We arrived around 745 pm and placed an order inside via a kiosk. After waiting 30 minutes, I requested to speak with manager to get a refund as no food was being passed out to those in the lobby. Drive thru orders were the only orders being completed. After waiting another 10 to 15 minutes, and no manager making themselves present, we left and went to another establishment to eat. We will never do business with another Taco Bell again.
Service: 1
Sebas Sebas
This Taco Bell is truly impressive—in the worst way possible. Supposedly open late, but apparently “late night” here means waiting endlessly in line since 11:59 PM with nothing to show for it. I even ordered online and can’t get a refund, which really completes the experience. A big thank you to the unreliable and irresponsible late-night staff for proving just how little effort can go into customer service. Hopefully management considers hiring people who can at least pretend to care.
Atmosphere: 1
Food: 1
Service: 1
Narasim Banavara
Are at Taco Bell yesterday. Food amount is less compared to earlier. Prices have gone up and food amount has gone down. Also, the Doritos chalupa was not good at all. Improvement needed. Thank you.
Atmosphere: 4
Food: 3
Service: 4
John Marks
Placed a mobile order and showed up to the drive thru to be told they were closed. When I asked about my order/payment I got told “I don’t know. We can’t fulfill that right now”. Requested support through the app so hope that fixes it but I won’t be using this location or the app again.
Atmosphere: 1
Service: 1
ersin peker
This is a place you should definitely not go to, the staff is very problematic and changes frequently. The new one is even worse. The last time I went, I waited in line at the drive-thru for 40 minutes for the food I had ordered before. The guy rolled up the window and said they were closed... It was a joke, he didn't give me the package that was ready there and said they were closed. An incredibly disgraceful place. Never go... never...
Service: 1
Justin Holloman
Everytime I come here I am missing so much stuff. I just waited in line for an hour and I’m missing 3 burritos. It’s an absolute miracle they don’t hand out empty bags, I’m sure they’re capable of it.
Atmosphere: 1
Food: 3
Service: 1
Nick Bytner
The service has gotten significantly worse in the last 6 months. This was my go-to Taco Bell that always served the best food in the area. I attempted to place an online order over the weekend and waited in the drive thru for 40+ minutes. After finally getting to the speaker (only three cars in front of us when we arrived) we waited another 10 minutes with no answer before pulling up to the window. The worker then informed us they weren’t taking online orders and I would have to pull around and wait in line again if I wanted to order. I really hope there is a change in management or staffing because it should be unacceptable to deny service to this many customers. I just wanted to live más.
Atmosphere: 2
Food: 2
Service: 1
James Foody
Awful customer service!! Food was ready over a half hour later than the app said it would be ready…when I complained about the long wait the employee snapped at me! Never going back to this Taco Bell again!!!
Atmosphere: 1
Food: 3
Service: 1
Shanet Fallen
Not sure if the lady manager told me her real name but she said her name was Jessica she was very rude and very aggressive I told her certain situations that could've happened if you didn't come across a person like me I'm not violent nor disrespectful and I'm not going to raise my voice but when I brokedown how someone else would've approached the situation the outcome would've been different I know she is new and she is still learning but the fact that her boss was in the back and never came out until I asked for a refund and I even said to him eventhough her and I had a disagreement maybe Jessica doesn't want to take on more pressure I don't want to intimidate her being that she said I was being disrespectful and rude ...I'm telling you when she said that that broke my heart I have never had anyone nor person ever say that to me a day in my 44 years on this earth but I didn't take it personal I just wanted her to explain how did she come to that conclusion but her attitude did change when I came back in to ask for a refund...I'm actually thinking about going back eventhough I said I will not go back to taco bell and pull her to the side and have a conversation with her to be honest
Atmosphere: 2
Food: 3
Service: 1
Carlie Caudill
Ordered on the app an hr before they closed get to the store and they said the computer was down for that then why was it not taken offline. I order just a quesadilla and fries. I get stuck in the drive thru between cars for 20 min just 1 car infrount of me. Get my food almost right away after the car infrount of me drive away and its all not cooked fries still mostly frozen cheese not melted. Only 1 person cooking all the food and 1 guy playing with cup lids with 1 on the window.
Very poorly run .always long wait for food. Frequently out of many menu items. Never enough staff for the business. Staff is often seen outside in groups not attending to customers.
Atmosphere: 4
Food: 3
Service: 2
Mr Emoji
Ordered thru the app to get it delivered with doordash half the items were missing and the other half was wrong they resent the order to the store just for it this time to have extra of what i did not want on it and the same items were missing and wrong never again i'll stick with mcdonalds
Atmosphere: 1
Food: 1
Service: 1
Madison McKay
Don't waste your money here. This taco bell should be closed down. I genuinely love taco bell, I grew up eating it, but every time I order from this one in particular, I have a negative experience. The food is sloppily thrown together. Tortillas are consistently half empty and uncut, and any sauce or drinks ordered are likely to never reach you.
Food: 1
Service: 1
Ricky Ramos
I ordered from uber eats. My order was cancelled so i had to drive and pick it up. First of all they didn't cut my quesadilla. second they gave me 7 Cinnamon delights instead of 12. Taco bell Is horrible and I will not be supporting this business
Stephanie Dessdore
Order a crunch wrap wasn't anything crunchy about it was just a folded up mess missing the crunch taco in the middle and was sloppy put together and sad part is it was not busy inside or out I give it a half a star if I could
We arrived around 745 pm and placed an order inside via a kiosk. After waiting 30 minutes, I requested to speak with manager to get a refund as no food was being passed out to those in the lobby. Drive thru orders were the only orders being completed. After waiting another 10 to 15 minutes, and no manager making themselves present, we left and went to another establishment to eat. We will never do business with another Taco Bell again.
Service: 1
This Taco Bell is truly impressive—in the worst way possible. Supposedly open late, but apparently “late night” here means waiting endlessly in line since 11:59 PM with nothing to show for it. I even ordered online and can’t get a refund, which really completes the experience. A big thank you to the unreliable and irresponsible late-night staff for proving just how little effort can go into customer service. Hopefully management considers hiring people who can at least pretend to care.
Atmosphere: 1
Food: 1
Service: 1
Are at Taco Bell yesterday. Food amount is less compared to earlier. Prices have gone up and food amount has gone down. Also, the Doritos chalupa was not good at all. Improvement needed. Thank you.
Atmosphere: 4
Food: 3
Service: 4
Placed a mobile order and showed up to the drive thru to be told they were closed. When I asked about my order/payment I got told “I don’t know. We can’t fulfill that right now”. Requested support through the app so hope that fixes it but I won’t be using this location or the app again.
Atmosphere: 1
Service: 1
This is a place you should definitely not go to, the staff is very problematic and changes frequently. The new one is even worse. The last time I went, I waited in line at the drive-thru for 40 minutes for the food I had ordered before. The guy rolled up the window and said they were closed... It was a joke, he didn't give me the package that was ready there and said they were closed. An incredibly disgraceful place. Never go... never...
Service: 1
Everytime I come here I am missing so much stuff. I just waited in line for an hour and I’m missing 3 burritos. It’s an absolute miracle they don’t hand out empty bags, I’m sure they’re capable of it.
Atmosphere: 1
Food: 3
Service: 1
The service has gotten significantly worse in the last 6 months. This was my go-to Taco Bell that always served the best food in the area. I attempted to place an online order over the weekend and waited in the drive thru for 40+ minutes. After finally getting to the speaker (only three cars in front of us when we arrived) we waited another 10 minutes with no answer before pulling up to the window. The worker then informed us they weren’t taking online orders and I would have to pull around and wait in line again if I wanted to order. I really hope there is a change in management or staffing because it should be unacceptable to deny service to this many customers. I just wanted to live más.
Atmosphere: 2
Food: 2
Service: 1
Awful customer service!! Food was ready over a half hour later than the app said it would be ready…when I complained about the long wait the employee snapped at me! Never going back to this Taco Bell again!!!
Atmosphere: 1
Food: 3
Service: 1
Not sure if the lady manager told me her real name but she said her name was Jessica she was very rude and very aggressive I told her certain situations that could've happened if you didn't come across a person like me I'm not violent nor disrespectful and I'm not going to raise my voice but when I brokedown how someone else would've approached the situation the outcome would've been different I know she is new and she is still learning but the fact that her boss was in the back and never came out until I asked for a refund and I even said to him eventhough her and I had a disagreement maybe Jessica doesn't want to take on more pressure I don't want to intimidate her being that she said I was being disrespectful and rude ...I'm telling you when she said that that broke my heart I have never had anyone nor person ever say that to me a day in my 44 years on this earth but I didn't take it personal I just wanted her to explain how did she come to that conclusion but her attitude did change when I came back in to ask for a refund...I'm actually thinking about going back eventhough I said I will not go back to taco bell and pull her to the side and have a conversation with her to be honest
Atmosphere: 2
Food: 3
Service: 1
Ordered on the app an hr before they closed get to the store and they said the computer was down for that then why was it not taken offline. I order just a quesadilla and fries. I get stuck in the drive thru between cars for 20 min just 1 car infrount of me. Get my food almost right away after the car infrount of me drive away and its all not cooked fries still mostly frozen cheese not melted. Only 1 person cooking all the food and 1 guy playing with cup lids with 1 on the window.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very poorly run .always long wait for food. Frequently out of many menu items. Never enough staff for the business. Staff is often seen outside in groups not attending to customers.
Atmosphere: 4
Food: 3
Service: 2
Ordered thru the app to get it delivered with doordash half the items were missing and the other half was wrong they resent the order to the store just for it this time to have extra of what i did not want on it and the same items were missing and wrong never again i'll stick with mcdonalds
Atmosphere: 1
Food: 1
Service: 1
Don't waste your money here. This taco bell should be closed down. I genuinely love taco bell, I grew up eating it, but every time I order from this one in particular, I have a negative experience. The food is sloppily thrown together. Tortillas are consistently half empty and uncut, and any sauce or drinks ordered are likely to never reach you.
Food: 1
Service: 1
I ordered from uber eats. My order was cancelled so i had to drive and pick it up. First of all they didn't cut my quesadilla. second they gave me 7 Cinnamon delights instead of 12. Taco bell Is horrible and I will not be supporting this business
Order a crunch wrap wasn't anything crunchy about it was just a folded up mess missing the crunch taco in the middle and was sloppy put together and sad part is it was not busy inside or out I give it a half a star if I could
Food: 1
Service: 2
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