Orders three pizzas all three were special kind and out of three we only liked one!! Two others were over cooked and were cold when we received! When I spoke to an associate and asked for Manager or Supervisor she said no one there at that moment and she didn’t know what to do!She was offering me redelivery but my kids were hungry and they started eating already . Overall poor customer service and satisfaction.
Atmosphere: 1
Food: 1
Service: 2
Anoj Karki
I have been ordering almost every order from this store. I felt really bad that the service guy was not responding properly. I don’t know if he really have a hearing problem but his attitude towards customer is not good. I will not be ordering anymore from this store.
Atmosphere: 3
Food: 4
Service: 1
off earth
bro absolutely disrespected me asking me if my phone works as if i was poor, and im waiting right outside for him then i open my cinnamon twists and it was just twists
Service: 1
Gregory Miller
Delivery times are hit and miss, couple times I placed an online order and they totally forgot about it. Food consistent for the most part, new Mac n cheese is pretty good
Atmosphere: 3
Food: 3
Service: 3
Isaiah Pagan
This is probably the best dominos in the Troy Albany area, even despite living literally 3 minutes from the dominos in Troy I'd much rather go here for pizza. They never skimp on toppings and you'll likely get your pizza within 15 minutes of ordering (which given it's 15 minutes from me is perfect).
Atmosphere: 5
Food: 5
Service: 5
Tino
Horrible and I’m a neighbor! No surprise at 3.6 Ave review score….horrible! Habib doesn’t want to take my order. We called 8 times were on hold for 2 hours on 2 phone lines and told him we want no specials!!! Ouchy!!! Wow, thank you neighbor! We went to Legends and others and were treated with respect and dignity ALL AT A LOWER PRICE AND BEYTET FOOD AND SPECIALS! Thx dominos!!!!
Atmosphere: 1
Food: 1
Service: 1
Nisar
I ordered uncut pizza online, when I reached to pickup the pizza it was cut. When I asked about it , the salesperson and the manager were saying that you have to cut it at home so we cut it here. And it will take few minutes to make new. They don’t care about the time of the customer or service. No even ready time admit the mistake.
Atmosphere: 3
Food: 3
Service: 1
Mohammad Siddiqui
Bro I called them up, and the fid my order in 40 seconds , w dominos
Atmosphere: 5
Food: 5
Service: 5
Latoya
The food is good but if your food is burned yell at them and say can you pls make this pizza again because it is burned but my pizza is never burned.
Atmosphere: 5
Food: 5
Service: 5
Ty Kat
If I could give zero stars, I would order a pizza took an hour and 30 minutes to come when I’m five minutes away. Other than that I ordered one cheese pizza and one pizza that is a specialty pizza but basic and received this opened it and this is without touching it. ….. Do not go to Domino’s in Latham you will be disappointed
I have avoided this place since 2011. It's not worth having some drug addicted teenager deliver sub part food and expect to be handsomely rewarded for doing their job or else they get mad.
Atmosphere: 1
Food: 1
Service: 1
Matt T
I haven't been to a Domino's pizza shop in at least 20+ years and I now remember why. It's less appetizing than frozen pizza, cost more and the place looks like a renovated garage. Now with that said, I am a man and will eat pizza in just about any shape or form from just about any place selling it, gas station, street vendor, small town fairgrounds, etc. It's edible. I took a gamble. I may pay a serious price later. Anyways, I can't wait to eat another slice in another 20+ years.
Atmosphere: 2
Food: 2
Service: 4
Richard Kelly
I live in a senior housing apartment building. I gave the door code for the driver to buzz in and come up to the 7th floor. Instead, he called my phone and asked me to come down and I had to get my dinner from him WHILE HE SAT IN HIS CAR! And somehow the cheesy garlic bread was way hotter and better than the pizza (?!?) Definitely NOT ordering here again 👎
Food: 3
Service: 1
panda po
Food is way too greasy and almost inedible. The food USED to be good, but now it's consistently bad. It's also never done in time. Last time I ever go to this location.
Atmosphere: 2
Food: 1
Service: 2
Alize Thompkins
My name is sharika I will never order from here again if you are in a hotel and you get food delivered it's the delivery person job to bring to your room that your in that is why it's called delivery poor delivery service
Orders three pizzas all three were special kind and out of three we only liked one!! Two others were over cooked and were cold when we received!
When I spoke to an associate and asked for Manager or Supervisor she said no one there at that moment and she didn’t know what to do!She was offering me redelivery but my kids were hungry and they started eating already .
Overall poor customer service and satisfaction.
Atmosphere: 1
Food: 1
Service: 2
I have been ordering almost every order from this store. I felt really bad that the service guy was not responding properly. I don’t know if he really have a hearing problem but his attitude towards customer is not good. I will not be ordering anymore from this store.
Atmosphere: 3
Food: 4
Service: 1
bro absolutely disrespected me asking me if my phone works as if i was poor, and im waiting right outside for him then i open my cinnamon twists and it was just twists
Service: 1
Delivery times are hit and miss, couple times I placed an online order and they totally forgot about it.
Food consistent for the most part, new Mac n cheese is pretty good
Atmosphere: 3
Food: 3
Service: 3
This is probably the best dominos in the Troy Albany area, even despite living literally 3 minutes from the dominos in Troy I'd much rather go here for pizza. They never skimp on toppings and you'll likely get your pizza within 15 minutes of ordering (which given it's 15 minutes from me is perfect).
Atmosphere: 5
Food: 5
Service: 5
Horrible and I’m a neighbor! No surprise at 3.6 Ave review score….horrible! Habib doesn’t want to take my order. We called 8 times were on hold for 2 hours on 2 phone lines and told him we want no specials!!! Ouchy!!! Wow, thank you neighbor! We went to Legends and others and were treated with respect and dignity ALL AT A LOWER PRICE AND BEYTET FOOD AND SPECIALS! Thx dominos!!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered uncut pizza online, when I reached to pickup the pizza it was cut. When I asked about it , the salesperson and the manager were saying that you have to cut it at home so we cut it here. And it will take few minutes to make new. They don’t care about the time of the customer or service. No even ready time admit the mistake.
Atmosphere: 3
Food: 3
Service: 1
Bro I called them up, and the fid my order in 40 seconds , w dominos
Atmosphere: 5
Food: 5
Service: 5
The food is good but if your food is burned yell at them and say can you pls make this pizza again because it is burned but my pizza is never burned.
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars, I would order a pizza took an hour and 30 minutes to come when I’m five minutes away. Other than that I ordered one cheese pizza and one pizza that is a specialty pizza but basic and received this opened it and this is without touching it. ….. Do not go to Domino’s in Latham you will be disappointed
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have avoided this place since 2011. It's not worth having some drug addicted teenager deliver sub part food and expect to be handsomely rewarded for doing their job or else they get mad.
Atmosphere: 1
Food: 1
Service: 1
I haven't been to a Domino's pizza shop in at least 20+ years and I now remember why. It's less appetizing than frozen pizza, cost more and the place looks like a renovated garage. Now with that said, I am a man and will eat pizza in just about any shape or form from just about any place selling it, gas station, street vendor, small town fairgrounds, etc. It's edible. I took a gamble. I may pay a serious price later. Anyways, I can't wait to eat another slice in another 20+ years.
Atmosphere: 2
Food: 2
Service: 4
I live in a senior housing apartment building. I gave the door code for the driver to buzz in and come up to the 7th floor. Instead, he called my phone and asked me to come down and I had to get my dinner from him WHILE HE SAT IN HIS CAR!
And somehow the cheesy garlic bread was way hotter and better than the pizza (?!?)
Definitely NOT ordering here again 👎
Food: 3
Service: 1
Food is way too greasy and almost inedible. The food USED to be good, but now it's consistently bad. It's also never done in time. Last time I ever go to this location.
Atmosphere: 2
Food: 1
Service: 2
My name is sharika I will never order from here again if you are in a hotel and you get food delivered it's the delivery person job to bring to your room that your in that is why it's called delivery poor delivery service
Recommended dishes: Domino's Pizza
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