I understand the world is a different place today than it used to be. However, I still don't think that serving ice cream should be all that complicated. We literally repeated our order 7 times which was simply 2 scoops in a cup, 2 scoops in a cup and one scoop on a cone. So if that's something that confuses you, maybe you shouldn't work serving ice cream. I don't put anyone down for having an honest job. But when an elderly man customer walks into the store and he is completely ignored, there's something wrong with the world today. The 2 girls working behind the counter, we're dressed completely inappropriately. Looking like they were ready to go. Sit on a park bench somewhere and hang out. Their outfits should have definitely been more professional and classier. The fact that they couldn't understand that the scoop request was mind-blowing and makes you wonder what will happen to them in their future. Are they gonna be serving ice cream at 50 years old? And still not understanding 2 scoops in a cup. It's scary. They were so completely incompetent and looked so trashy. The owner of this store should really consider hiring classier, looking girls and dressing more up to scale professionally and um, up definitely more intelligent people. I actually feel badly for them, because I don't think they have much of a future in regard to anything that requires competency or class in this lifetimeI actually feel badly for them, because I don't think they have much of a future in regard to anything that requires competency or class in this lifetime. Thanks for the ice cream, but we will not be coming back again. That was embarrassing and a nightmare. EW
TheGarnetPhoenix
The employee who helped us was incompetent at best. We ordered through the drive through and paid at the window. The employee then came back to the window about ten times to clarify each part of our order and still managed to get it wrong. Not only that but he couldn’t even put the scoops of ice cream in the cone we had to do it in the car ourselves. The whole ordeal took over 20 minutes. Whoever the hiring manager is at this store made an awful choice.
tiffany donohue
Three employees there one doing one line orders others sitting there in hopes I guess I leave. Finally one comes over clearly annoyed to have to take my order . Even more annoyed that I asked if it was buy one get one free. The freezer burn on the ice cream was ridiculous so it limited the ones that I wanted to get. The waffle cones I was interested in only to see that every fly,germ,dust ball could get to I passed on. The ice cream size was ridiculous and I would never buy from there again. Judging by these comments from other people it shows they could care less
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pralines 'N Cream
Leanna Ayad
Don’t order cakes from here they will not let you cancel order even if it’s way before date alotted
Julia
Paid full price for our ice cream just to come home and see its only filled up like 30% (half a scoop at most) on all of them.. seriously most of the cup was EMPTY. Spit in the face to serve that to your customers. Definitely check your cups in the bags before you leave the place!
Julia K.
Paid full price for our ice cream just to come home and see its only filled up like 30% (half a scoop at most) on all of them.. seriously most of the cup was EMPTY. Spit in the face to serve that to your customers. Definitely check your cups in the bags before you leave the place!
Mike Schmitt
So once again I paid 13 dollars for 2 medium ice creams and let’s say the portion was a joke. And to boot my order was 13.01 dollars and he asks do u have a penny so I reply I have a nickel so I hand him the nickel and he hands me back 7 dollars change. I say where’s my 4 cents. You wouldn’t accept me not giving you the penny so why should I accept you keeping the 4 cents change. His reply was what are you talking about. My reply for a weak serving on overpriced ice cream is I will settle on friendly half gallons at the grocery store for 2 for 5 dollars. Yea one gallon total for 5 bucks and no attitude. And there’s fudge in with this ice cream in the picture. Pathetic and I certainly do not recommend this location.they fell short of reassuring that a customer is satisfied and willing to come back again .
Juan M. Martinez
Very good service
PeterB “PeterB”
This was my first time at this Dunkin Donuts/Baskin Robbins shop and I was pleasantly surprised to find that the help was outstanding! I also learned that the donuts are actually made in the shop so that means the donuts are that much fresher than from the shops that depend on frequent deliveries. My wife shops at this shop often and now I understand why.
Dawn
If you like warm ice cream in a stale cone, then the Lindenhurst store is for you! Sundae was a hot mess. Half scoops of ice cream that started off in one cup and was dumped into another. Perhaps you could train your employees on sanitary procedures. Its pretty disgusting to watch someone wash dirty containers and use her same dirty, wet, ungloved hands to make an order. Do yourself a favor and walk the extra block to Carvel.
I understand the world is a different place today than it used to be. However, I still don't think that serving ice cream should be all that complicated. We literally repeated our order 7 times which was simply 2 scoops in a cup, 2 scoops in a cup and one scoop on a cone. So if that's something that confuses you, maybe you shouldn't work serving ice cream. I don't put anyone down for having an honest job. But when an elderly man customer walks into the store and he is completely ignored, there's something wrong with the world today. The 2 girls working behind the counter, we're dressed completely inappropriately. Looking like they were ready to go. Sit on a park bench somewhere and hang out. Their outfits should have definitely been more professional and classier. The fact that they couldn't understand that the scoop request was mind-blowing and makes you wonder what will happen to them in their future. Are they gonna be serving ice cream at 50 years old? And still not understanding 2 scoops in a cup. It's scary. They were so completely incompetent and looked so trashy. The owner of this store should really consider hiring classier, looking girls and dressing more up to scale professionally and um, up definitely more intelligent people. I actually feel badly for them, because I don't think they have much of a future in regard to anything that requires competency or class in this lifetimeI actually feel badly for them, because I don't think they have much of a future in regard to anything that requires competency or class in this lifetime. Thanks for the ice cream, but we will not be coming back again. That was embarrassing and a nightmare. EW
The employee who helped us was incompetent at best. We ordered through the drive through and paid at the window. The employee then came back to the window about ten times to clarify each part of our order and still managed to get it wrong. Not only that but he couldn’t even put the scoops of ice cream in the cone we had to do it in the car ourselves. The whole ordeal took over 20 minutes. Whoever the hiring manager is at this store made an awful choice.
Three employees there one doing one line orders others sitting there in hopes I guess I leave. Finally one comes over clearly annoyed to have to take my order . Even more annoyed that I asked if it was buy one get one free. The freezer burn on the ice cream was ridiculous so it limited the ones that I wanted to get. The waffle cones I was interested in only to see that every fly,germ,dust ball could get to I passed on. The ice cream size was ridiculous and I would never buy from there again. Judging by these comments from other people it shows they could care less
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pralines 'N Cream
Don’t order cakes from here they will not let you cancel order even if it’s way before date alotted
Paid full price for our ice cream just to come home and see its only filled up like 30% (half a scoop at most) on all of them.. seriously most of the cup was EMPTY. Spit in the face to serve that to your customers. Definitely check your cups in the bags before you leave the place!
Paid full price for our ice cream just to come home and see its only filled up like 30% (half a scoop at most) on all of them.. seriously most of the cup was EMPTY. Spit in the face to serve that to your customers. Definitely check your cups in the bags before you leave the place!
So once again I paid 13 dollars for 2 medium ice creams and let’s say the portion was a joke. And to boot my order was 13.01 dollars and he asks do u have a penny so I reply I have a nickel so I hand him the nickel and he hands me back 7 dollars change. I say where’s my 4 cents. You wouldn’t accept me not giving you the penny so why should I accept you keeping the 4 cents change. His reply was what are you talking about. My reply for a weak serving on overpriced ice cream is I will settle on friendly half gallons at the grocery store for 2 for 5 dollars. Yea one gallon total for 5 bucks and no attitude. And there’s fudge in with this ice cream in the picture. Pathetic and I certainly do not recommend this location.they fell short of reassuring that a customer is satisfied and willing to come back again .
Very good service
This was my first time at this Dunkin Donuts/Baskin Robbins shop and I was pleasantly surprised to find that the help was outstanding! I also learned that the donuts are actually made in the shop so that means the donuts are that much fresher than from the shops that depend on frequent deliveries. My wife shops at this shop often and now I understand why.
If you like warm ice cream in a stale cone, then the Lindenhurst store is for you! Sundae was a hot mess. Half scoops of ice cream that started off in one cup and was dumped into another. Perhaps you could train your employees on sanitary procedures. Its pretty disgusting to watch someone wash dirty containers and use her same dirty, wet, ungloved hands to make an order. Do yourself a favor and walk the extra block to Carvel.
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