Burger King
663 Loudon Rd, Latham
(518) 225-9265
Recent Reviews
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I got a attitude and food thrown at me by a rude staff member messed up my order and the manager didn't care and was rude I reported to corporate
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheese Burger and Fries, Chicken Fries, Fries, French Fries, Whopper, Bacon King, Cheeseburger
This was one of the worst Burger Kings I've ever visited. The drive-thru was incredibly slow, the employee at the window was rude, and my Whopper had old, soggy lettuce. It's no wonder most of the Burger Kings in the area have shut down.
Food: 1
Service: 1
Sat in the drive thru lane for over 20 minutes while the cleared line. Had no issue with. The problem was they took 3 cars in the next lane first without switching back and forth. Then I noticed the person that was next behind had to wait again while they took someone who just drove up. Not right. Learn to do two lanes if you're going to have them. Then when you say something, name tag is unprofessional, and all you hear is only two people working. Hard to believe at 6pm.
Atmosphere: 1
Food: 3
Service: 1
Spanish lady was super rude. I never meet this kind of dirty crew.
Ordered a Double Bacon King (#4)
I received a double burger with no bacon at all.. Tried calling the store several times after I got home and noticed and I got no answer. Called cooperate and got no answer either. My fries are bland and unsalted as well. Not driving all the way back to wate my gas. Incompetence shall not e tolerated on my dime. Thumbs down. You don't rule.
Atmosphere: 1
Food: 1
Service: 1
The customer service attitude was very bad. When I asked her if she had any drinks, then ahe replied very rudely, "Can't you read the electronic display on the menu?" The lady is Very rude behavior. When I paid and received the meal, they still had a very unwilling and unhappy expression. When I asked you what drinks you have, what's wrong ? Do you not want to do business? Excuse me? Is that your attitude ?
Vegetarian options: I don't promote this place, they won't do business. Too bad.
Service: 1
Watching 6 people run around to accomplish nothing and waiting over 10 minutes to get a chicken sandwich that is wrong consistently the worst burger king
Atmosphere: 1
Food: 1
Service: 1
I ordered a dbl bacon king meal. Got to work which is 2 mins down the road and opened it. There was enough mayo on it for 5 burgers . The bun was completely mush due to it. Food was cold. 14 bucks for the worse food ever
Atmosphere: 5
Food: 1
Service: 5
Placed a mobile order and got the wrong order but at least they got my drink right! Fast service tho
Great service 👏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Restaurantji Recommends
Went through Drive-Thru. Ordered the $5 your way meal. Only meal that's affordable there, as lunch at BK should not cost $15-$20 per meal. After placing order, I pulled up to the window, and they had me pull to the set of 3 parking spaces to the right. 1:53 in the afternoon and nothing ready? What kind of lunch readiness is that?!?! Then after bringing me out my food, forgot my drink. He had to go back a second time to retrieve it.
Their "nuggets" look like fried pieces of cardboard. No - wait a moment, cardboard is thicker than their nuggets! And their "new" parking lot is a joke. Hardly any spaces to park anymore.
Don't waste your time there - many other burger and other fast food places up and down Route 9 (New Loudon Rd).
Parking: Before they remodeled the store - plenty of parking all the way around. Now, just a few spots.
Atmosphere: 1
Food: 2
Service: 1
The food was cold, after saying we can’t have mayo on the burger they gave us an excess amount of it, ,the nuggets were burnt to where there was no meat in there. We literally had flat nuggets. We spent all this money for all this food and it was nasty. Rude at the drive thru window,Benjamin. I should’ve known when I saw a lady bring her sandwich back
Atmosphere: 1
Food: 1
Service: 1
Been really long waits since they redid the building. Took 10 mins to take my order with nobody else inside bc there were a few cars in the drive thru. Middle school students could run this place better.
Atmosphere: 1
Food: 1
Service: 1
Went through drive through and it took forever..ordered Jr. Wopper...it was disgusting- it was burnt, cold ..the cheese wasnt even sligtly melting, and
totally unedible!!- I wouldn't have served that to my dog. I cant believe anyone would allow something like that to go out to a customer. It was surprising given how busy it was so I wondered if they just had old burgers sitting around that they threw together.. They really need to do some training with their staff and some quality control measures put in place or this place will be closing down soon.I will never go there again! Check your food before you leave.
Atmosphere: 3
Food: 1
Service: 1
I called Burger King and I tried to order but they hung up on me right away
Atmosphere: 1
Food: 3
Service: 1
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