Applebee's Grill + Bar
555 Troy-Schenectady Rd, Latham
(518) 785-1998
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The burgers are great, the $9.99 deal is better than most fast food so can't go wrong
Atmosphere: 5
Food: 5
Service: 5
I went here tonight with my kids food was amazing my server name Abby W was very polite looked like she was having a rough day hopefully it’s gets better for her but she did an amazing job an servers don’t get recognized very much but thank you to Mrs Abby W an the rest of the staff I wish I knew when Abby worked again I’d go in person an thank her because my kids liked her they said she was very nice
Food was nasty and it was cold. We come here a few times a month and this will be are last time
Atmosphere: 2
Food: 1
Service: 1
Stopped by the establishment to grab some quick eats.The place is known to be family/kid friendly,we’ve been to the specific location once before and other spots.Our server was very nice and polite.The food tho came out cold and 2/4 of our plates contained hair that we caught.Staff was not wearing hairnets,which makes me concerned how sanitary this place really is(btw hairnets ,and hand hygiene ).Manager was very polite and apologetic but we wouldn’t return.Good luck
Atmosphere: 3
Food: 1
Service: 4
Dayuan was our waiter, he made it so welcoming and friendly!!
Atmosphere: 5
Food: 5
Service: 5
He was amazing!!!! Since we are out of town we decided to try applebees. He made it so welcoming with his kindness, jokes and personality!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely diabolical staff at 10pm on a Friday. Get brought to a dirty table and then not one server came to us at all. We waited 25 mins. Didnt even get a drink or a server. Just left there. If you don’t want food I guess come here
Atmosphere: 1
Food: 1
Service: 1
This place is delicious and terrible for me and delicious
Angelica is amazing as always! So pleasant and easy to talk to. Great service!
Atmosphere: 5
Food: 5
Service: 5
So I go into this place that they call “neighborhood bar and Grill“ and it’s fairly busy which is good for business. I wanted to watch NFL and wanted to sit in bar area where the TVs are and such. Bar top was full but they had a couple open tables in the bar. I asked if we could sit at a booth in the bar to watch the game since the bar top was full. Host says no we are not sitting anyone else in the bar. I was confused since all, but like two of the tables in the bar area were occupied, and most of the restaurant was full meaning there were a couple of other tables open in the restaurant, but they weren’t in view of the TVs and they had a view of a little tiny TV. So I politely suggest are you guys willing to lose money I’ll go somewhere else if you can’t sit me over there because that’s why I came. So the young man goes and asks and comes back and says no we can’t sit you over there so we left. This decision reflects very poorly on the management team there as the managements decision to forgo a steady reliable customer that only wanted to sit in an open table that had other tables being served right next to it. They were willing to sit me at a table that was literally like 5 feet away on the other side of the little short wall, but not in this particular open table that had a view of the televisions. Sure my money means nothing to them. I get that. I get it. It was probably only 100 or $150 tab but now they gotta deal with this negative review because of their lack of intelligence and how to run a restaurant. It’s not like their food is really good or anything. They literally have to sell their appetizers for half the price for much of the day just to keep people coming through the door. No one‘s going there to seek out Applebee’s food so they need to watch their step when they’re calling their self the neighborhood bar and Grill when they won’t even seat somebody at an open freaking table that’s next to other tables that are being served. Manager looked clueless like they didn’t belong in charge of anything never mind a restaurant. So I can blame this on poor management or maybe we should take a look at the fact that the person I was with was African-American and perhaps the management team here has a problem with certain types of people. So which was it? Was it inept management or racism? Either way, corporate should investigate this place to get a grip of what’s going on in there before they get a lawsuit from people that are more vindictive than we are. # is Applebees America’s most racist bar? Please share your experience of any time you felt you had a racist experience at an Applebees. Let’s see if it’s a pattern it just a one off.
Service: 1
Restaurantji Recommends
Angelica is the only reason I keep coming back to Latham Applebees. Great service and always friendly !! Keep up the great work !!!
Atmosphere: 5
Food: 5
Service: 5
Good service. Average Applebee's decor with local schools. Fries could have been better (little seasoning, felt stale or over cooked), but other food was good.
Atmosphere: 4
Food: 4
Service: 5
Ate lunch here twice during a round trip ski trip while our EV charged nearby at EVgo near Target. Great stop to relax and get a meal.
Atmosphere: 5
Food: 5
Service: 5
I used to love Applebees, I went here on a lunch date and ordered the four cheese macaroni and cheese with the honey chipotle chicken crispers. It was tasteless, the three chicken crispers on top looked more like three burnt fingers than edible chicken and they weren’t even wet from any honey chipotle sauce, the cheese sauce was flavorless as well. Since I was on a date I didn’t complain- but wow has their standard of food gone way down hill while their prices still climb. You can’t simply suck and raise your prices, that’s how you’ll end up going out of business and losing 20+ year customers.
Atmosphere: 2
Food: 1
Service: 3
Dayvon is a great waiter, he provides 5 start service, everything comes out when it should. Appetizers are timed well and we never feel rushed when he’s our waiter.
Atmosphere: 5
Food: 5
Service: 5
Loading...