Waited 55 minutes for my order. Orders way after mine got picked up already. Mine was just a chicken burger, not slow roasted prime rib. Then told me they don't have it. Told me to go to next stop. Never to this place again.
Atmosphere: 1
Food: 1
Service: 1
taylor banta
Took 30 minutes to even get the food. Employees were extremely rude. Food was bland.
Atmosphere: 1
Food: 1
Service: 1
Meep
Says open at 6 am and they weren’t.
Atmosphere: 1
Food: 1
Service: 1
Colin E
Closed at 0700 on 05/19. Ghost town inside. Don’t waste your time stopping if you’re looking to eat here. The hours online don’t match how they actually operate.
Atmosphere: 1
Food: 1
Service: 1
Constance Clarke
Ginger was exceptional in her service!
Service: 5
Robert Thomas
Today is 04/18/25. Time of incident 10:45-10:55 am. I’m a truck driver and just stopped in to get some Burger King. I approached the counter, a young gentleman had just received his order and a woman and her child were standing to the side. There was an elderly heavy set woman behind the counter. She looks at me and doesn’t say a word. She then turns her back to me and proceeds to bag an order, so I thought. She places something in the bag then turns, looks at me and turns and says something to a young man beside her. By this time I had already decided that I wasn’t going to spend my money there, I’m just waiting to see how long before they even acknowledge my presence. The lady turns around again and give me a look like, “why are you just standing there?” I told her that I’m a customer waiting to place an order, I then asked her was that the best customer service she has. She threw her hands up all theatrical and ready to play the victim. I didn’t give her a chance. I turned around and walked out, back to my truck, where I am now preparing my own food. Burger King will NEVER see a penny of these OTR hard earned dollars from me…
Service: 1
Mrs Bubbles
The website says open till 11pm and it's closed by 10pm??? Wth!
Vitalii Lopatin
Very friendly people working here, got my food very fast. Good job!
This is why I have tuna in my truck. You shall not have any money from me, too expensive. Also 2.2 stars GD, just shut it down. Immediately
Atmosphere: 1
Food: 1
Service: 1
Todd Z
DO NOT purchase food from ANY of these rest stops along the Thruway! Whether it be from a food place or from "Applegreen". Their prices are INSANE!!! Now, if you just simply want to throw away your money paying double and triple the NORMAL retail price - then by all means - GO AHEAD! 🤬🤬🤬🤯😱
Atmosphere: 1
Food: 1
Service: 1
shawn thompson
21$ for a friggin combo 1.50 to add a slice of cheese double whopper large 21$ I wish we would all just stop getting food at these service plazas it’s ridiculous they do it because it’s a tollway and you figure it’s cheaper to stop here they pay the toll off another exit that’s how they make a killing crooks
Atmosphere: 1
Food: 1
Service: 1
ashwin paul
Bad service, they show new items displayed like fiery fries only to tell it's not available. They don't acknowledge BK whopper coupons as well. Rude staff
Service: 1
George Ripley
Gave other people our order, took forever and weren’t able to accommodate the massive amount of people in line. Absolutely disappointing.
Awful servise.
Manager lady, you re so rude.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give them zeeeero
Waited 55 minutes for my order. Orders way after mine got picked up already. Mine was just a chicken burger, not slow roasted prime rib. Then told me they don't have it. Told me to go to next stop. Never to this place again.
Atmosphere: 1
Food: 1
Service: 1
Took 30 minutes to even get the food. Employees were extremely rude. Food was bland.
Atmosphere: 1
Food: 1
Service: 1
Says open at 6 am and they weren’t.
Atmosphere: 1
Food: 1
Service: 1
Closed at 0700 on 05/19. Ghost town inside. Don’t waste your time stopping if you’re looking to eat here. The hours online don’t match how they actually operate.
Atmosphere: 1
Food: 1
Service: 1
Ginger was exceptional in her service!
Service: 5
Today is 04/18/25. Time of incident 10:45-10:55 am. I’m a truck driver and just stopped in to get some Burger King.
I approached the counter, a young gentleman had just received his order and a woman and her child were standing to the side.
There was an elderly heavy set woman behind the counter. She looks at me and doesn’t say a word. She then turns her back to me and proceeds to bag an order, so I thought. She places something in the bag then turns, looks at me and turns and says something to a young man beside her.
By this time I had already decided that I wasn’t going to spend my money there, I’m just waiting to see how long before they even acknowledge my presence.
The lady turns around again and give me a look like, “why are you just standing there?”
I told her that I’m a customer waiting to place an order, I then asked her was that the best customer service she has. She threw her hands up all theatrical and ready to play the victim. I didn’t give her a chance. I turned around and walked out, back to my truck, where I am now preparing my own food. Burger King will NEVER see a penny of these OTR hard earned dollars from me…
Service: 1
The website says open till 11pm and it's closed by 10pm??? Wth!
Very friendly people working here, got my food very fast. Good job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is why I have tuna in my truck. You shall not have any money from me, too expensive. Also 2.2 stars GD, just shut it down. Immediately
Atmosphere: 1
Food: 1
Service: 1
DO NOT purchase food from ANY of these rest stops along the Thruway! Whether it be from a food place or from "Applegreen". Their prices are INSANE!!! Now, if you just simply want to throw away your money paying double and triple the NORMAL retail price - then by all means - GO AHEAD! 🤬🤬🤬🤯😱
Atmosphere: 1
Food: 1
Service: 1
21$ for a friggin combo 1.50 to add a slice of cheese double whopper large 21$ I wish we would all just stop getting food at these service plazas it’s ridiculous they do it because it’s a tollway and you figure it’s cheaper to stop here they pay the toll off another exit that’s how they make a killing crooks
Atmosphere: 1
Food: 1
Service: 1
Bad service, they show new items displayed like fiery fries only to tell it's not available. They don't acknowledge BK whopper coupons as well. Rude staff
Service: 1
Gave other people our order, took forever and weren’t able to accommodate the massive amount of people in line. Absolutely disappointing.
Atmosphere: 3
Food: 5
Service: 1
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