I frequent this location often but two times a month I work in Latham and I typically always have a good experience but today was the best by far. There was a gentleman unfortunately I didn't get his name but he was working the drive-thru window taking orders and cashing people out.... And he was just a top tier service employee. He was in a wonderful mood he told my daughter and I we rocked through the intercom and he was in such a great spirit the entire time. He also gave me a crown with coupons attached to it. This man deserves a raise, I wish more fast food employees acted this way
Atmosphere: 5
Food: 5
Service: 5
ryah micheal
my experience at burger king was amazing only because this employee nana who’s a dark-skin made sure she took my order while handling other customers and food items she bagged my food so well unlike the other times i come and my fries are poured . she’s a very nice lady and respectful and focused i will be coming back !
Atmosphere: 5
Food: 4
Service: 5
Tina Geiss
Food was fresh staff was courteous and professional
Atmosphere: 5
Food: 5
Service: 5
Kylie
I’m writing to express my disappointment with the customer service I recently experienced last night A male employee Cory was extremely disrespectful. Rolling his eyes, Complaining loudly to the kitchen staff saying that this is “bullshit” very unprofessional. Never had any issues with the staff. Food tasted great and fresh as always
mike oneil
Nice place pleasant staff. Girl that took me order was personable, something you don't find these days. Clean. Only one draw back is all these restaurants make drive thru a priority when they have people in front of them.
Atmosphere: 4
Food: 4
Service: 3
Ahmet Ozhan
I waited a long time for the worst place in the world and it was very dirty
Atmosphere: 1
Food: 1
Service: 1
Hailey Jager
Food tasted like burger king, so what I wanted. But the service at this location was amazing. I was having a tough day and the employees at the windows were so kind and upbeat, they even gave me a crown! Thank you for putting a smile on my face !!
Atmosphere: 5
Food: 4
Service: 5
Johnny Wang
I haven't been to a Burger King in a long time and this location specifically and boy, let me tell you, all of the emotions came right back after the first bite of my whopper. Flame broiled flavor. Great, fast service. I even took a crown! Ahh, the good old days.
Atmosphere: 5
Food: 5
Service: 5
Timothy Martin
I was in today November 9th @ 10 in the morning. They must’ve been out of biscuits. Which honestly no big deal I’ll order something else. But No the woman talked me into waiting for her to prepare the freshest egg sandwiches I’ve had from BK yet!! Thank you again miss. Your pleasant customer service is why I sat down and didn’t mind waiting a couple of minutes.
Atmosphere: 5
Food: 5
Service: 5
Mark Cole
Seems you can't get it your way at this location. Ordered 4 burgers, extra ketchup, no pickles. Open the bag and find I got 4 cheeseburgers, with pickles, and a small dab of ketchup.
Also, the burgers were burnt for about a quarter inch around the edges.
I have gone to the Clifton Park location several times, always with great experience.
I found my next (#2) WORST drive thru design I have EVER been thru (and I go to many!!)! Firstly, the new drive thru entrance is very dangerous. It’s hard to see and drive into…a worker says there have been accidents there…no surprise! Then, 1 of the drive thru lanes is hard to maneuver and it’s way too close to the other lane. The speakers are awful. I could barely hear the person taking my order because it was so garbled. The wait was long!! To make it worse, I got somebody else’s order and I didn’t know until I got all the way home. Everything in THAT order tasted terrible…even the soda tasted horrible and watered down. The crosswalk for customers coming out is right as you leave the takeout window. There is an immediate stop sign…and it’s right at the corner of the building so it’s very hard to see if anybody is coming out to cross. Plus…the new parking lot is also a design nightmare…it’s almost like a maze…people seem confused. All in all…it was very much a nightmare experience!! I’ll never go to that store again!
Atmosphere: 1
Food: 1
Service: 1
Yamilet
ordered 2 triple whoppers, one with bacon and cheese but it turns out they gave me a regular single whopper with no bacon and cheese. I had to return to Burger King after I got home already( I live near colonie). explained what happened, this black girl asked me how long ago was that, I said about 15mins , I can’t believe she actually said there’s nothing they could do!😡 what do you mean , I paid $12 for a whopper you gave me a $7 dollar one and think I should keep it??
Atmosphere: 1
Food: 2
Service: 1
Rylan M
I waited 25 minutes for my meal and I got the food at the beginning, but I had to wait almost 10 minutes to get a lemonade that was sitting right in front of me inside the window The workers gave an attitude to me and I would completely not recommend going here for real.
Atmosphere: 2
Food: 3
Service: 1
Tech Station
Steve was a genuine polite person awesome customer service 👏 great job I hope your boss appreciates your work.
Atmosphere: 5
Food: 5
Service: 5
Iris Ramirez
Waited forever in the drive-thur only 2 people working on Sunday 10/5/2025
I frequent this location often but two times a month I work in Latham and I typically always have a good experience but today was the best by far. There was a gentleman unfortunately I didn't get his name but he was working the drive-thru window taking orders and cashing people out.... And he was just a top tier service employee. He was in a wonderful mood he told my daughter and I we rocked through the intercom and he was in such a great spirit the entire time. He also gave me a crown with coupons attached to it. This man deserves a raise, I wish more fast food employees acted this way
Atmosphere: 5
Food: 5
Service: 5
my experience at burger king was amazing only because this employee nana who’s a dark-skin made sure she took my order while handling other customers and food items she bagged my food so well unlike the other times i come and my fries are poured . she’s a very nice lady and respectful and focused i will be coming back !
Atmosphere: 5
Food: 4
Service: 5
Food was fresh staff was courteous and professional
Atmosphere: 5
Food: 5
Service: 5
I’m writing to express my disappointment with the customer service I recently experienced last night A male employee Cory was extremely disrespectful. Rolling his eyes, Complaining loudly to the kitchen staff saying that this is “bullshit” very unprofessional. Never had any issues with the staff. Food tasted great and fresh as always
Nice place pleasant staff. Girl that took me order was personable, something you don't find these days. Clean. Only one draw back is all these restaurants make drive thru a priority when they have people in front of them.
Atmosphere: 4
Food: 4
Service: 3
I waited a long time for the worst place in the world and it was very dirty
Atmosphere: 1
Food: 1
Service: 1
Food tasted like burger king, so what I wanted. But the service at this location was amazing. I was having a tough day and the employees at the windows were so kind and upbeat, they even gave me a crown! Thank you for putting a smile on my face !!
Atmosphere: 5
Food: 4
Service: 5
I haven't been to a Burger King in a long time and this location specifically and boy, let me tell you, all of the emotions came right back after the first bite of my whopper. Flame broiled flavor. Great, fast service. I even took a crown! Ahh, the good old days.
Atmosphere: 5
Food: 5
Service: 5
I was in today November 9th @ 10 in the morning. They must’ve been out of biscuits. Which honestly no big deal I’ll order something else. But No the woman talked me into waiting for her to prepare the freshest egg sandwiches I’ve had from BK yet!! Thank you again miss. Your pleasant customer service is why I sat down and didn’t mind waiting a couple of minutes.
Atmosphere: 5
Food: 5
Service: 5
Seems you can't get it your way at this location. Ordered 4 burgers, extra ketchup, no pickles. Open the bag and find I got 4 cheeseburgers, with pickles, and a small dab of ketchup.
Also, the burgers were burnt for about a quarter inch around the edges.
I have gone to the Clifton Park location several times, always with great experience.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I found my next (#2) WORST drive thru design I have EVER been thru (and I go to many!!)! Firstly, the new drive thru entrance is very dangerous. It’s hard to see and drive into…a worker says there have been accidents there…no surprise! Then, 1 of the drive thru lanes is hard to maneuver and it’s way too close to the other lane. The speakers are awful. I could barely hear the person taking my order because it was so garbled. The wait was long!! To make it worse, I got somebody else’s order and I didn’t know until I got all the way home. Everything in THAT order tasted terrible…even the soda tasted horrible and watered down. The crosswalk for customers coming out is right as you leave the takeout window. There is an immediate stop sign…and it’s right at the corner of the building so it’s very hard to see if anybody is coming out to cross. Plus…the new parking lot is also a design nightmare…it’s almost like a maze…people seem confused. All in all…it was very much a nightmare experience!! I’ll never go to that store again!
Atmosphere: 1
Food: 1
Service: 1
ordered 2 triple whoppers, one with bacon and cheese but it turns out they gave me a regular single whopper with no bacon and cheese. I had to return to Burger King after I got home already( I live near colonie). explained what happened, this black girl asked me how long ago was that, I said about 15mins , I can’t believe she actually said there’s nothing they could do!😡 what do you mean , I paid $12 for a whopper you gave me a $7 dollar one and think I should keep it??
Atmosphere: 1
Food: 2
Service: 1
I waited 25 minutes for my meal and I got the food at the beginning, but I had to wait almost 10 minutes to get a lemonade that was sitting right in front of me inside the window The workers gave an attitude to me and I would completely not recommend going here for real.
Atmosphere: 2
Food: 3
Service: 1
Steve was a genuine polite person awesome customer service 👏 great job I hope your boss appreciates your work.
Atmosphere: 5
Food: 5
Service: 5
Waited forever in the drive-thur only 2 people working on Sunday 10/5/2025
Atmosphere: 1
Food: 4
Service: 2
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