As usual, the ice cream was delicious. The dark haired young girl serving us was dour, unfriendly.
Richard Purdy
Outstanding custard
MB P
It really doesn't get better than Hibbard's custard! If you are a fan of custard and in Western New York, this is the place to be. It's rich and creamy with a large selection of flavors. Yes, you can stick to the traditional 🍦 vanilla, chocolate or combo, but why not take a step on the wild side and get a flavor that you have only had in traditional hard ice cream🍨. Black cherry is a common favorite, but I tend to favor the special that can be anything type of delicious combination bringing pure pleasure to your taste buds🥰
Forrest Parker
Our custard and ice cream sundae were both delicious, and we’ll return. That said, here’s my 2 cents: The one star is left specifically for the very negative behavior we received at the counter, which was discourteous, rude & outright angry. All we wanted was ice cream. We were polite and courteous in placing our order and expected the same in return. If your employee has an issue providing hospitality to guests who look different from them, perhaps hospitality is not their metier? Or was our experience reflective of the views & policies of mgmt? Having a bad day may explain behavior but it doesn’t excuse it. Thanks.
Robert King
It was delicious. Brought back sweet childhood memories. Went back this year (2025) - cones were stale and the custard melted before I could eat it. I won't be back.
Chris Lambe
Fantastic frozen custard, aka soft-serve ice cream, with a pleasant variety of flavors. Affordable, with plenty of parking and seating, especially being across from a park.
It's hard to say which place has the best: Hibbard's or Anderson's, but there isn't anyone else even close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard
Hezair M!
Need to have a baby size on offer. The small is too big.
Food: 4
Service: 4
Recommended dishes: Custard
D Conner
We are from Florida visiting this area. Hibbards was recommended by our shuttle driver. She was so right, delicious! We really enjoyed our frozen custard.
Favorite custard place! The young people working here were very kind and ready to help with questions. Honestly the best custard I've ever had. The pistachio is my favorite.
Atmosphere: 5
Food: 5
Service: 5
polly anna
As delicious as I recall, visiting the area I grew up in.
Atmosphere: 5
Food: 5
Service: 5
Ann Triola Smolinski
Fun place to take the pups on a hot day. The pup cups are adorable and hearty. I also appreciate that they offer non dairy options.
Great soft cone but expensive
The best Pistachio Ice Cream in WNY!!!
As usual, the ice cream was delicious. The dark haired young girl serving us was dour, unfriendly.
Outstanding custard
It really doesn't get better than Hibbard's custard! If you are a fan of custard and in Western New York, this is the place to be. It's rich and creamy with a large selection of flavors. Yes, you can stick to the traditional 🍦 vanilla, chocolate or combo, but why not take a step on the wild side and get a flavor that you have only had in traditional hard ice cream🍨. Black cherry is a common favorite, but I tend to favor the special that can be anything type of delicious combination bringing pure pleasure to your taste buds🥰
Our custard and ice cream sundae were both delicious, and we’ll return.
That said, here’s my 2 cents:
The one star is left specifically for the very negative behavior we received at the counter,
which was discourteous, rude & outright angry.
All we wanted was ice cream. We were polite and courteous in placing our order and expected the same in return. If your employee has an issue providing hospitality to guests who look different from them, perhaps hospitality is not their metier?
Or was our experience reflective of the views & policies of mgmt?
Having a bad day may explain behavior but it doesn’t excuse it.
Thanks.
It was delicious. Brought back sweet childhood memories. Went back this year (2025) - cones were stale and the custard melted before I could eat it. I won't be back.
Fantastic frozen custard, aka soft-serve ice cream, with a pleasant variety of flavors. Affordable, with plenty of parking and seating, especially being across from a park.
It's hard to say which place has the best: Hibbard's or Anderson's, but there isn't anyone else even close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard
Need to have a baby size on offer. The small is too big.
Food: 4
Service: 4
Recommended dishes: Custard
We are from Florida visiting this area. Hibbards was recommended by our shuttle driver. She was so right, delicious! We really enjoyed our frozen custard.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
YUMMY!
The frozen custard is really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Custard
Favorite custard place! The young people working here were very kind and ready to help with questions. Honestly the best custard I've ever had. The pistachio is my favorite.
Atmosphere: 5
Food: 5
Service: 5
As delicious as I recall, visiting the area I grew up in.
Atmosphere: 5
Food: 5
Service: 5
Fun place to take the pups on a hot day. The pup cups are adorable and hearty. I also appreciate that they offer non dairy options.
Atmosphere: 5
Food: 5
Service: 5
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