Taco Bell

676 Loudon Rd, Latham
(518) 786-6283

Recent Reviews

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Lexi Gibson

Forgot 4 piece tenders, no grilled cheese on the grilled cheese burrito and gave a green sauce instead of spicy ranch, would never try again messed up a lot of things don’t get me started

Atmosphere: 1

Food: 1

Service: 1

William Hallenbeck

The food is what you would expect but if you order doordash expect to wait an hour or more on a Saturday night. The management had the restaurant dramatically understaffed and the few employees that are left to fend for themselves get overwhelmed by mobile orders plus the drive through

Atmosphere: 2

Food: 3

Service: 2

Alice Cropsey

Every time I order tacos they always cancel my order and say they have no meat this has happened 3 times will never go here again this Taco Bell is the worst

Matthew Harrington

We arrived around 745 pm and placed an order inside via a kiosk. After waiting 30 minutes, I requested to speak with manager to get a refund as no food was being passed out to those in the lobby. Drive thru orders were the only orders being completed. After waiting another 10 to 15 minutes, and no manager making themselves present, we left and went to another establishment to eat. We will never do business with another Taco Bell again.

Service: 1

Sebas Sebas

This Taco Bell is truly impressive—in the worst way possible. Supposedly open late, but apparently “late night” here means waiting endlessly in line since 11:59 PM with nothing to show for it. I even ordered online and can’t get a refund, which really completes the experience. A big thank you to the unreliable and irresponsible late-night staff for proving just how little effort can go into customer service. Hopefully management considers hiring people who can at least pretend to care.

Atmosphere: 1

Food: 1

Service: 1

Narasim Banavara

Are at Taco Bell yesterday. Food amount is less compared to earlier. Prices have gone up and food amount has gone down. Also, the Doritos chalupa was not good at all. Improvement needed. Thank you.

Atmosphere: 4

Food: 3

Service: 4

John Marks

Placed a mobile order and showed up to the drive thru to be told they were closed. When I asked about my order/payment I got told “I don’t know. We can’t fulfill that right now”. Requested support through the app so hope that fixes it but I won’t be using this location or the app again.

Atmosphere: 1

Service: 1

ersin peker

This is a place you should definitely not go to, the staff is very problematic and changes frequently. The new one is even worse. The last time I went, I waited in line at the drive-thru for 40 minutes for the food I had ordered before. The guy rolled up the window and said they were closed... It was a joke, he didn't give me the package that was ready there and said they were closed. An incredibly disgraceful place. Never go... never...

Service: 1

Justin Holloman

Everytime I come here I am missing so much stuff. I just waited in line for an hour and I’m missing 3 burritos. It’s an absolute miracle they don’t hand out empty bags, I’m sure they’re capable of it.

Atmosphere: 1

Food: 3

Service: 1

Nick Bytner

The service has gotten significantly worse in the last 6 months. This was my go-to Taco Bell that always served the best food in the area. I attempted to place an online order over the weekend and waited in the drive thru for 40+ minutes. After finally getting to the speaker (only three cars in front of us when we arrived) we waited another 10 minutes with no answer before pulling up to the window. The worker then informed us they weren’t taking online orders and I would have to pull around and wait in line again if I wanted to order. I really hope there is a change in management or staffing because it should be unacceptable to deny service to this many customers. I just wanted to live más.

Atmosphere: 2

Food: 2

Service: 1

James Foody

Awful customer service!! Food was ready over a half hour later than the app said it would be ready…when I complained about the long wait the employee snapped at me! Never going back to this Taco Bell again!!!

Atmosphere: 1

Food: 3

Service: 1

Shanet Fallen

Not sure if the lady manager told me her real name but she said her name was Jessica she was very rude and very aggressive I told her certain situations that could've happened if you didn't come across a person like me I'm not violent nor disrespectful and I'm not going to raise my voice but when I brokedown how someone else would've approached the situation the outcome would've been different I know she is new and she is still learning but the fact that her boss was in the back and never came out until I asked for a refund and I even said to him eventhough her and I had a disagreement maybe Jessica doesn't want to take on more pressure I don't want to intimidate her being that she said I was being disrespectful and rude ...I'm telling you when she said that that broke my heart I have never had anyone nor person ever say that to me a day in my 44 years on this earth but I didn't take it personal I just wanted her to explain how did she come to that conclusion but her attitude did change when I came back in to ask for a refund...I'm actually thinking about going back eventhough I said I will not go back to taco bell and pull her to the side and have a conversation with her to be honest

Atmosphere: 2

Food: 3

Service: 1

Carlie Caudill

Ordered on the app an hr before they closed get to the store and they said the computer was down for that then why was it not taken offline. I order just a quesadilla and fries. I get stuck in the drive thru between cars for 20 min just 1 car infrount of me. Get my food almost right away after the car infrount of me drive away and its all not cooked fries still mostly frozen cheese not melted. Only 1 person cooking all the food and 1 guy playing with cup lids with 1 on the window.

Atmosphere: 1

Food: 1

Service: 1

Don Clairmont

Very poorly run .always long wait for food. Frequently out of many menu items. Never enough staff for the business. Staff is often seen outside in groups not attending to customers.

Atmosphere: 4

Food: 3

Service: 2

Mr Emoji

Ordered thru the app to get it delivered with doordash half the items were missing and the other half was wrong they resent the order to the store just for it this time to have extra of what i did not want on it and the same items were missing and wrong never again i'll stick with mcdonalds

Atmosphere: 1

Food: 1

Service: 1

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