Why open at 10:45am if you’re not going to have food ready. When you use to open at 10am you guys were always ready! It’s sad hopefully you guys can get your stuff together eventually.
Atmosphere: 1
Food: 1
Service: 1
MeMe Zin
Chipotle is great!
Atmosphere: 4
Food: 4
Service: 4
A
Take forever and place is filthy
Atmosphere: 1
Food: 1
Service: 1
Morgan H
Food never has flavor. Employees have some sort of attitude and don't even try to mask it. Never coming again
Atmosphere: 1
Food: 1
Service: 1
Anmoldeep Singh
Terrible customer service,this happened on 13 November at 1pm, i asked for extra salsa in one and the lady on the salsa counter started arguing with me for no reason and acted like she was doing favor on me and started talking bullshit as if she was owning the place , they need to learn how to attend customers , this was my go to spot for lunch but never going back there again! Absolute crap.
Atmosphere: 1
Food: 1
Service: 1
Alyssa Messina
This is an unfortunate event, I was highly dissatisfied with the quality of food we received for our office meeting. From the moment the delivery arrived, it was clear that things had gone horribly wrong. The DoorDash driver, Andrea, arrived with a sopping wet, ripped bag. She apologized but claiming it was Chipotle's fault for the spilled dressing. However, the state of the bag, with its gaping hole and the two crushed salads inside, was simply unacceptable. This situation was especially disheartening, given that it was intended for our office meeting.
For the amount of money we spend on food for our office gatherings, the quality and presentation should reflect that investment. Instead, it felt like we received a hastily thrown-together meal that seemed as if it had just come out of a trash can, which reflects poorly. We expect a certain standard. To have the food arrive in such a state just isn’t acceptable.This experience has left a sour impression, reinforcing the need for better quality control
Food: 1
Service: 1
Recommended dishes: Bowl, Salad, Chips
Mumina Ilhomoua
Very bad customer service!I was so disappointed.
I’m
Atmosphere: 1
Food: 1
Service: 1
Patrick Piedra
They were so efficient and great with their portions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Joe S
This location used to be quite good. Hadn't been in a while until tonight. Miserable service from surly workers. The woman who gave me my bag just threw it on the counter. Got home less than 5 minutes later and the food is cold. Beware of food poisoning. Almost all of your recent reviews seem to be bad. Send management over there, asap.
Now I'm aggravated. Reponse from the "owner" tells me to contact chipotle via their website. It requires me to include an email address which must be tied to an account. I don't have and never will have an account with a fast food retailer. Congrats, again, Chiptole. I'd now give you less than one star if I could.
Atmosphere: 3
Food: 1
Service: 1
sshai kshetty
Worst chipotle store in Latham, they are adding very little protein, . Wade road chipotle worst service .
The young woman working behind the counter was shockingly rude.
Atmosphere: 2
Food: 4
Service: 1
Zachary Grossman
I got an empty bag delivered!!!! It took an hour and a half and now I have to go to bed hungry. I don't have an important job or anything tomorrow, I'm just a TEACHER!!!!
Jay
Maybe the people that own this business should to go to Mexico to learn how to prepare Mexican food.
Atmosphere: 2
Food: 2
Service: 2
Ken Plocharski
Been pondering posting this as I’m not big on giving poor reviews but in the end had to for this location. My wife and I stopped in last week for a quick bite on a road trip through the area. Stopped in around 8PM. First off the line was super long and moved slow. So once we finally made it to the front to order, we were informed right away that they had no more steak or any cheese. Really? Not stocked on a Fri night? And it wasn’t really late. First strike. So we ordered and went to eat at the table. It was noisy all over (inside and out) with tons of teenagers. I took the first bite of my burrito and it was like they stuck an ice cube in the middle. It wasn’t cold inside….it was ice cold! Plus whatever they put in there that was that cold was melting and made the burrito soggy. Both of our meals were way too salty and my wife couldn’t even finish hers. It was so bad that we may not even eat at another Chipotle again. We thought about lodging a complaint with a manager but figured it would be to no avail as all we saw were kids working the line. Not an adult in site. Plus the line was even bigger by that time. So if you are in the area, you may want to try one of the other options that are available near by. Will not be going back to this one again.
Atmosphere: 1
Food: 1
Service: 2
Ruby Ruby
Rude customer service. Very messy and dirty trash place don’t go here also workers don’t wear gloves when they touch utensils. 0 stars!!!
Why open at 10:45am if you’re not going to have food ready. When you use to open at 10am you guys were always ready! It’s sad hopefully you guys can get your stuff together eventually.
Atmosphere: 1
Food: 1
Service: 1
Chipotle is great!
Atmosphere: 4
Food: 4
Service: 4
Take forever and place is filthy
Atmosphere: 1
Food: 1
Service: 1
Food never has flavor. Employees have some sort of attitude and don't even try to mask it. Never coming again
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service,this happened on 13 November at 1pm, i asked for extra salsa in one and the lady on the salsa counter started arguing with me for no reason and acted like she was doing favor on me and started talking bullshit as if she was owning the place , they need to learn how to attend customers , this was my go to spot for lunch but never going back there again! Absolute crap.
Atmosphere: 1
Food: 1
Service: 1
This is an unfortunate event, I was highly dissatisfied with the quality of food we received for our office meeting. From the moment the delivery arrived, it was clear that things had gone horribly wrong. The DoorDash driver, Andrea, arrived with a sopping wet, ripped bag. She apologized but claiming it was Chipotle's fault for the spilled dressing. However, the state of the bag, with its gaping hole and the two crushed salads inside, was simply unacceptable. This situation was especially disheartening, given that it was intended for our office meeting.
For the amount of money we spend on food for our office gatherings, the quality and presentation should reflect that investment. Instead, it felt like we received a hastily thrown-together meal that seemed as if it had just come out of a trash can, which reflects poorly. We expect a certain standard. To have the food arrive in such a state just isn’t acceptable.This experience has left a sour impression, reinforcing the need for better quality control
Food: 1
Service: 1
Recommended dishes: Bowl, Salad, Chips
Very bad customer service!I was so disappointed.
I’m
Atmosphere: 1
Food: 1
Service: 1
They were so efficient and great with their portions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
This location used to be quite good. Hadn't been in a while until tonight. Miserable service from surly workers. The woman who gave me my bag just threw it on the counter. Got home less than 5 minutes later and the food is cold. Beware of food poisoning. Almost all of your recent reviews seem to be bad. Send management over there, asap.
Now I'm aggravated. Reponse from the "owner" tells me to contact chipotle via their website. It requires me to include an email address which must be tied to an account. I don't have and never will have an account with a fast food retailer. Congrats, again, Chiptole. I'd now give you less than one star if I could.
Atmosphere: 3
Food: 1
Service: 1
Worst chipotle store in Latham, they are adding very little protein, . Wade road chipotle worst service .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The young woman working behind the counter was shockingly rude.
Atmosphere: 2
Food: 4
Service: 1
I got an empty bag delivered!!!! It took an hour and a half and now I have to go to bed hungry. I don't have an important job or anything tomorrow, I'm just a TEACHER!!!!
Maybe the people that own this business should to go to Mexico to learn how to prepare Mexican food.
Atmosphere: 2
Food: 2
Service: 2
Been pondering posting this as I’m not big on giving poor reviews but in the end had to for this location. My wife and I stopped in last week for a quick bite on a road trip through the area. Stopped in around 8PM. First off the line was super long and moved slow. So once we finally made it to the front to order, we were informed right away that they had no more steak or any cheese. Really? Not stocked on a Fri night? And it wasn’t really late. First strike. So we ordered and went to eat at the table. It was noisy all over (inside and out) with tons of teenagers. I took the first bite of my burrito and it was like they stuck an ice cube in the middle. It wasn’t cold inside….it was ice cold! Plus whatever they put in there that was that cold was melting and made the burrito soggy. Both of our meals were way too salty and my wife couldn’t even finish hers. It was so bad that we may not even eat at another Chipotle again. We thought about lodging a complaint with a manager but figured it would be to no avail as all we saw were kids working the line. Not an adult in site. Plus the line was even bigger by that time. So if you are in the area, you may want to try one of the other options that are available near by. Will not be going back to this one again.
Atmosphere: 1
Food: 1
Service: 2
Rude customer service. Very messy and dirty trash place don’t go here also workers don’t wear gloves when they touch utensils. 0 stars!!!
Atmosphere: 1
Food: 1
Service: 1
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