I've been ordering from this location for about a year and I've always been pleased.
Atmosphere: 5
Food: 5
Service: 5
James Decker
Prices way too high for a fast food place. Spent over $40 forn2 people with burrito bowls and drinks. Not worth the money paid.
Atmosphere: 1
Food: 4
Service: 1
Dennis Saglam
Absolutely unacceptable experience. I placed an online order through Chipotle’s web app and paid over $9 extra for double Carne Asada on my bowl. What I received looked like half of a single serving, not double by any reasonable standard. On top of that, the chimichurri sauce that was supposed to be included on the side was completely missing.
This order came from the Lindenhurst location, and unfortunately this behavior is consistent. Portions are routinely skimpy even when customers pay for extras. It raises a fair question: what are employees trying to save the food for? All this does is frustrate customers and damage trust. This is not how you run a business.
When you charge premium prices, the bare minimum is honoring what was ordered and paid for. This location is actively damaging Chipotle’s brand, and employees clearly need better training around portioning and order accuracy. Extremely disappointing experience. I will be filing a chargeback with American Express. Save your money and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Tom England
would not give me a water cup
Atmosphere: 1
Food: 1
Service: 1
Gary-John Henry
This is a online order for a double (carne asada) burrito. About 9 pieces of meat- and 2 tortillas plopped on each other. Shape your online ordering up before someone comes in there and throws there burrito at the window, or better yet at one of your employees! And i guarantee you It will happen....
Food: 1
james lyver
no one at this location knows how to prepare and cook meat every time i go here the food is significantly worse then any other location iv been it even taste different i dont know where the quality control is but it doesn't exist and the chips i got today were under cooked I have tried to go to this location a few times because its the closest and every time i regret it
Atmosphere: 2
Food: 1
Service: 2
Julia Heintz
I always order on the app and have zero complaints
Food: 5
Service: 5
Matt Cosgrove
Zero communication between staff members. I knew this place with customer seevice was bad because of the reviews, but i didn't know it was this bad.
Atmosphere: 1
Food: 1
Service: 1
Lunin Gonzales
Bad customer service — when the food is ready, the workers are playing around and forget about the customers.
T. Sylvia
No words are really needed here because the picture says it all. I was immediately disgusted and disappointed with the presentation and lack of customer service. The food looks a mess and the staff have attitude when preparing your food. They often times toss food carelessly the bowl then hand you that messy bowl with the lid not properly on. I remember a time where this would be considered absolutely unacceptable for Chipotle standards. The prices went up while presentation and customer service standards went down. Such a shame because I truly enjoyed eating here.
I've been ordering from this location for about a year and I've always been pleased.
Atmosphere: 5
Food: 5
Service: 5
Prices way too high for a fast food place. Spent over $40 forn2 people with burrito bowls and drinks.
Not worth the money paid.
Atmosphere: 1
Food: 4
Service: 1
Absolutely unacceptable experience. I placed an online order through Chipotle’s web app and paid over $9 extra for double Carne Asada on my bowl. What I received looked like half of a single serving, not double by any reasonable standard.
On top of that, the chimichurri sauce that was supposed to be included on the side was completely missing.
This order came from the Lindenhurst location, and unfortunately this behavior is consistent. Portions are routinely skimpy even when customers pay for extras. It raises a fair question: what are employees trying to save the food for? All this does is frustrate customers and damage trust. This is not how you run a business.
When you charge premium prices, the bare minimum is honoring what was ordered and paid for. This location is actively damaging Chipotle’s brand, and employees clearly need better training around portioning and order accuracy.
Extremely disappointing experience. I will be filing a chargeback with American Express. Save your money and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
would not give me a water cup
Atmosphere: 1
Food: 1
Service: 1
This is a online order for a double (carne asada) burrito. About 9 pieces of meat- and 2 tortillas plopped on each other. Shape your online ordering up before someone comes in there and throws there burrito at the window, or better yet at one of your employees! And i guarantee you It will happen....
Food: 1
no one at this location knows how to prepare and cook meat every time i go here the food is significantly worse then any other location iv been it even taste different i dont know where the quality control is but it doesn't exist and the chips i got today were under cooked I have tried to go to this location a few times because its the closest and every time i regret it
Atmosphere: 2
Food: 1
Service: 2
I always order on the app and have zero complaints
Food: 5
Service: 5
Zero communication between staff members. I knew this place with customer seevice was bad because of the reviews, but i didn't know it was this bad.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service — when the food is ready, the workers are playing around and forget about the customers.
No words are really needed here because the picture says it all. I was immediately disgusted and disappointed with the presentation and lack of customer service. The food looks a mess and the staff have attitude when preparing your food. They often times toss food carelessly the bowl then hand you that messy bowl with the lid not properly on. I remember a time where this would be considered absolutely unacceptable for Chipotle standards. The prices went up while presentation and customer service standards went down. Such a shame because I truly enjoyed eating here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I found a dead and flattened fly in my food. Never eating here again
It's Chipotle. It tastes like Chipotle and it's delicious
Atmosphere: 4
Food: 5
Service: 5
I have bought burrito bowls from this chipotle 2 times now and both times, the orders have come back with the rice under cooked. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
It’s a chipotle. Wha more do you want.
They made my food before the time expected. Good because we got there early.
Atmosphere: 5
Food: 5
Service: 5
Clean space and good taste
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