Panera Bread
601 Troy-Schenectady Rd, Latham
(518) 783-5980
Recent Reviews
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I ordered a chipotle chicken avocado melt for my daughter. After waiting in the drive thru pickup line for 15 minutes (the order was placed ahead of time), she received a sub par sandwich with virtually no chicken on it (see picture). It was definitely not worth $11.50. It was majorly disappointing for a repeat customer. It may be time to find a new lunch venue.
Atmosphere: 1
Food: 1
Service: 1
Thirty minutes waiting for Panera bread when it’s empty inside is a cruel joke
Atmosphere: 3
Food: 2
Service: 2
Great food, fair value, friendly staff. Clean, well lit dining area, clean restrooms, some handicapped parking. Busy location so order ahead if you’re in a hurry.
Atmosphere: 5
Food: 5
Service: 5
Overall a pretty good place to grab a bite
Atmosphere: 5
Food: 4
Service: 4
Mid food, we all have been to Panera and it’s great for what it is. Service at this location is not great. I asked for ketchup for my sons kids meal at the pickup counter (the caddies were empty) and this extremely rude girl, who was wearing an AGM shirt I might add, said she was sorry but she couldn't help me right now. The restaurant was not busy at this time, it was almost 2pm. I went to the front counter and asked employee Stephanie for help and she kindly handed me some ketchup and restocked the caddies that were missing condiments. She was so sweet and attentive, the 4 stars are solely because of her. Thank you Stephanie!
Atmosphere: 3
Food: 3
Service: 4
Poor customer service
Always clean. Service is polite and quick.
Atmosphere: 5
Food: 5
Service: 5
Dining in at this location is a great choice, as the well-maintained and comfortable dining area provides an inviting atmosphere for a quick meal.
The drive-through has seen significant improvements, making it more convenient for customers. However, I've noticed that service tends to decline as closing time approaches. For instance, about an hour before closing, there may be limited menu items and cutlery available. While it’s typically fine during off-peak hours, it's best to plan accordingly during busier times.
Atmosphere: 3
Food: 5
Service: 4
It's Panera. It's great. Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
The bowl of soup is small for $10.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
I wish if they provide Halal food because this place is really beautiful, suitable for families kids couple students seniors, basically everybody.
It get crowded at noon, but it provide a good atmosphere ✅ cleanliness ✅ tasty food ✅
Atmosphere: 5
Food: 3
Service: 5
Had a light dinner... salad and soup.
Atmosphere: 4
Food: 4
Service: 4
THIS LOCATION HAS TO DO BETTER!!!!
I don't know what is going on at this location ! My last two orders was totally wrong. The first order I ask for no cheese because I'm allergic, I specified that when I ordered, still when it arrived it had cheese unable to eat my lunch. Went hungry till the end I'd the work day. Today I went through the drive through and this time no cheese but no goddess dressing ir peppers on my sandwich. Do not go to this location at lunch time. They are busy and don't care... smh . I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Apparently the baker took the day off and so did the cinnamon crunch bagels.
Atmosphere: 1
Food: 1
Service: 1
Writing this on behalf of my fiance….she paid $17 this morning for a bacon & cheese bagel and a sausage/egg/cheese at Panera. This sad little thing is what they consider a bacon bagel… one flimsy strip of microwaved bacon split in 2 and tossed on there like an afterthought. Absolutely pathetic.
For that price, I expect an actual breakfast sandwich, not this embarrassment. Never coming back—Bruegger’s from now on.
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