Philly Bar & Lounge

622 Watervliet Shaker Rd, Latham
(518) 785-9559

Recent Reviews

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Marion Coyne

Very limited menu of bar food, not the best quality. The staff were cold and impersonal. The hostess never looked at us and seemed annoyed by our presence. Heaven forbid she crack a smile. Seating was uncomfortable and the atmosphere was outdated. No reason to return.

Atmosphere: 1

Food: 1

Service: 1

Jeffrey Crowley

sorry to say , not for me.. if u want drinks ,great food not so much

Ashlee Duclos

One of the top patios in the area! Regular and high top tables along with fire pit tables. I had the Nashville hot chicken sandwich with fries off the regular menu. My husband had a Philly steak and cheese with cheez whiz. The food came out quickly and everything was delicious. Will definitely return!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Philly, Chicken Sandwich, Philly Cheese Steak, Fries, Cheesesteak

Coty Demers

Amazing food, amazing staff great for any style event. I highly recommend for hosting a large/small event or just going for dinner or a drink solo. Highly recommend their Philly cheesesteaks, sesame cauliflower, and there is nothing better than their dry rub smoked wings on the smoker. They are so addicting!! The owner is amazing and makes sure every customer who walks through the door is taken care of can’t recommend enough!

A Stacy

Service is terrible! Customers are loud, obnoxious drunks. Scummy place.

Atmosphere: 3

Food: 1

Service: 1

Ominousbean

LMAO this place is a joke. I’ll order from here again when the chicken cutlet ISNT a chicken patty. What a joke

Atmosphere: 1

Food: 1

Service: 1

Jim Sposito

I can’t express my dissatisfaction enough with the recent service experience at this establishment.

The staff appeared to lack proper training in customer service and understanding of the overall customer experience.

Our visit started poorly as we waited 15 minutes just for a drink order. After another 30 minutes without any follow-up from our waitress, we decided to speak with the manager. While the manager was apologetic and promptly seated us, we experienced an additional 30-minute wait without any server attending to our table.

Additionally, I noticed that the table next to us was also voicing their dissatisfaction to the manager about long wait times and subpar service.

As frequent patrons, this experience was particularly disappointing. I hope that steps are taken to improve service quality so that future visits can be more enjoyable.

Atmosphere: 1

Service: 1

Jayson Havens

slowest bar staff in area .

Paolo Amato

Great Philly Sandwich and
Garlic Parm Boneless Chicken Wings. Everyone was happy with their food. Server's name was Katelyn. She was very attentive and made the experience enjoyable. I even asked for a last minute change and she was able to accommodate my request. Great job!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak, Cheesesteak

M W

The hostess and Oilvia were both very professional and waited on us. Olivia provided great professional service and recommended food and drink specials to us. She provided the best customer service I've had in along time. My friend works down the road and will be ordering food in the future. 5/31/24 9-10pm

Atmosphere: 4

Food: 4

Service: 5

Corey Clavet

I went to Philly Bar Restaurant on Saturday, May 18th 2024 between 3:05ish pm and 3:50pm. The service was TERRIBLE!This was my second time going to Philly with my partner. The first time we went was a very good overall experience. We sat outside on the patio at a high top, we got two beers and both were in 22ounce glasses. Yesterday’s experience was the opposite. Yes, again, we sat outside at a high top, but this time the first high top was falling apart so we moved to another one. Once at this new high top we got our beers in plastic cups unlike the glasses we got the first time. We asked the server about the difference and her response was, “this is what we do” and walked away quickly. However, it didn’t end here. Halfway through our time at Philly a group of 3 people (2 gentleman and 1 woman) sat at a high top next to us. Watching these 3 people interact with their server made it Cristal Clear that they either all worked together or at least know each out. This was further proven correct because all 3 of them got actual glass wear for their drinks.The first time we got food at Philly it was very good. We both got sandwich’s which were the Chicken BLT and the South Philly. The bread for both sandwich’s was nice and full and tasted great along with the entirety of both meals. Yesterday’s second experience both for the Chicken BLT and BBQ Pulled Pork sandwich were terrible. Instead of the nice bread like the first time we got dry sesame seed bun bread that was falling apart. The chicken was flat, thin, and small. The pulled pork was in a ball which told me it was prepackaged and if I had to guess heated up in microwave or something. The first bite I took of pulled pork sandwich was completely dried out which told me I was right.When the server came over to check on us we told her that the food wasn’t good, and the experience was terrible. After a couple of minutes the manager came over to us. She asked us, “what was wrong?” and my response was, “I’m not going to pick things apart, but overall the service and food was terrible. I even made sure to tell this same manager how she went over to the high top table of 3 people she knew by openly saying out loud (since I heard it) “guess who’s the manager today guys”, but yet the same manager told us that, “she’s just a fill in manager” and walked away. So what is her real role then? A real manager or a fill in that doesn’t help her guests?When this manager returned with my card she said, “I took care of your bill today” and she walked right away. Since we didn’t get a bill, we couldn’t get a receipt, therefore we couldn’t leave a review. However, here is that review.Philly staff, food, service, and experience were terrible!It might not be everyone’s experience and that’s good, but for us yesterday it was terrible. Just want people to be aware.

Atmosphere: 1

Food: 1

Service: 1

Elsinnaja Sturdivant

First time here and the place is very small compared to online. I ordered the margarita and it was watered down couldn’t taste the liquor. The cauliflower General tso wings 10/10. My fiancé ordered the veggie burger and it was smothered in cheese. I had the buffalo garlic sandwich and it was a 3/10 for me. I told him I was ready to go because the food was mid. He took the rest of his burger home. Hours go by and he decided to eat the rest of the burger and found PLASTIC in his food ! Highly disgusted and left a very bad impression. Wouldn’t recommend this place to anyone.

Atmosphere: 2

Food: 1

Service: 2

PHILLFS

Love this place ! Wonderful ambience and great food with friendly and competent service :)

Atmosphere: 5

Food: 5

Service: 5

Patrick Keegan

As a first time customer, I'm 50/50 on going back. The cheesesteak was really good. The salmon didn't exactly taste fresh. It might have been frozen but I'm not positive. Restaurant is kind of on the smaller side but that isn't although a bad thing. People bumping into you constantly is! Waitress was really nice. Fries were crispy and nicely seasoned but a bit oily. Like I said, I'm 50/50.

Atmosphere: 4

Food: 3

Service: 4

Jack R

good food and great server! wings could be cooked a tad better

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Now That's a Salad

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