Bought my new coffee grinder from Chris' Coffee. Delivered in a short time! Nice email support! Thanks guys!!
Paul Hogan
Very fast, very helpful advice that solved my problem
Rahul Nalamasu
The Service department of Chris' Coffee was quick to respond to my query, knowledgable about the equipment, and even talked me through the fix I needed over the phone. Tim helped me out and was very patient with me, even giving me specific tips to help with my fix. Great service overall!
Emma Brown
I ordered spare parts for our La Speziale espresso machine and accidentally used the wrong shipping address. They corrected my error and had things shipped out the next day! Excellent service, I couldn’t recommend them highly enough!
Jamie Aspinall
great customer service over email, helped my with my espresso machine
Chad Z
Tim in the service department was incredibly patient with me and helped me troubleshoot several things to get our machine up and running again.
Sekhar Putcha
I ordered a spare part for my Lelit espresso machine. It arrived quickly but couldn’t get it to work and fix the steam leak I was having. Tim was exceptionally responsive and without hesitation, shipped a warranty replacement along with a helpful video. This is a high integrity and customer first business. Keep it up!
David Redkey
After buying a Niche Zero, I needed to buy a new coffee machine to replace the BaristaBrew. I went to their site and Mark gave me a thorough review on the machine that caught my eye (Rancilio Silvia Pro X). Their price was comparable to other sites, but the bottomless portafilter was actually cheaper. Plus free shipping? Good deal. Thanks Chris' Coffee.
Anna Klimenko
We bought over $7000 worth of equipment from this store and technical support is minimal and even if the item is faulty or doesn't work they don't accept returns or send you another machine. So as a small business owner I am without a coffeee machine and out $7000 dollars with no refund or another machine. Huge disappointment. Won't recommend to anyone.
Evan Patton
Chris’s coffee has provided consistently great service over the 15+ years I’ve been a customer.
I was having some technical issues with my espresso machine, and i called and talked to Tim. He not only took the extra time to figure out what the issue was, but he also was able to help us find a solution. He was very patient and knowledgable. Extremely impressed with his customer service!
Brandon Weaver
Tim, from the service department has been so helpful in getting my machine up and running! He went above and beyond and I will be a forever customer because of the great service.
Atmosphere: 5
Food: 5
Service: 5
Richard Vander Wende
Emailed Service to ask for part recommendations for a 15 yr old Quickmill Anita, and Joe sent back a detailed list, with photo and video guides. Response was prompt – and very helpful! Thank you!
Service: 5
Michael Buschmann
Awesome and fast customer service, super helpful and quick turnaround on part shipments. I’ll be back, Thank you!
Service: 5
Scott Palladino
Had an issue with a Quickmill machine I bought a few years back Brought it in and they have working like new Feeling really lucky they are in this area of NYS
Bought my new coffee grinder from Chris' Coffee. Delivered in a short time! Nice email support! Thanks guys!!
Very fast, very helpful advice that solved my problem
The Service department of Chris' Coffee was quick to respond to my query, knowledgable about the equipment, and even talked me through the fix I needed over the phone. Tim helped me out and was very patient with me, even giving me specific tips to help with my fix. Great service overall!
I ordered spare parts for our La Speziale espresso machine and accidentally used the wrong shipping address. They corrected my error and had things shipped out the next day! Excellent service, I couldn’t recommend them highly enough!
great customer service over email, helped my with my espresso machine
Tim in the service department was incredibly patient with me and helped me troubleshoot several things to get our machine up and running again.
I ordered a spare part for my Lelit espresso machine. It arrived quickly but couldn’t get it to work and fix the steam leak I was having. Tim was exceptionally responsive and without hesitation, shipped a warranty replacement along with a helpful video. This is a high integrity and customer first business. Keep it up!
After buying a Niche Zero, I needed to buy a new coffee machine to replace the BaristaBrew. I went to their site and Mark gave me a thorough review on the machine that caught my eye (Rancilio Silvia Pro X). Their price was comparable to other sites, but the bottomless portafilter was actually cheaper. Plus free shipping? Good deal. Thanks Chris' Coffee.
We bought over $7000 worth of equipment from this store and technical support is minimal and even if the item is faulty or doesn't work they don't accept returns or send you another machine. So as a small business owner I am without a coffeee machine and out $7000 dollars with no refund or another machine. Huge disappointment. Won't recommend to anyone.
Chris’s coffee has provided consistently great service over the 15+ years I’ve been a customer.
Service: 5
Restaurantji Recommends
I was having some technical issues with my espresso machine, and i called and talked to Tim. He not only took the extra time to figure out what the issue was, but he also was able to help us find a solution. He was very patient and knowledgable. Extremely impressed with his customer service!
Tim, from the service department has been so helpful in getting my machine up and running! He went above and beyond and I will be a forever customer because of the great service.
Atmosphere: 5
Food: 5
Service: 5
Emailed Service to ask for part recommendations for a 15 yr old Quickmill Anita, and Joe sent back a detailed list, with photo and video guides. Response was prompt – and very helpful! Thank you!
Service: 5
Awesome and fast customer service, super helpful and quick turnaround on part shipments. I’ll be back, Thank you!
Service: 5
Had an issue with a Quickmill machine I bought a few years back Brought it in and they have working like new Feeling really lucky they are in this area of NYS
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