The day I visited, there were 4 non-dairy choices: raspberry sorbet, lemon, sorbet, chocolate chunk, and cookie dough.
Joe Spagnola
Why would you ever come here if there’s a great creamery called Emma’s 2 mins up town. Don’t make the same mistake I did.
alexamarie
Great ice cream and staff! I’ve always loved Ben and Jerry’s. We got two small ice creams in a dish and a sundae. The sundae had a ton of chocolate sauce! The portions for the small ice creams were huge! If you’re full after a huge dinner I recommend a kitty cup. You definitely get what you are paying for! :)
Scott D
We’ve been to multiple Ben and Jerry’s and this one was just like the rest. Of course it’s in lake placid so that makes it more special than the rest. The ice cream is great! Good choice of flavors. The only thing that makes it stand out the most from the others is that it’s at lake placid. Service was exceptional. And the atmosphere was amazing of course because again you’re in lake placid.
G M
Good with nut allergies. The server used fresh batch of ice-cream, new gloves, nice clean scoops and scooped the ice-cream in a different section of the shop. We had two different flavors over two days for my child who has severe nut allergies and he enjoyed it both times without any issues.
JG
What has happened to Ben & Jerry's? The ice cream has gone terribly downhill and to that the fact that they've gotten rid of New York chunky fudge ...what used to be the go-to place for ice cream is now a colossal disappointment I
Andrew Duncan
Ok...fine....I'll have another ice cream!
Nick Christou
Great service and excellent selection of ice cream
The staff was SO friendly and welcoming. The place was very clean. The smell of waffle cones hit you before you even go inside and it’s so nice. I got the marshmallow sky and it was really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marshmallow Sky, Waffle Cone
Hannes Van Der Merwe
I love Ben & Jerry's in general, however, this store had the friendliest staff at a Ben & Jerry's I've ever been to. Everyone was so patient with us and they gave us free samples to make our choices easier. It's service like this that will make me return here in the future.
Atmosphere: 5
Food: 5
Service: 5
Ethan Cook
Always a big fan of their ice cream. Price of a waffle coffee with 2 scoops dented my wallet but it's vacation so I still purchased amazing ice cream. Kid friendly. Very busy little shop with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Bailey Williams
Two things that made my visit today infuriating: First being that I had been waiting in line and eventually was standing in front of the counter, I was the next person to be serviced. An older woman staff with black hair and glasses behind the counter came over towards my direction, but then stopped at the couple that were BEHIND me in line. She greeted them in a way that gave me the assumption that she remembered them from previous visits, since she said “welcome back” and “do you want your regular?”. Didn’t acknowledge me at all even though I was the first customer in the line. I assume she gave her attention to the couple over me just because “she knew them”, so that was infuriating. Secondly, after getting the attention of a different staff and placing my order, a type of sundae served in a cup, I waited patently until I received it and payed for it. After leaving, I went for a scoop of my sundae only to realize that HALF of the cup was filled with whipped cream, only 2 dinky scoops of ice cream at the bottom, if that. Very poor portion size for the high price. It’s not like that staff will get a smaller paycheck just for giving me an extra scoop that would at least fill up 3/4 of the cup. Terrible experience overall, will not be returning.
Usual good pricey ice cream
The day I visited, there were 4 non-dairy choices: raspberry sorbet, lemon, sorbet, chocolate chunk, and cookie dough.
Why would you ever come here if there’s a great creamery called Emma’s 2 mins up town. Don’t make the same mistake I did.
Great ice cream and staff! I’ve always loved Ben and Jerry’s. We got two small ice creams in a dish and a sundae. The sundae had a ton of chocolate sauce! The portions for the small ice creams were huge! If you’re full after a huge dinner I recommend a kitty cup. You definitely get what you are paying for! :)
We’ve been to multiple Ben and Jerry’s and this one was just like the rest. Of course it’s in lake placid so that makes it more special than the rest. The ice cream is great! Good choice of flavors. The only thing that makes it stand out the most from the others is that it’s at lake placid. Service was exceptional. And the atmosphere was amazing of course because again you’re in lake placid.
Good with nut allergies. The server used fresh batch of ice-cream, new gloves, nice clean scoops and scooped the ice-cream in a different section of the shop. We had two different flavors over two days for my child who has severe nut allergies and he enjoyed it both times without any issues.
What has happened to Ben & Jerry's? The ice cream has gone terribly downhill and to that the fact that they've gotten rid of New York chunky fudge ...what used to be the go-to place for ice cream is now a colossal disappointment I
Ok...fine....I'll have another ice cream!
Great service and excellent selection of ice cream
Just bad customer service. Sad. At least try.
Restaurantji Recommends
Yummy yummy in my tummy tummy😁
Atmosphere: 5
Food: 5
Service: 5
The staff was SO friendly and welcoming. The place was very clean.
The smell of waffle cones hit you before you even go inside and it’s so nice.
I got the marshmallow sky and it was really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marshmallow Sky, Waffle Cone
I love Ben & Jerry's in general, however, this store had the friendliest staff at a Ben & Jerry's I've ever been to. Everyone was so patient with us and they gave us free samples to make our choices easier. It's service like this that will make me return here in the future.
Atmosphere: 5
Food: 5
Service: 5
Always a big fan of their ice cream. Price of a waffle coffee with 2 scoops dented my wallet but it's vacation so I still purchased amazing ice cream. Kid friendly. Very busy little shop with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Two things that made my visit today infuriating:
First being that I had been waiting in line and eventually was standing in front of the counter, I was the next person to be serviced. An older woman staff with black hair and glasses behind the counter came over towards my direction, but then stopped at the couple that were BEHIND me in line. She greeted them in a way that gave me the assumption that she remembered them from previous visits, since she said “welcome back” and “do you want your regular?”. Didn’t acknowledge me at all even though I was the first customer in the line. I assume she gave her attention to the couple over me just because “she knew them”, so that was infuriating. Secondly, after getting the attention of a different staff and placing my order, a type of sundae served in a cup, I waited patently until I received it and payed for it. After leaving, I went for a scoop of my sundae only to realize that HALF of the cup was filled with whipped cream, only 2 dinky scoops of ice cream at the bottom, if that. Very poor portion size for the high price. It’s not like that staff will get a smaller paycheck just for giving me an extra scoop that would at least fill up 3/4 of the cup. Terrible experience overall, will not be returning.
Atmosphere: 1
Food: 1
Service: 1
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