Pizza Paul's
5808 Big Tree Rd, Lakeville
(585) 346-2680
Recent Reviews
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Food is good. I'm telling you that much.
Love this place ❤️
Ordered a calzone with three toppings and a dipping sauce. Got a cheese calzone and lies about who messed up the order. Adults accept responsibility and their employees don't. Receipt was burned to hide the order details as well.
We order from here time to time. It’s overall good pie but never consistent. Haven’t tried anything else on the menu. Their prices reflect that.
Always super good never lets me down
Cozy vibe like a coffee shop, fantastic giant wings and great friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings
This is my favorite pizza place in the world. We order probably two or three times a month. In 09/14/24 we placed an order online for delivery.
The boneless wings that were ordered never made it to us. I called the DoorDash driver back, and he said they never gave it to him. So the 12 boneless wings I paid for never even made it to me. The small chicken finger sub wasn’t toasted at all. Which wasn’t a big deal. The large steak sub had NO mayo on it even though it asked for extra. The bread was completely untoasted, and the meat was so dry it crumbled like it had been left out all day. I called them back that evening, and spoke with a man “in charge” he told me I would receive a FULL REFUND IN THE NEXT 2 days…Here it is Tuesday, 09/17/24 and I’m seeing only being credited for the boneless wings. I called and spoke with that same “man” this morning. He now told me their procedure is to refund the item not received and send out a MAILED GIFT CERTIFICATE to me. He was extremely rude, never let me finish a sentence and kept speaking over me telling me he had other customers on hold and all I’m doing is complaining. The way this man talked to me, and belittled me in the conversation telling me I was wrong and this is what the OWNERS told him to do. Is beyond me. He then proceeded to hang up on me. The $50 I spent on dinner, part of wasn’t even delivered. Then my sub that was horrible. Worst experience I’ve EVER had
Food: 2
Good pizza and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza & Wing Calzone
Consistent, friendly, food cooked to order.
Vegetarian options: PLENTY OF OPTIONS
Dietary restrictions: Can order and customize options
Parking: Lots of space. Plenty of entrances
Kid-friendliness: Kids love pizza and wings
Atmosphere: 5
Food: 5
Service: 5
Great food and person that took and made order very friendly.
Dietary restrictions: Vegetarian and vegan options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Sub
Restaurantji Recommends
We absolutely LOVE ❤️ Pizza Paul ?
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
How hard is it to order boneless wings sauce on side? 3x you've gotten wrong.
Got 2slices tonight and pauls balls...the balls were good but the slices were old and completely burned...worst slice ever...when we asked for refund the guy said it was our fault it was burned because we asked to re-heat...most likely will NOT be returning and DO NOT RECOMMEND THIS PIZZA PLACE!!! STEER CLEAR!
Atmosphere: 1
Food: 1
Service: 1
Got some slices to go, absolutely fantastic!
Atmosphere: 3
Food: 5
Service: 5
GREASY is an UNDERSTATEMENT. We ordered a large grilled chicken wing pizza. Holy grease. The pictures are after we used 4 sheets of paper towel to get some of the surface grease off, it puddled on top of the pizza. We had to flip the lid under the box because the bottom of the box was so saturated it puddled on my counter. Disappointed, the first time we stopped in we loved it, huge affordable slices and it wasn't greasy at all. One slice and we were done, stomach wasn't happy with us. Not sure we'll be returning.
Atmosphere: 3
Food: 3
Service: 5
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