After buying a Niche Zero, I needed to buy a new coffee machine to replace the BaristaBrew. I went to their site and Mark gave me a thorough review on the machine that caught my eye (Rancilio Silvia Pro X). Their price was comparable to other sites, but the bottomless portafilter was actually cheaper. Plus free shipping? Good deal. Thanks Chris' Coffee.
Anna Klimenko
We bought over $7000 worth of equipment from this store and technical support is minimal and even if the item is faulty or doesn't work they don't accept returns or send you another machine. So as a small business owner I am without a coffeee machine and out $7000 dollars with no refund or another machine. Huge disappointment. Won't recommend to anyone.
Evan Patton
Chris’s coffee has provided consistently great service over the 15+ years I’ve been a customer.
Service: 5
Grace Custer
I was having some technical issues with my espresso machine, and i called and talked to Tim. He not only took the extra time to figure out what the issue was, but he also was able to help us find a solution. He was very patient and knowledgable. Extremely impressed with his customer service!
Brandon Weaver
Tim, from the service department has been so helpful in getting my machine up and running! He went above and beyond and I will be a forever customer because of the great service.
Atmosphere: 5
Food: 5
Service: 5
Richard Vander Wende
Emailed Service to ask for part recommendations for a 15 yr old Quickmill Anita, and Joe sent back a detailed list, with photo and video guides. Response was prompt – and very helpful! Thank you!
Service: 5
Michael Buschmann
Awesome and fast customer service, super helpful and quick turnaround on part shipments. I’ll be back, Thank you!
Service: 5
Scott Palladino
Had an issue with a Quickmill machine I bought a few years back Brought it in and they have working like new Feeling really lucky they are in this area of NYS
Brian Hewitt
Tim really went above and beyond while helping me troubleshoot and repair several issues on my Quick Mill Vetrano. Not only did he piece together repair parts for my machine, he answered several follow-up questions I had (including a couple that weren’t related to the initial problem)… and always within a couple of hours of my contacting him. I definitely had an excellent experience working with the service center at Chris Coffee!
Service: 5
Sergey Guberman
I bought multiple parts for my rocket, always got a good advice and the right part. great service and people!
I bought my Quick Mill Vetrano 15 years ago and yet I still receive excellent customer service from Chris’ Coffee. They are the best. I couldn’t be happier with my espresso machine and I couldn’t be happier with Chris’ Coffee.
Service: 5
Mickie Moulton
I can’t thank Tim enough for his incredible help in getting my espresso machine up and running! He was knowledgeable, efficient, and went above and beyond to make sure everything was working perfectly. His attention to detail and commitment to excellence were truly impressive. Thanks to Tim, my machine is running smoothly, and I couldn’t be happier. Highly recommend his expertise!
Service: 5
Randy Wilkinson
Tim in the service department was very helpful in helping me determine the amount of space I need for the filter and softener I purchased to go behind my custom cabinets.
Service: 5
Norbert Fovenyessy
Chris Coffee Service was very helpful through the process of ordering and with shipping notifications.
Service: 5
John Volek
Exceptional Technical Support following purchase. Thank you...
After buying a Niche Zero, I needed to buy a new coffee machine to replace the BaristaBrew. I went to their site and Mark gave me a thorough review on the machine that caught my eye (Rancilio Silvia Pro X). Their price was comparable to other sites, but the bottomless portafilter was actually cheaper. Plus free shipping? Good deal. Thanks Chris' Coffee.
We bought over $7000 worth of equipment from this store and technical support is minimal and even if the item is faulty or doesn't work they don't accept returns or send you another machine. So as a small business owner I am without a coffeee machine and out $7000 dollars with no refund or another machine. Huge disappointment. Won't recommend to anyone.
Chris’s coffee has provided consistently great service over the 15+ years I’ve been a customer.
Service: 5
I was having some technical issues with my espresso machine, and i called and talked to Tim. He not only took the extra time to figure out what the issue was, but he also was able to help us find a solution. He was very patient and knowledgable. Extremely impressed with his customer service!
Tim, from the service department has been so helpful in getting my machine up and running! He went above and beyond and I will be a forever customer because of the great service.
Atmosphere: 5
Food: 5
Service: 5
Emailed Service to ask for part recommendations for a 15 yr old Quickmill Anita, and Joe sent back a detailed list, with photo and video guides. Response was prompt – and very helpful! Thank you!
Service: 5
Awesome and fast customer service, super helpful and quick turnaround on part shipments. I’ll be back, Thank you!
Service: 5
Had an issue with a Quickmill machine I bought a few years back Brought it in and they have working like new Feeling really lucky they are in this area of NYS
Tim really went above and beyond while helping me troubleshoot and repair several issues on my Quick Mill Vetrano. Not only did he piece together repair parts for my machine, he answered several follow-up questions I had (including a couple that weren’t related to the initial problem)… and always within a couple of hours of my contacting him. I definitely had an excellent experience working with the service center at Chris Coffee!
Service: 5
I bought multiple parts for my rocket, always got a good advice and the right part. great service and people!
Service: 5
Restaurantji Recommends
I bought my Quick Mill Vetrano 15 years ago and yet I still receive excellent customer service from Chris’ Coffee. They are the best. I couldn’t be happier with my espresso machine and I couldn’t be happier with Chris’ Coffee.
Service: 5
I can’t thank Tim enough for his incredible help in getting my espresso machine up and running! He was knowledgeable, efficient, and went above and beyond to make sure everything was working perfectly. His attention to detail and commitment to excellence were truly impressive. Thanks to Tim, my machine is running smoothly, and I couldn’t be happier. Highly recommend his expertise!
Service: 5
Tim in the service department was very helpful in helping me determine the amount of space I need for the filter and softener I purchased to go behind my custom cabinets.
Service: 5
Chris Coffee Service was very helpful through the process of ordering and with shipping notifications.
Service: 5
Exceptional Technical Support following purchase. Thank you...
Service: 5
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