was excellent.
Atmosphere: 4
Food: 5
Service: 5
Always very slow to sit, and to serve food
Atmosphere: 4
Food: 3
Service: 2
Great selection but my order sat u Der heat lamps for a long time before I received it. Half the plate was hot half was ice cold. Waited forever for my order. Service was great, but the kitchen was slow. Overall I'd give them another chance.
Atmosphere: 5
Food: 4
Service: 5
There food is an overpriced pile of luke warm garbage. It is a 2 out of 5 star restaurant at best !!
Atmosphere: 1
Food: 1
Service: 1
So we had a very bad experience yesterday at this location. First issue we asked for a medium rare steak and it came out very well done! For 57$ for a ribeye you’d expect it to be about perfect. But the biggest issue there was a clip on finger nail in my son’s Mac and cheese! Absolutely disgusting. This location used to be great but I fear it’s going down the gutter. For us this was my wife’s 30th birthday and they completely ruined the night! Even through all that we still had a 250$ bill! The manager did come over but we felt as if it wasn’t a big deal and hadn’t come check on us since. Once a great restaurant now turned into disaster.
Atmosphere: 1
Food: 1
Service: 1
My daughter's favorite chain restaurant.
Atmosphere: 5
Food: 5
Service: 5
Everything is good, but the ambient light is dark.
Atmosphere: 4
Food: 5
Service: 5
Always a great place for food & drinks. Never gets old!
Atmosphere: 5
Food: 5
Service: 5
Clearly everyone knows what is the dirtiest thing in a restaurant. But when you open the doors and people come in and they bring out filthy menus with pages stuck together it shows that management doesn’t care about cleanliness.
That should be done continuously and in this St James location it’s not part of the procedure.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Waiter did not bring bread to our table for some reason. Service was a little slow. Food was relatively good and fresh. Avocado egg rolls were delicious. Fresh cilantro shining through. Family friendly with spacious and clean surroundings.
Of course the cheese cake was amazing!
Atmosphere: 4
Food: 4
Service: 3
Love this place...food is awesome service great 👍
Atmosphere: 5
Food: 5
Service: 5
The service is consistently very very slow and not friendly. The food isn't as good as it used to be. And the atmosphere is quite dated but better than other places on average.
Atmosphere: 3
Food: 3
Service: 1
HANNAH is a treasure!! In close to two decades of being gluten free and having to watch others eat the warm delicious bread she is the FIRST to offer UNASKED a GF toasted bun for ME!! I WAS SHOCKED 😳 I never expected this level of thoughtfulness from a server!! So KIND!! it was unfortunate my meal came out with jalapenos - that's on the kitchen staff - AND the new meal took a long time to replace mine - again the kitchen - but otherwise just clone that young woman!!
Atmosphere: 5
Food: 3
Service: 5
Always a good option for kids because their menu is the size of a small novel, something for everyone.
Being back edamame and avocado tacos!
Atmosphere: 4
Food: 4
Service: 5
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